I popped in to Fatface Totnes on Friday 22nd May and was served by the lovely Lisa, she was incredibly friendly and helpful, I love my new chinos! I always find the whole Totnes team a delight... Voir plus
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We visit the FatFace Totnes store 2-3 times a year on our Devon breaks - visited today and as usual the store has plenty of quality items for both men and women. We chatted with Lisa after our purcha... Voir plus
L'entreprise a répondu
Attentive staff when I collected at Totnes in Devon. Jumper is lovely and soft and the colours are fresh in appearance. Personally I didn’t like the wide sleeves and the body of the jumper was ‘boxy... Voir plus
L'entreprise a répondu
Had shorts delivered to shop in Totnes only to be told I could have had them sent to Next in my home town of Torquay. Not really a problem, but o know next time. Purchased my 3rd pair shorts. Usual... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
12 Fore Street, TQ9 5DX, Totnes, Devon, Royaume-Uni
- 01803 862272
4,8
Excellent
145 avis
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Great customer service
Visited the Totnes store today and was greeted by very friendly and helpful lady called Kate. She helped me choose some different styles to try on and was very professional throughout. Although I didn't end up buying anything, I felt very welcomed and not pressured. Great to find there's still some people with excellent customer service. I will definitely be back!
5 février 2025
Avis spontané
Réponse de FatFace - TOTNES
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Totnes store - this is great to hear. Take care, LE
Good products but hiccup with delivery…
Good products but hiccup with delivery to store for one item. Excellent local shop manager arranged refund and small discount on buying similar item in store.
15 décembre 2024
Réponse de FatFace - TOTNES
Hello! Thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Glittery top a glittery black and gold top…
I ordered a glittery black and gold top for a new year party. I collected it from a nearby shop. Staff were very friendly and courteous. Packaging was good and the top was lovely
8 décembre 2024
Réponse de FatFace - TOTNES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great Experience
The staff in the shop couldn't have been more helpful and friendly. The item if clothing was very good quality and very good price. Whenever I go in the shop the staff are always helpful. I love Fatface
9 décembre 2024
Réponse de FatFace - TOTNES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great styles from a BCorp who care
Great styles from a BCorp who care about their impact on the environment and how staff are treated. Very happy with online purchases of several cotton tops, fantastic cord wide leg trousers and a maxi dress I live in. My go to place when I need something new. Great staff in the shops too, always cheerful and helpful.
24 novembre 2024
Réponse de FatFace - TOTNES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fashionable colours and styles
Colours were perfect to go with my new winter outfits. From knitwear to socks for easy coordination. Quality is good too.
24 novembre 2024
Réponse de FatFace - TOTNES
Hello! thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Recent visit to Totnes store
Excellent service, friendly, accommodating staff. Good selection of Products, well positioned in store.
7 novembre 2024
Réponse de FatFace - TOTNES
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
My go to shop
love fatface , it has the sort of clothes that suit me ,, The skirt i bought was just perfect ,,
12 novembre 2024
Réponse de FatFace - TOTNES
Hello Margaret
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - TOTNES
Hello Janet
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I ordered online and picked up in…
I ordered online and picked up in Totnes store. The young man was polite and extremely efficient. The store was clean and very inviting.will definitely buy again from this store thank you
3 novembre 2024
Réponse de FatFace - TOTNES
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Took ages for this style/ size to come…
Took ages for this style/ size to come back into stock. But really pleased I have now received the jacket.
13 octobre 2024
Réponse de FatFace - TOTNES
Hello Rachel
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to order
15 août 2024
Réponse de FatFace - TOTNES
Hello Paul
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The click and collect service was fast…
The click and collect service was fast and staff in the shop were very helpful, especially as I was able to order a shirt in time for my partner's birthday which wasn't in stock in the store.
18 août 2024
Réponse de FatFace - TOTNES
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy online ordering and store collection Ordering online was really easy and I…
Ordering online was really easy and I received emails to tell me when I could collect from store on a reminder when I forgot to do it! So I have my beautiful cotton linen shorts great fit great colour, love them
19 août 2024
Réponse de FatFace - TOTNES
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quality brand
Quality brand. Well made clothes which last and last. Store staff are friendly and well trained. Consistent sizing so on line orders fit every time.
16 août 2024
Réponse de FatFace - TOTNES
Hi Julie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Brill staff in Fatface Totnes.
10 août 2024
Réponse de FatFace - TOTNES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Easy order process and very quick…
Easy order process and very quick delivery for click and collect in store. No hassle collecting and product just what I wanted.
5 août 2024
Réponse de FatFace - TOTNES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Free delivery to my local shop
Free delivery to my local shop. Parcel arrived quickly and I received a message to collect. Friendly helpful staff at the shop. Very pleased with the sunhat, which was safely packed in a box. Good quality at a reasonable price.
26 juillet 2024
Réponse de FatFace - TOTNES
Good morning, Elizabeth.
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered and service you received. I am so pleased to hear that your order arrived quickly. We hope you love your new sunhat and continue to enjoy shopping with us.
Take care, JB
Totnes store great service
I purchased the Ruby polka dot jumpsuit in two sizes and delivered to Totnes store. Great service as always from the team there. Always friendly and happy to help. The jumpsuit was great and got the size I needed.
15 juillet 2024
Réponse de FatFace - TOTNES
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care. -SM
New jacket
We visit some friends in Totnes (we live in Surrey) and I left my jacket at home. I went into Fatface to buy a jacket, Lisa was incredible helpful. I love my new jacket.
12 juillet 2024
Avis spontané
Réponse de FatFace - TOTNES
Hi Lucy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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