Some fresh ingredients ropey, but good customer service crediting £5 to account. Definitely felt like a treat rather than something I'd manage regularly - a lot of pans and instructions, and some shor... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Received everything (even down to salt, garlic, etc) to make some amazingly tasty Korean vegan options. Exceptional feast box, with stunning fresh veg and vast mixture of ingredients to prepare so... Voir plus
L'entreprise a répondu
Took a long time to decide whether to opt for Feastbox over other recipe boxes and I’m really glad we chose Feastbox! As an enthusiastic home cook, I wasn’t sure if the dishes would be good value comp... Voir plus
L'entreprise a répondu
The recipes are mostly really good,comes in nice packaging.However,sometimes they sent loose items,like tomatoes,chillis,bay leaves.its better if they are in a plastic bag,tomatoes gets crushed easi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de FeastBox
Écrit par l'entreprise
FeastBox connects us to the places we dream of visiting and the experiences we love to reminisce about. Impress yourself with recipes that embraces local ingredients and appreciates the culinary treasures of different places and traditions. No matter how exotic a dish might sound or how unfamiliar an ingredient may be, we make it incredibly easy to recreate with our recipe guides - you can make it taste as good as it should.
How does FeastBox work?
It’s so simple!
1. You choose your favourite tasty dishes from our always-changing selection, specifying how many people you’re cooking for and how many recipes you want. 2. Then sign up to a commitment-free subscription. *it only takes a single click to skip any of your upcoming boxes. You’re also free to pause or cancel your subscription at any time. 3. We’ll deliver your first order on your chosen date, containing all the pre-measured ingredients and spices needed to cook along with our recipe cards.
What happens next is up to you.
Coordonnées de contact
1 Coldbath Square, EC1R 5HL, London, Royaume-Uni
- +44 20 3950 3449
- contactus@feastbox.co.uk
- feastbox.co.uk
4,0
Bien
552 avis
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I would recommend!
My first box was awesome.
The food was really good quality and comes with printed recipes to help you cook your dishes.
Customer service is great and fast to reply.
I would definitely recommend Feast Box.
It would have been 5 stars if:
1. The recipe card included the amount of grams for each ingredient. Yes, everything comes portioned, but sometimes it's confusing whether you should use all of it at once or split it into two.
2. I found the steps not very clear at certain points. Plus, you shouldn't assume everyone knows what to do with all ingredients. I bumped into some ingredients and I didn't know how to work with them.
3. If you had separated the recipes into bags. You do separate spices into 2 bags, why not put the whole recipe ingredients into one bag and the other recipe into another?
4. If you had a video of someone making the recipe, following your exact steps, using your exact ingredients would have made my life easier. I didn't properly checked on your website or youtube if you have them, if you do, well done!
4 septembre 2021
Avis spontané
Réponse de FeastBox
Hi Alessandro,
Thank you for taking the time to leave such a detailed review. This is truly appreciated as customer insight and experience helps us constantly review and improve the service we provide to our customers. I have passed this on to the rest of the team.
We are so pleased that you are pleased with the quality of your recipes and the high quality level of customer service that you have received.
Best Wishes
The Feast Box Team
If I could give this zero stars If I…
If I could give this zero stars If I could
Order three different menu sets of food, came in one box ingredients all mixed up ,meat and fish not cold unusable. burst tub of yogurt leaking all over food squashed tomatoes and other veg damaged .No menus cards included have to be physic to use product . This company should not be allowed to operate. Put the lot in the bin as unusable complained and was offered £10 company admitted there was problems with distribution still took my £87 what a disgrace
2 septembre 2021
Avis spontané
Réponse de FeastBox
Hello Carol,
Thank you for taking the time to leave us your feedback.
Please be assured that we are taking your complaint seriously, and we have taken action. We apologise again for any miscommunication regarding your complaint.
I understand that we have since resolved this issue to your satisfaction, and we sincerely apologise again that your order did not meet the high standards that we strive to deliver to our customers.
Please do not hesitate to contact us if you have any further questions or concerns.
Kind regards,
The Feast Box Team
Hello,
Hello,
I am trying the lamb rogan and I am not getting the sizzle spices confused?
30 août 2021
Avis spontané
Réponse de FeastBox
Hello David,
Thank you for leaving us a 4-star review. We are delighted to see that you have enjoyed your feast box.
Our sincere apologies for the confusion with the recipe. It looks like you have received an older version of our recipe card. The crackle and sizzle spice blend has now been replaced with the fresh ingredients that make up this delicious spice mix:
Cumin Seeds
Cardamom Pods
Cinnamon Stick
I have now sent you an email with the correct recipe card.
We apologise again, and please do not hesitate to contact us if you have any further questions or concerns.
Kind regards,
John
I’ve fallen out of love with cooking a…
I’ve fallen out of love with cooking a bit and was looking for a way back in, but with some different recipes. I was initially a little intimidated, but was surprised how easy (and delicious!) it was.
