Fab Service in store, to next day delivery all fantastic, can’t go wrong and next day delivery £2.50 excellent. Lovely clothing too!
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The staff are always friendly and super helpful. The manager, Celeste, really gets to know her customers, which makes the shopping experience so much more enjoyable. She knows exactly what I am looki... Voir plus
L'entreprise a répondu
Arrived on time. Items well made and once I found the correct size fitted great. Took back to the shop for returned item where staff were polite and very helpful. Thank you
L'entreprise a répondu
3/5 stars FatFace offers good-quality clothes and online ordering is simple with a convenient click-and-collect option. The staff at the Whitstable store are friendly and helpful, even suggesting... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
45 High Street, CT5 1AS, Whitstable, Kent, Royaume-Uni
- 01227 262630
4,8
Excellent
67 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Usual high quality from Fat Face
Usual high quality from Fat Face. Fits well and looks good. This was on a sale rack in the store so I was influenced by the price. I feel that I got a good deal. Pleased.
4 mai 2026
Réponse de FatFace - WHITSTABLE 1
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Arrived on time.
Arrived on time.
Items well made and once I found the correct size fitted great.
Took back to the shop for returned item where staff were polite and very helpful.
Thank you
7 mai 2026
Réponse de FatFace - WHITSTABLE 1
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Fab!!!
Fab Service in store, to next day delivery all fantastic, can’t go wrong and next day delivery £2.50 excellent. Lovely clothing too!
5 mai 2026
Réponse de FatFace - WHITSTABLE 1
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Réponse de FatFace - WHITSTABLE 1
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM
Staff always helpful and friendly
Staff always helpful and friendly. Clothes of good quality
15 janvier 2026
Réponse de FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service at the Whitstable store
Item arrived at store in reasonable time. When I collected it, staff at the Whitstable store were very pleasant, prompt, and efficient serving - excellent customer service. Since COVID I rarely shop in-store but this encouraged me to visit the store more often.
15 décembre 2025
Réponse de FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful staff quick service no fuss…No fuss fat face
Helpful staff quick service no fuss returns!
13 décembre 2025
Réponse de FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Absolutely lovely vibe in the…
Absolutely lovely vibe in the Whitstable store! Staff aren’t pushy, very friendly, approachable and you can tell they love what they do! Carly and the team on Saturday were brilliant and a real asset to Fatface! ⭐️
30 août 2025
Avis spontané
Réponse de FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely Shop
Went to Fat Face Whitstable to take back some shoes that didn’t fit and came out with 2 lovely tops that caught my eye. Return was no problem and the lady who served me was very helpful going to the stockroom to look for my size. Also bought my husband a hat. Very well laid out shop. Will be going back.
4 juillet 2025
Réponse de FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really happy with my purchase of the…
Really happy with my purchase of the Sussex heritage jacket, which I collected from the Whistable branch. The staff in the branch are really welcoming and helpful.
12 juin 2025
Réponse de FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Efficient and friendly staff
Efficient and friendly staff. Order found straight away. Great experience 🌟🌟🌟🌟🌟
31 mai 2025
Réponse de FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Super quick delivery
My order came in super quick time and goods as expected. Great quality! I picked up from local FF store and the staff were absolutely lovely. I even ordered a dress on line after seeing one of the staff wearing it. Thank you
30 avril 2025
Réponse de FatFace - WHITSTABLE 1
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
3/5 stars
3/5 stars
FatFace offers good-quality clothes and online ordering is simple with a convenient click-and-collect option. The staff at the Whitstable store are friendly and helpful, even suggesting trying items before leaving, which saved me a return trip. However, the delivery costs are quite high, especially when spending a significant amount. While the service and product quality are solid, the prices can feel a bit steep.
22 janvier 2025
Avis spontané
Réponse de FatFace - WHITSTABLE 1
Hi there,
Thank you for taking the time to leave your review and for providing your feedback. I will ensure that this is passed to the relative teams. Take care, LE
Easy to order online and deliver to my…
Easy to order online and deliver to my local friendly store for pick up.
7 décembre 2024
Réponse de FatFace - WHITSTABLE 1
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fat face clothes are good quality at…
Fat face clothes are good quality at very affordable prices. Size and fit are accurate therefore confident buying online the staff are very helpful and friendly nothing too much trouble.
29 octobre 2024
Réponse de FatFace - WHITSTABLE 1
Hello Barbara
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I really like Fat face click & collect…
I really like Fat face click & collect service I do object to paying a pretty high delivery cost although often spending a lot of money which I have recently done. I can collect in a small store only 15 mins away & I like to can choose the day to collect, the staff are lovely & very professional & suggested I try my ordered items on before leaving the store to save me a journey in case any were not right I'm glad I did as one of the 3 coats did not fit, so ordered a bigger size & it was in the next day to collect great service & my husband also bought a coat when he collected mine! They can be a little pricey but the quality is good & you get what you pay for!
13 octobre 2024
Réponse de FatFace - WHITSTABLE 1
Hello Julia
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - WHITSTABLE 1
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Réponse de FatFace - WHITSTABLE 1
Hello Claire
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very friendly staff
15 juillet 2024
Réponse de FatFace - WHITSTABLE 1
Hello Caroline
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.