You’re free to browse the clothes without feeling pressured, and the staff are always available, kind and helpful if you need assistance. Everything was perfect!
L'entreprise a répondu
Établissement
Changer d'établissementUnit 4 Intu Watford Shopping Centre, WD17 2TB Watford, Hertfordshire, GB
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Lisez les avis des autres
Having been greeted by Lejla at your Watford branch, I was very impressed with how quickly and efficiently she was able to source a denim jacket that I had been told, was apparently out of stock.... Voir plus
L'entreprise a répondu
I was greeted with a smile by the manager and other staff members. They were working to serve other customers while also providing guidance in store to me, where to look for men’s, the sale items, whe... Voir plus
L'entreprise a répondu
Friendly and extremely helpful staff ( Saf and Cristina) Watford branch. An item I wanted wasn't in stock, but I was quickly assisted in ordering in store with free delivery to my home address A*. Gr... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
Unit 4 Intu Watford Shopping Centre, WD17 2TB, Watford, Hertfordshire, Royaume-Uni
- 01923 803527
4,7
Excellent
168 avis
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Lovely experience shopping at Fatface Watford!
You’re free to browse the clothes without feeling pressured, and the staff are always available, kind and helpful if you need assistance. Everything was perfect!
29 avril 2026
Réponse de FatFace - WATFORD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Great service great product nice…
Great service great product nice experience in shop. Understanding staff as I find shopping difficult
30 avril 2026
Réponse de FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
quick and efficient
22 avril 2026
Réponse de FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Remarkably Impressive Customer Service
Having been greeted by Lejla at your Watford branch, I was very impressed with how quickly and efficiently she was able to source a denim jacket that I had been told, was apparently out of stock. Lejla quickly identified my requirements, checked and then double checked stock, eventually sourcing the jacket but moreover, ensuring it was available to be delivered in store the very next day!
Lejla's light hearted manner, focus, and diligence was an absolute delight to see in someone so young.
I kindly ask FatFace senior management to recognise and reward Lejla's hard work, as both her professionalism and commitment to her role is a credit to both her team and your organisation.
Fantastic job and very well done.
Many thanks
18 avril 2026
Avis spontané
Réponse de FatFace - WATFORD
Hi there,
We’re absolutely delighted to hear about your experience at our Watford store and the outstanding service provided by Lejla. It’s wonderful to know that she was able to quickly understand your requirements and go the extra mile.
We will make sure your comments are passed to the team!
LE
Fabulous Fatface clothes
I love Fatface clothes, particularly the "simone" style dress. Staff seem really happy working there, they know their products and are always happy to help, making shopping there, a great experience!
20 mars 2026
Réponse de FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful and friendly staff -great example of how stores should run
I was greeted with a smile by the manager and other staff members. They were working to serve other customers while also providing guidance in store to me, where to look for men’s, the sale items, where the changing rooms are. I was pleased to create light conversation, and I was persuaded to make several purchased in store, in this way, even while I came to pick up the items in store, the Watford branch, that I had purchased online. I liked the aesthetic and atmosphere of the fatface store..
1 février 2026
Réponse de FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The helpful sales assistant. sales assistant was very polite and…
The sales assistant was very polite and eager to serve me. She exuded a happy vibe which lots of shops don’t.
I was served quickly and efficiently.
31 décembre 2025
Réponse de FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent quality as always.
Excellent quality as always.. fast delivery, great staff always helpful
31 décembre 2025
Réponse de FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality dress in a really good…
Great quality dress in a really good choice of sizes. Arrived overnight to collect at the store of my choice! The sales assistant asked if I wanted to try it on in store in case it wasn’t suitable and I wanted to return it, the dress fit perfectly so there was no need!
25 décembre 2025
Réponse de FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I ordered an item on the 1st december…
I ordered an item on the 1st december from the watford store, i still have not received this.
26 décembre 2025
Réponse de FatFace - WATFORD
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Prompt Service
The product was exactly as required and delivery to the store was all on time. Very Happy
22 décembre 2025
Réponse de FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service
The customer service in store when collecting the item was extremely good.
4 décembre 2025
Réponse de FatFace - WATFORD
Hello! Thank you for taking the time to leave your review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Very happy with my purchase
Very happy with my purchase, Anne Marie was very helpful and happy. Thank you ! 🌻
6 novembre 2025
Avis spontané
Réponse de FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Jess & Nikki were so helpful
Jess & Nikki were so helpful. I had an issue with a purchase and they resolved it quickly and efficiently. They were both fab. I love the quality of Fatface clothes and the lovely staff are wonderful.
4 novembre 2025
Avis spontané
Réponse de FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I love the clothes in Fat Face
I love the clothes in Fat Face. The designs are nice. The material is good quality and long lasting. The Watford store is not very big but they still have a reasonable selection. The store is always clean and tidy. The staff are very friendly and helpful.
17 octobre 2025
Réponse de FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Happy with shop
I am short and a little bit curvy. I am always happy with clothes because they always fit my size, and I have never had a problem with clothes. The clothes are always fashionable. The collection parcel service in the shop was very good too. I didn't have to wait long to get the parcel.
8 septembre 2025
Réponse de FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
First experience shopping at FF and…
First experience shopping at FF and loved it! Great shop layout, easy collecting my on line order and even came away with some extra sale bargains! Will definitely be back FF!
22 août 2025
Réponse de FatFace - WATFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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