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Noté 1 sur 5 étoiles

Company should inform customers that although C15 is dairy free, C15 is a component of butter fat and can cause an unpleasant reaction to dairy intolerant people. Also sadly their return policy is onl... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I have been taking Fatty 15 for about a month. I can't be sure if it is the reason, but I have noticed a significant difference in leg inflammation and pain in my knees. Nothing dramatic but noteworth... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I only ordered 1 time. I went in & cancelled my subscription 2 weeks ago!! I received an email this morning that my order was being processed. Fatty 15 took $119.00 out of my bank account which is now... Voir plus

Noté 1 sur 5 étoiles

I purchased the one month from the company and I found out that my doctor said that he did not advise me taking this product. Well I didn’t ask for the 30 days back, but I called and I canceled the su... Voir plus

2,5

Bas

TrustScore 2.5 sur 5

31 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 37 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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2,5

Tous les avis

(31)

26 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

I purchased the one month from the…

I purchased the one month from the company and I found out that my doctor said that he did not advise me taking this product. Well I didn’t ask for the 30 days back, but I called and I canceled the subscription well the girl that I talked to evidently didn’t cancel the subscription so when the next one came, I called the day that it arrived and I told them that I had refused delivery on it evidently this company took the product back, but they refused to refund my money so I would not recommend this company to anyone because by the time you talk to the doctors to see if you can take it. They’ve already shipped you another one and it was their fault because I had called Customer Service to cancel. I didn’t think legally you could keep the product and still charge the customer but I guess this company can. To me since I refused it from the post office I didn’t just return it they should have refunded my money. Not acceptable company. Makes you wonder if their product is what it clams. They claimed they can’t help me because I turned it over to my bank, but the problem with that is they had already told me and I have the email to prove it that they won’t help me and that’s why I turned it over to my bank

14 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

I only ordered 1 time

I only ordered 1 time. I went in & cancelled my subscription 2 weeks ago!! I received an email this morning that my order was being processed. Fatty 15 took $119.00 out of my bank account which is now in the Red bc of it. They r claiming they won’t refund my money even though order wasn’t shipped yet!! I told them I’m shipping this order back as soon as it arrives!! Fatty 15 is cheating people!! Don’t buy anything from them

10 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Company should inform customers than C15 can also be found in dairy

Company should inform customers that although C15 is dairy free, C15 is a component of butter fat and can cause an unpleasant reaction to dairy intolerant people. Also sadly their return policy is only 30 days. $100+ down the drain. 😢

5 août 2026
Avis spontané
Logo de fatty15.com

Réponse de fatty15.com

Hi Marie,

Thank you for taking the time to share your feedback. We understand there may have been some confusion regarding fatty15's ingredients.

As we shared with you directly, fatty15 is dairy-free and lactose-free. While the essential fatty acid C15:0 is naturally found in foods like dairy and butter, the sole ingredient in fatty15 is a pure, vegan-friendly form of C15:0 that does not contain dairy or lactose.

If you have any additional questions, we're always happy to help at info@fatty15.com.

Best,
Ali
VP of Customer Experience

Noté 5 sur 5 étoiles

I have been reading some of reviews…

I have been reading some of reviews that have been posted by members that didn't seem to take the product longer than the one month trial. I will tell you that if I had just used the product for a month I would have given up too. The science was compelling so I stayed with it. At 6 months I saw new hair growth and better skin and sleep. Now. A year later, I have nit had an Epstein Barr flare or a migraine for several months. These two items were a monthly basis. Don't give up if you are dealing with inflammation as the swelling in my legs an feet....a thing of the past.

4 août 2026
Avis spontané
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Réponse de fatty15.com

Hi Kate,

Thank you so much for taking the time to share your experience and for your thoughtful review. We truly appreciate you sharing your perspective, especially your reminder that everyone's wellness journey is unique and can take time.

We're grateful you've chosen to make fatty15 part of your daily routine over the past year, and we're honored to be part of your long-term wellness journey.

Thank you again for your support and for being part of the fatty15 family! Please don't hesitate to reach out with any questions.

Best,
The fatty15 Team

Noté 1 sur 5 étoiles

Be very careful giving out your credit card information

My relationship I contacted this company and requested to stop my subscription and not to charge my account anymore shipments. Well this afternoon they charge me another $125 after I asked them you just continue my shipments. I do not appreciate it and I would certainly warn anyone before giving them your credit card information.

3 août 2026
Avis spontané
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Réponse de fatty15.com

Hi Kasey,

Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand how frustrating unexpected charges can be.

After reviewing your account, I can confirm that your subscription was canceled and a full refund was issued prior to this review being posted. We always want our customers to have a positive experience, and we're glad we were able to resolve this for you.

If there's anything further we can do to help, please don't hesitate to reach out to us at info@fatty15.com. We're always happy to assist.

Best,
The fatty15 Team

Noté 4 sur 5 étoiles

One month review Fatty 15

I have been taking Fatty 15 for about a month. I can't be sure if it is the reason, but I have noticed a significant difference in leg inflammation and pain in my knees. Nothing dramatic but noteworthy. I bought as one time so not to get sucked into reoccurring shipments so will see what happens when I run out.

26 juillet 2026
Avis spontané
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Réponse de fatty15.com

Hi Pamela,

Thank you so much for taking the time to share your experience after your first month with fatty15. We're so glad to hear you've noticed a positive difference, and we appreciate you sharing your honest feedback.

If you decide to continue, you're always welcome to purchase one-time refills, or if you find fatty15 becomes part of your daily routine, you can subscribe at any time to receive the convenience and savings of automatic deliveries. Whatever works best for you, we're grateful to have you as part of the fatty15 community.

Thank you again for your review, and please don't hesitate to reach out if we can ever answer any questions.

Best,
The fatty15 Team

Noté 1 sur 5 étoiles

Incredibly Bad Customer Service - Customer is Always Wrong

I cancelled the subscription after taking about half of the original purchase, not feeling or noticing anything different, and that's when the fun began.
After noticing a $100+ charge on my card I went to their web site and found my subscription was NOT cancelled.
Their "friendly" customer service reps told me via email that it was really cancelled now, they had no record of me cancelling earlier, and to enjoy the product on its way to me since it could not be cancelled and COULD NOT BE RETURNED.
I could refuse the unopened box product shipment if I wanted, but they would never refund my purchase.
I notice here on Trust Pilot several others with the company's "friendly" customer service.

24 juillet 2026
Avis spontané
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Réponse de fatty15.com

Hi Lee,

Thank you for taking the time to share your feedback. We're very sorry to hear about your experience and understand how frustrating it would be to believe your subscription had been canceled only to see another charge.

We'd genuinely like the opportunity to look into what happened and review your account. Unfortunately, we're unable to identify your order based on the name associated with this review. If you're willing, please email us at info@fatty15.com with your order information or the email address associated with your account, and we'll investigate this right away.

We appreciate your feedback, as it helps us continue improving both our customer experience and our subscription process.

Best,
Ali, VP of Customer Experience

Noté 1 sur 5 étoiles

I wouldn't take this type of stuff

I wouldn't take this type of stuff. It's similar to a fish oil and a heart cardiologist. Let me know that all his open heart patients were ones that took fatty oils and vitamins like this and it clogs your arteries. They just wanna try and make money but stay away from these type of items

12 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Would not recommend!!

Would not recommend!!!
No benefit & when you contact the company for a refund they state after 30 days no refund is available!!

1 juillet 2026
Avis spontané
Logo de fatty15.com

Réponse de fatty15.com

Hi Myrna,

Thank you for taking the time to share your feedback. We're sorry to hear that fatty15 wasn't the right fit for you.

We understand how disappointing that can be. Our 30-day money-back guarantee is intended to give customers the opportunity to try fatty15, and we do our best to communicate this policy throughout the ordering process and in our customer communications.

