we recently sold our house in Spain to relocate back to the UK, this company was amazing. We were kept well informed about every procedure, how it worked and all the staff we spoke to were so helpful... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
FC Exchange was favourably reviewed on compare websites so I tried them out. Opening an account online was very easy indeed. Telephone communications were professional and friendly to confirm my requi... Voir plus
As a complete novice to using this service, we were nervous to say the least. We had no need to be, FC exchange helped us every step of the way, a calm voice at the end of the phone, friendly, efficie... Voir plus
I have recently used F.C. Exchange to transfer currency into the UK following a property sale. Lauren was my allocated broker. She was easy to contact, extremely helpful and was able to answer any que... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
FC Exchange is a leading UK currency broker specialising in international money transfers and foreign exchange for individuals and businesses with a Best Exchange Rate Guarantee. FC Exchange is an FCA authorised E-Money institution (FRN:900205) authorised to conduct payment services.
Coordonnées de contact
Woolgate Exchange, 25 Basinghall Street,, EC2V 5HA, London
- +44(0)20 7989 0000
- reviews@fcexchange.com
- fcexchange.com
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very professional and fantastic Website.
I found the service and website very professional and helpful.I have accounts with other FX Companies BUT FX Exchange provided a first class service. The website and links are exceptional.
Five stars
Helpful, friendly staff who explain what could be a complex issue in easy to understand terms. I was happy with the rate I got on the day and the transaction was processed speedily and efficiently.
Myles Birkett
Myles was excellent and patient in answering questions. This was the first time in doing this and the money was in my account in a couple of hours.
A great fast and professional service
Lauren was my helper and she guided me through the process fully and the money was in my overseas bank the next day.
Very Smooth
Many thanks to FC Exchange and particularly Neil Payton who made every thing seem easy. They kept me up to date and didn't use technical language to explain each step. Again many thanks.
Denise Rothenburg
Excellent service from FC Exchange
Thank you Mike Abbott from FC Exchange for such a professional service you provided. My money was transferred from Australia to the UK and then on to my Irish account in a speedy transfer and I bought my car and paid my new home deposit straight away. I can now look forward to settling in to a new life in Ireland. Your rate of exchange was the highest I found, giving me a great deal.
Above and beyond
Excellent service, I was selling a property in France and they did all the paper work with Notaire to save me the trouble. At all times treated me with respect, in spite of my senior years. I would certainly recommend them and will be using them again in the future, as they went the extra mile for me.
Quick and Easy
I wasn't 100% sure about transferring a sum of money over to Australia for travelling and working, however this company made it extra easy and quick. Speaking to Charlie from the beginning of the decision made everything so much easier and made me more confident. He talked me through each step and kept me updated as to where my money is each day and when the transfer will be complete. Very friendly and very helpful service. Will definitely be using this company again!
Transaction completed without any hitches.
Once we had established our joint account, all ran extremely smoothly. Once you have arranged your money transfer you can relax and leave it to be completed.
Excellent service
The currency exchange was concluded and in my foreign bank account within a few hours of my call. I have used other currency exchange companies in the past but these were much slower and did not provide as competitive a rate as FC Exchange. I will now use FC Exchange for all future exchanges.
Excellent rate and service
FC Exchange was recommended by a colleague that often use the service. I had to transfer money to my South African bank account and was therefore a bit sceptic about the process. After receiving the first email from Mr. Neil Poyton I knew I was in good hands. He also recommended the timeframe which I should consider transferring my money in order to get the best rate. Not even two days later the money was in my account (from my US account) which is 3-5 days quicker than what I usually have to wait.
Neil and the entire team could not have been more helpful and I thank them for this. Look forward to contacting them again in the future.
Transferred Funds to NZ - One glitch, but handled with integrity and speed
From my first enquiry I had personal service from one account manager and all communications were professional and efficient.
Although I was assured there would be no intermediary bank used and therefore no extra charges for my international transfer, Barclays (FC Exchange's bank) decided to use an intermediary bank without informing anyone and charged me extra fees. FC Exchange immediately remedied this and reimbursed the charges, giving me a genuine apology and comprehensive explanation.
So although there was a glitch on behalf of Barclays, FC Exchange dealt with it quickly and confidently, and I will be very happy to use their services again.
Excellent
We have found this company to be excellent.
They are very professional, easy to use and very effective, but most of all we feel very confident using them to transfer money.
The staff are friendly, very polite and and respond very quickly to emails and phone calls
Great Service!
It couldn't be any more straight forward with these guys Great Service!!
Excellent Service, great communication and explanation of the process.
For first time users of such a service, I found Lauren to be informative and reassuring. We were given good advice on the practicalities of moving USD funds to the UK. Quick to respond to queries by phone and e-mail. Would use again, if needed, but was a one off requirement. Would recommend without hesitation.
Excellent. Prompt. Accurate.
Transferring money from GB Pounds to Euro using FC Exchange has been a delight! The service is both efficient and rapid, whilst providing a far superior exchange rate than any of the high street banks. I have saved thousands on the purchase of my retirement property in Madeira.
Responsive accurate service
I have had no problems with the service provided and would recommend
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