28 août 2021
Avis spontané
Réponse de FeastBox
Hi Karyn
We are so pleased that we at Feast Box have helped you fall back in love with cooking again and you enjoyed the meals and found the selection of dishes to be delicious!
We hope that you continue to cook with us in the future!
Please if you need any help in the future please do not hesitate to contact us at any time.
Kind Regards
Lucy
Competition box
I received my competition box and love everything that came in the box. Already made the Kimchi rice whiwh was lush. Deffently order more boxes to expirence different flavours.
26 août 2021
Avis spontané
Réponse de FeastBox
Hi Kayleigh,
Your 5* review is much appreciated.
We are happy that you enjoyed your Feast Box, and it is great to hear that you would like to try our different recipes. However, if you have any questions or other feedback, please let us know and we will be happy to assist.
Best wishes.
Kind regards,
Katerina.
Recipes easy to follow & food delicious
The ordering process was easy and delivery came as expected and on time. The recipe was easy to follow and the food tasted delicious.
The only negative I had was that the yogurt container had broken and made a bit of a mess in the delivery box and I had to replace this item myself in order to make the food.
23 août 2021
Avis spontané
Réponse de FeastBox
Hi Tricia,
Thank you for your feedback.
We are so sorry to hear about the damaged yogurt container, and that you had to replace it yourself. If you have any images of this, please email them to hello@redrickshaw.com, and we can assist you further and find a resolution for you. Although, we are pleased that you found the recipes easy to follow and that you enjoyed the food.
We look forward to hearing from you.
Best wishes.
Kind regards,
The Red Rickshaw team.
First delivery never arrived
First delivery never arrived. Courier disposed of box. I hope this is not a common occurence. I cannot comment on the food !
20 août 2021
Avis spontané
Réponse de FeastBox
Hello Gerry,
Our sincere apologies for the delivery issue with your order.
Please be assured that this is not a common occurrence. Unfortunately, if one of your orders gets damaged in transit, our courier will automatically dispose of the order if it's not fit for delivery.
I cannot track your account details to check if you have been in touch with our customer service team. I am confident you have already done so; however, I would appreciate it if you can email us at contactus@feastbox.co.uk. I want to make sure that you have been in touch and we have refunded/compensated you accordingly.
Please do not hesitate to contact us if you have any further questions.
Kind regards,
Feast Box Team
I made the japchae from the recipes…
I made the japchae from the recipes supplied, it was really easy to follow, easy to make and tasted really nice and fresh
20 août 2021
Avis spontané
Réponse de FeastBox
Hi Fred,
Thank you for your feedback.
Customer's opinions and feedback are important to us so that we can strive to meet expectations and ideas. We are pleased to hear that the recipe was easy to follow and that the food was enjoyable.
Please do not hesitate to let us know if you have any questions or other feedback for us.
Best wishes.
kind regards,
The Red Rickshaw team.
Absolutely delicious
Absolutely delicious! I've tried a couple of other food box deliveries, but this is by far, the more superior one. Had chicken Amritsar. Restaurant quality. Keep up the good work
20 août 2021
Avis spontané
Réponse de FeastBox
Hi Belinda,
Thank you for your 5* review.
It is always good to hear that our customers are happy with their recipes, so this is great to hear. Also that the chicken Amritsar is your best choice by far at this time.
Please let us know if we can assist you with any queries you may have, or let us know if you have any other feedback.
Best wishes.
Kind regards,
Katerina.
Our meals this week
We had Chicken Katsu curry and Lomo Saltado this week. Both meals were absolutely fantastic. Delicious and never would have thought of cooking them before we had Feast boxes.
19 août 2021
Avis spontané
Réponse de FeastBox
Hi Elizabeth,
Thank you for your feedback and the 5* review.
We are always excited to hear that our customers really enjoy the meals delivered to them and that the recipes are easy to follow. We hope that we will hear from you again, however, please let us know if you require any assistance at any time.
Best wishes.
Kind regards,
The Red Rickshaw team.
Fresh and tasty
As I won my box I wasn't sure what I was really getting. So, it was a lovely surprise to get a box full of fresh produce, herbs spices, rice, flour and tofu, everything I need to make a Korean feast with easy to follow instructions. Extremely happy, thank you.
19 août 2021
Avis spontané
Réponse de FeastBox
Hi Caroline,
Thank you for the 5* review.
We are pleased that your Feastbox was enjoyable and easy to follow.
Please let us know if you require any assistance.
Best wishes.
Kind regards,
The Red Rickshaw team.
Vegan Korean Box
The Vegan Korean Box arrived on the day arranged. The veg was fresh and looked appetising. However, two ingredients were missing, so only 4 stars. I advised Feastbox about the missing ingredients and was told I would get a £5 credit on my account in restitution (this has yet to appear). Preparing and cooking 4 of the 5 dishes was easy and the results good. 1 dish, the pancakes did not turn out so well; the instructions are poor, ambiguous and need rewriting. Overall, 4/5 is a fair score. To get 5/5 Feastbox need to check the packing properly and review the pancake cooking instractions. I would buy again.
