Banner for FatFace - TOTNES

FatFace - TOTNES Avis 

160
•
TrustScore 4.5 sur 5

4,7

12 Fore Street, TQ9 5DX Totnes, Devon, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Just been to totnes, my favourite place. My first stop is always fatface, for the quality and pricing. However, today there was so much to choose from, fortunately I had the lovely Lisa helping me t... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Absolutely love fat face .. one of my go to clothing brands . Staff in local shop also really helpful and friendly. Scored 4/5 as on two separate occasions when ordering online … the wrong label... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I popped in to Fatface Totnes on Friday 22nd May and was served by the lovely Lisa, she was incredibly friendly and helpful, I love my new chinos! I always find the whole Totnes team a delight... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We visit the FatFace Totnes store 2-3 times a year on our Devon breaks - visited today and as usual the store has plenty of quality items for both men and women. We chatted with Lisa after our purcha... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. aussi dans
  3. Boutique d'accessoires de mode
  4. Magasin de vêtements pour femmes
  5. Magasin de vêtements pour hommes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • 12 Fore Street, TQ9 5DX, Totnes, Devon, Royaume-Uni

  • 01803 862272

4,7

Excellent

TrustScore 4.5 sur 5

160 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(160)

14 178 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Easy as can be

22 octobre 2023
Logo de FatFace - TOTNES

Réponse de FatFace - TOTNES

Hello Melanie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Wrong top was delivered but the staff…

Wrong top was delivered but the staff in Totnes were brilliant.

27 septembre 2023
Logo de FatFace - TOTNES

Réponse de FatFace - TOTNES

Hello Penelope
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Noté 5 sur 5 étoiles

Just love shopping in FAT FACE

Just love shopping in FAT FACE. Also enjoy on line but not so keen on the web site only look for a item.

23 août 2023
Logo de FatFace - TOTNES

Réponse de FatFace - TOTNES

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD

Noté 5 sur 5 étoiles

Lots of helpful communication and the…

Lots of helpful communication and the staff at the Totnes store were fantastic and very helpful.
The tops were beautiful and super flattering.

22 août 2023
Logo de FatFace - TOTNES

Réponse de FatFace - TOTNES

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Noté 3 sur 5 étoiles

I love Fatface however today I bought a…

I love Fatface however today I bought a cap in the sale I thought it was marked down to £5 the pen marked reduction wasn’t clear but on another cap it did look like a £5
At the till the person charged me £9
But she wasn’t sure

25 août 2023
Avis spontané
Logo de FatFace - TOTNES

Réponse de FatFace - TOTNES

Hi there, thank you for taking the time to leave a review. If you would like us to look into this further, please do not hesitate to get in touch by emailing us at customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-4pm and we can assist you further. All the Best – CD

Noté 5 sur 5 étoiles

Efficient service

Efficient service, to order online and collect instore.
Helpful staff too. X

23 août 2023
Logo de FatFace - TOTNES

Réponse de FatFace - TOTNES

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP

Noté 5 sur 5 étoiles

Friendly staff

Friendly staff, good products at a competitive price.

12 août 2023
Logo de FatFace - TOTNES

Réponse de FatFace - TOTNES

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP

Noté 5 sur 5 étoiles
Logo de FatFace - TOTNES

Réponse de FatFace - TOTNES

Good afternoon, FatFace customer

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Totnes store.

Take care, JB

Noté 5 sur 5 étoiles

Fast delivery to local store

Fast delivery to local store. Safer than to home!
The ladies in the store where most helpful and just lovely.

2 août 2023
Logo de FatFace - TOTNES

Réponse de FatFace - TOTNES

Thankyou for your 5*! We deeply appreciate your feedback and we cannot wait to see you again soon! - RS

Noté 5 sur 5 étoiles

The quality of service and goods are…

The quality of service and goods are fab I’ve never been disappointedly ty

13 juillet 2023
Logo de FatFace - TOTNES

Réponse de FatFace - TOTNES

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD

Noté 5 sur 5 étoiles

Always very friendly and cheerful

Always very friendly and cheerful
Not pushy

11 juin 2023
Logo de FatFace - TOTNES

Réponse de FatFace - TOTNES

Hi Sam
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Perfect service,Ordered my dress on Saturday night and…

Ordered my dress on Saturday night and it arrived Tuesday afternoon ,notification of leaving warehouse to arriving at Royal Mail and a time for delivery ,perfect service by all

10 juin 2023
Logo de FatFace - TOTNES

Réponse de FatFace - TOTNES

Thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future. Take care – LB

Noté 5 sur 5 étoiles

Good all round.

Good quality, great delivery, great exchange/ returns.

5 juin 2023
Logo de FatFace - TOTNES

Réponse de FatFace - TOTNES

Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – CD

Noté 5 sur 5 étoiles

Lovely friendly & helpful staff along…

Lovely friendly & helpful staff along with some seasonal must haves, love the Fat Face brand.

1 juin 2023
Logo de FatFace - TOTNES

Réponse de FatFace - TOTNES

Hi Louise
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Quality products .

Quality products .. a bit different delivery on time
Correct sizes

23 mai 2023
Logo de FatFace - TOTNES

Réponse de FatFace - TOTNES

Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – CD

Noté 5 sur 5 étoiles

Fantastic service

Ordered the wrong size for collection. Swapped in store and went home very happy. The staff could not have been more helpful.

2 mai 2023
Logo de FatFace - TOTNES

Réponse de FatFace - TOTNES

Good Afternoon
Thank you for your review.

I will ensure that this is passed onto the store for you.

Have a lovely weekend.
EP

Noté 5 sur 5 étoiles

Punctual delivery to shop

Punctual delivery to shop, friendly staff.

1 mai 2023
Logo de FatFace - TOTNES

Réponse de FatFace - TOTNES

Good afternoon, Dagny

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Totnes store.

Take care, JB

Noté 5 sur 5 étoiles

Timely delivery and product met all…

Timely delivery and product met all expectations 👍🏻.

24 avril 2023
Logo de FatFace - TOTNES

Réponse de FatFace - TOTNES

Hi Alistair,

Thank you for this review!

It's great to hear that your order arrived quickly and that you are enjoying your new purchase. We hope you continue to have great experiences with us.

Have a great day!

JH

Noté 5 sur 5 étoiles

Shop visit

Very helpful shop assistant suggesting suitable jeans and getting different sizes for me to try on .
Am very happy with my purchases

29 mars 2023
Logo de FatFace - TOTNES

Réponse de FatFace - TOTNES

Good morning,

Thank you for taking the time to leave your review. I am so pleased that you received such great customer service in our Totnes store and that you found some jeans that you love.

Take care, MM

Noté 5 sur 5 étoiles

Always tempted

Fatface have great customer service and the deliveries are always very speedy. Its where I buy most of my clothes these days. My local store is small but always full of lovely things.
The staff are friendly and welcoming.

26 mars 2023
Logo de FatFace - TOTNES

Réponse de FatFace - TOTNES

Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus