Red polo shirt had a colour warning on the label. It was instantly noticeable and very useful. Garment quality is consistently good. I order online and collect from my local store, where the staff are... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement17 The Square, BH21 1JA Wimborne�Minster, Dorset, GB
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Lisez les avis des autres
Not only quality products made for life But excellent helpful staff giving a first Class personal service Unfortunately sadly lacking in retail stores These days
L'entreprise a répondu
Everyone needs a Dionne when they are looking for an outfit. Just had a personal shopping experience with her at the Wimborne branch and she is amazing. I live in jeans and jumpers, she managed to coa... Voir plus
L'entreprise a répondu
I am still awaiting delivery of my order which was due to arrive last Saturday. Really not impressed. Regards, Ann Richmond
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- aussi dans
- Boutique d'accessoires de mode
- Magasin de vêtements pour femmes
- Magasin de vêtements pour hommes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
17 The Square, BH21 1JA, Wimborne�Minster, Dorset, Royaume-Uni
- 01202 856248
4,8
Excellent
169 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very easy to order and collect in…
Very easy to order and collect in store. Great products
6 août 2024
Réponse de FatFace - WIMBORNE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
All the products I buy from Fatface are…
All the products I buy from Fatface are of such good quality - that’s why I return again and again
15 juillet 2024
Réponse de FatFace - WIMBORNE
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent company to deal with…
Excellent company to deal with online and although I always enjoy visiting their friendly showrooms, can’t always make up my mind on the day. Great quality stylish clothing that suits my taste 100%.
11 juillet 2024
Avis spontané
Réponse de FatFace - WIMBORNE
Hi there,
Thank you for taking the time to leave your 5* review.
We are so glad to read your positive feedback and we look forward to welcoming you back soon.
Take care. - LA
Arrived at store quickly and variety of…
Arrived at store quickly and variety of return options
28 juin 2024
Réponse de FatFace - WIMBORNE
Hi there,
Thank you for taking the time to leave your review.
We are so pleased to hear you received your order promptly.
We look forward to welcoming you back soon!
Take care. -LA
Réponse de FatFace - WIMBORNE
Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day! CD
Réponse de FatFace - WIMBORNE
Hello Elaine,
Thank you for your review.
I am delighted to hear about your positive experience with us. Enjoy your new purchase!
Have a great day!
Take care, ED
Parcel arrived very quickly
Parcel arrived very quickly, everything in stock and staff at my local store processed the return and refund quickly too.
Unfortunately everything i ordered was too big, I'm an 8/10, ordered everything in both 8s and 10s. The 8s were all too big.
23 mai 2024
Réponse de FatFace - WIMBORNE
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. I am sorry to hear the items were not suitable on this occassion, we hope you love your order and look forward to welcoming you back soon.
Take care. -GM
Very good customer service
I had a very good shopping experience at Fatface Wimborne. I went to pick up Chinos bought online using click and collect. Staff very helpful and courteous and quickly found the goods for me. I tried them on, but fit was unsuitable, so I obtained refund via the store easily. I then tried on a different style from the stock in store, which suited much better. I bought these and left the store having had a good all-round experience.
22 mai 2024
Réponse de FatFace - WIMBORNE
Good afternoon, Graham.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Wimborne store.
Take care, JB
Lovely Wimborne Staff
I ordered two dresses online. I kept one but the other on wasn't a good colour on me. When I took it back to FF in wimborne the girl who did my refund was lovely
7 mai 2024
Réponse de FatFace - WIMBORNE
Hi there,
Thank you for taking the time to leave your 5* review.
We are so glad to read your positive feedback!
We hope you love your purchase, and look forward to welcoming you back soon.
Take care. -LA
The staff at Fatface is in Wimborne…
The staff at Fatface is in Wimborne Dorset are truly fantastic. They can never do another to help and so friendly .
12 mai 2024
Réponse de FatFace - WIMBORNE
Good afternoon, Charlotte.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Wimborne store.
Take care, JB
Friendly staff good customer service
30 avril 2024
Réponse de FatFace - WIMBORNE
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to read your feedback regarding your instore experiences! I hope you love your purchases, and we look forward to welcoming you back soon.
Take care.- GM
Really good quality clothing and lovely…
Really good quality clothing and lovely spring colours. Web ordering and in-store collection a seamless process
25 avril 2024
Réponse de FatFace - WIMBORNE
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality and service. We look forward to welcoming you back soon!
Take care. -GM
Réponse de FatFace - WIMBORNE
Hi,
Thank you for your review. We are happy to hear that you are happy with your items and our service. Have a great day!-AB.
I have enjoyed shopping at Fatface for…
I have enjoyed shopping at Fatface for many years, predominately online. I recently visited one of your shops and I found it welcoming, colorful and a place where shopping is fun and relaxing.
Your members of staff were very friendly and helpful. Overall a great experience, thank you!
22 avril 2024
Réponse de FatFace - WIMBORNE
Hello Nadia,
Thank you for your 5* review.
It is great to hear of your positive experience in our Wimborne store!
We look forward to welcoming you back soon!
Have a great day!
Take care, ED
Great staff, shop and products…
The staff were really friendly and helpful. They helped with ordering an item to my home address thst wasn't part of their stocked range. The shop is neat and clean and well laid out. The clothing is such good quality. It washes well and really lasts a long time making it good value for money, despite costing a little more than some high street brands.
27 mars 2024
Réponse de FatFace - WIMBORNE
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Excellent customer service!
Excellent customer service in store and on the phone when I had a problem returning an order. They fixed the problem there and then and sorted everything out easily and quickly. Very friendly and will definitely shop here again!
22 mars 2024
Réponse de FatFace - WIMBORNE
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great place to shop
They have a shop local to me so it's easy to order great clothes click and collect and return to store if they don't suit Their staff are always so helpful and friendly
16 février 2024
Réponse de FatFace - WIMBORNE
Good Afternoon,
Thank you for taking the time to leave us a review!
I am glad to hear you have had such a positive experience when shopping with us! I will make sure this feedback is passed on, we appreciate such kind words from our customers.
We look forward to welcoming you back soon!
Kind Regards, JW
Réponse de FatFace - WIMBORNE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Been a great shop for years and…
Been a great shop for many years and clothes are always good quality.
9 février 2024
Réponse de FatFace - WIMBORNE
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Réponse de FatFace - WIMBORNE
Good Morning Jill,
Thank you for taking the time to leave us a review!
I am glad to hear you have had such a positive experience when shopping with us! I will make sure this feedback is passed on, we appreciate such kind words from our customers.
We look forward to welcoming you back soon!
Kind Regards, JW
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