We truly appreciate you giving fatty15 a try. Customer feedback like yours helps us continue improving how we communicate with our community, and we appreciate you taking the time to share your experience. If you have any remaining questions or if there's anything else we can do to help, please don't hesitate to reach out to us at info@fatty15.com.

Best,
The fatty15 Team

Noté 1 sur 5 étoiles

After reading the reviews where…

After reading the reviews where customers expressed difficulty canceling their subscription I’ve decided not to order at all. If it’s this difficult for people to cancel subscription it’s tells me a lot about this company’s product.

23 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Ignored request to cancel subscription, kept billing!

Tried to cancel subscription last October (5 months ago) by email since no phone # and or cancel options are provided, they ignored it -- only discovered it when a recurring payment went over my available balance, verify all your communications with this outfit - their response was this is a recurring subscription, BUT it was not a "forever" subscription, they have refused to refund payments

4 mai 2026
Avis spontané
Logo de fatty15.com

Réponse de fatty15.com

Hi Mark,

Thank you for taking the time to share your feedback. We're very sorry to hear about your experience and understand how frustrating it would be if you believed your cancellation request hadn't been processed.

We strive to make managing subscriptions as straightforward as possible. Customers can always reach our team directly at info@fatty15.com, and we also provide multiple ways to contact us through our website and support resources. We're committed to responding promptly and making it easy for customers to manage, pause, skip, or cancel their subscriptions.

We'd genuinely appreciate the opportunity to review your account and communications to better understand what happened. If you're willing, please reach out to us at info@fatty15.com with the email address associated with your account, and we'll be happy to investigate.

Thank you again for your feedback. We truly value hearing from our customers, as it helps us continue improving the experience we provide.

Best,
Ali
VP of Customer Experience

Noté 1 sur 5 étoiles

Buyer Beware!!…

Not only did I not feel any difference in using the product I have canceled this product three times and they keep charging me buyer beware. Dr Emilio Castro

7 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

I canceled since I received no positive…

I canceled since I received no positive changes but they still charged me! I told them about it and discovered they made two accounts under my email so they could keep charging me. I do not recommend.

4 mai 2026
Avis spontané
Noté 2 sur 5 étoiles

Total disappointment

Firstly - I didn’t feel any positive effects, but some GI discomfort
When I tried to cancel my subscription and close my account, I found it simply impossible! They made it not user friendly to cancel the subscriptions!
Had to send an email requesting cancellation. If that doesn’t work, will be contacting BBB

22 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I love this supplement!!

I love this supplement and had a great experience when I needed to reach out to their customer service. I will never not take fatty15!

12 janvier 2026
Avis spontané
Noté 3 sur 5 étoiles

Fatty 15

Just finishing up 9 months using Fatty 15, and I had high hopes for this product. I haven’t felt any difference whatsoever. Nice packaging, great customer service, but not what I hoped for. 😞

26 février 2026
Avis spontané
Noté 5 sur 5 étoiles

I love this supplement

I love this supplement! Not only do I experience benefits on a daily basis including better and deeper sleep, more energy and less snacking cravings, but I also feel great knowing it is working at a cellular level to help me live healthier as I age. I love knowing this product is science-backed and that the research is easily accessible in their informative emails, links and also the co-founder’s book. The company’s customer experience is personal and they also offer the opportunity to talk to a live person about in-depth science-based questions that you may have.

25 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Bad communication, taking my money for no product

I moved from our 20 year home shortly after ordering my subscription. I got my first order fine. The next two were returned and they didn’t notify me. I didn’t realize I had the wrong address and ordered another. Same thing. They wouldn’t give me a refund or a credit. They offered to send one replacement but never did. Disappointing business.

1 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Fatty15 has earned my loyalty

Fatty15 has earned my loyalty. The science is robust and transparent, the customer service feels personal and human (like pen-pals!). Also, I take mine without the small capsule and I find that the powder is tasteless and odorless!

2 février 2026
Avis spontané

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