19 août 2021
Avis spontané
Réponse de FeastBox
Hi GA,
Thank you for your feedback.
We always strive to improve, so feedback like this is much appreciated. However, please send us an email at hello@redrickshaw.com, with your order number and postcode, and we will be able to assist you with the £5 credit issue. We do apologise that this has not beed added to your account as yet.
Please let us know if you require further assistance, and we will be happy to help.
Best wishes.
Kind regards,
Katerina.
Vegan Korean Box..... loved it!!
Received everything (even down to salt, garlic, etc) to make some amazingly tasty Korean vegan options.
Exceptional feast box, with stunning fresh veg and vast mixture of ingredients to prepare some amazing, tasty and satisfying food.
Ingredients listing, preparation notes and cooking guide well written and easy to follow.
Thumbs up from our house to the Korean Vegan option.
This was our first Feast Box but will definitely not be our last.
17 août 2021
Avis spontané
Réponse de FeastBox
Hi Joanne,
Thank you for such a wonderful review.
We are thrilled that you enjoyed your Vegan Korean Feast Box and look forward to you trying some of our other recipes!
Kind regards
Feast Box
Korean Feast Box
I won the feast box in an online competition so not really a targeted buy, but we really enjoyed the food. First time we'd had a box like this as normally would cook from scratch, but impressed with the quality and flavour of the dishes. Instructions seemed on first reading a little over involved but actually once following them it was all fairly self explanatory. Might be tempted to even buy one another one or would be good gift for a foodie student
16 août 2021
Avis spontané
Réponse de FeastBox
Hi Greg,
Thank you for the 5* review.
We are pleased that you enjoyed your prize and that you would think of purchasing in the future. we look forward to hearing from you.
Please let us know if there is anything else that we can assist you with.
Best wishes.
Kind regards,
The Red Rickshaw team.
So so tasty and fresh
It is the first time I have had a full vegan meal , I like many other always thought vegan /vegetarian meals were bland .
My box arrived all beautiful fresh ingredients,full instructions.
I must say the meal was fantastic,so many different tastes and textures.
Enough for 4 people ,and a little left over for another meal the next day .
Will be buying again and also buying as a gift .
Thank you
16 août 2021
Avis spontané
Réponse de FeastBox
Hi Anton,
Thank you for your kind review.
We are happy that you found our vegan meal tasty and that you are looking to place further orders with us.
Please do not hesitate to contact us if you have any questions or if you need assistance.
Best wishes.
Kind regards,
The Red Rickshaw team.
Vegan Korean feast box
I received a vegan Korean feast box on the Friday and cooked and shared it with friends on the Saturday. My recommendation is to carefully read through the instructions and prepare the ingredients for each dish. I needed more time than the suggested timing, so if you are like me being a little slower chopping, prepare earlier. Once the dishes were cooked, they did resemble the photos and there was plenty to share. I would try another Feast Box from their range for a dinner party in the future
16 août 2021
Avis spontané
Réponse de FeastBox
Hi David,
Thank you for the 5* feedback.
It is great to hear that you enjoyed the recipes, and we thank you for the advice for others in regards to the timing and preparation. Please let us know if you require further assistance.
Best wishes.
Kind regards,
The Red Rickshaw team.
Fantastic box,
Fantastic box,
I discover new flavours, new ways of cooking. thx
16 août 2021
Avis spontané
Réponse de FeastBox
Hi Catherine,
Thank you for the 5*feedback.
We are happy that you have discovered a new flavour and a new way of cooking. We have many different recipes that will be available, and we think that you would love them also.
Please let us know if you require further assistance.
Best wishes.
Kind regards,
The Red Rickshaw team.
Thank u a nice surprise
15 août 2021
Avis spontané
Réponse de FeastBox
Hi Dawn,
Thank you for the 5* review.
It is lovely to have a surprise, and we are pleased that we have achieved this for you. Please let us know if you require further assistance.
Best wishes.
Kindest regards,
The Red Rickshaw team.
Perfect food box.
Glad to received it. Everything's perfect and very detailed with the information.
15 août 2021
Avis spontané
Réponse de FeastBox
Hi Rebecca,
Your review is much appreciated.
We are, pleased that you were happy with the Feastbox and that you found the information detailed to your liking.
Please let us know if you require further assistance.
Best wishes.
Kind regards,
The Red Rickshaw team.
Great food, nice variety!
Great food, nice variety in the Vegan Korean Box, unexpected flavours. Only downside, the box delivered slightly damaged with recipe and books soaked.
Thank you for a truly Korean experience!
15 août 2021
Avis spontané
Réponse de FeastBox
Hi Joanna,
thank you for the 4* review.
We are happy that the overall experience with the food was great, but we were sad to hear of the damaged recipe and books. Please make us aware of this if you place further orders, as we will respond to this appropriately and have the matter resolved.
Best wishes.
Kind regards,
The Red Rickshaw team.
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