Some fresh ingredients ropey, but good customer service crediting £5 to account. Definitely felt like a treat rather than something I'd manage regularly - a lot of pans and instructions, and some shor... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Received everything (even down to salt, garlic, etc) to make some amazingly tasty Korean vegan options. Exceptional feast box, with stunning fresh veg and vast mixture of ingredients to prepare so... Voir plus
L'entreprise a répondu
Took a long time to decide whether to opt for Feastbox over other recipe boxes and I’m really glad we chose Feastbox! As an enthusiastic home cook, I wasn’t sure if the dishes would be good value comp... Voir plus
L'entreprise a répondu
The recipes are mostly really good,comes in nice packaging.However,sometimes they sent loose items,like tomatoes,chillis,bay leaves.its better if they are in a plastic bag,tomatoes gets crushed easi... Voir plus
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À propos de l'entreprise
À propos de FeastBox
Écrit par l'entreprise
FeastBox connects us to the places we dream of visiting and the experiences we love to reminisce about. Impress yourself with recipes that embraces local ingredients and appreciates the culinary treasures of different places and traditions. No matter how exotic a dish might sound or how unfamiliar an ingredient may be, we make it incredibly easy to recreate with our recipe guides - you can make it taste as good as it should.
How does FeastBox work?
It’s so simple!
1. You choose your favourite tasty dishes from our always-changing selection, specifying how many people you’re cooking for and how many recipes you want. 2. Then sign up to a commitment-free subscription. *it only takes a single click to skip any of your upcoming boxes. You’re also free to pause or cancel your subscription at any time. 3. We’ll deliver your first order on your chosen date, containing all the pre-measured ingredients and spices needed to cook along with our recipe cards.
What happens next is up to you.
Coordonnées de contact
1 Coldbath Square, EC1R 5HL, London, Royaume-Uni
- +44 20 3950 3449
- contactus@feastbox.co.uk
- feastbox.co.uk
4,0
Bien
552 avis
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Great quality
Great quality ingredients, with clear, easy instructions. My Asian cooking is normally limited to a couple of dishes so it was a fantastic way of trying different recipes and flavours from the Region without the need to buy loads of different ingredients that then sit in the cupboard for months!
5 juillet 2021
Avis spontané
Réponse de FeastBox
Hi Leona, thank you for the 5-star feedback. Customer experience and insight are so important to us as we continually strive to improve our service. If you ever have any further feedback or questions, please do not hesitate to get in touch with us. Best Wishes.
Really enjoyed my firecracker chicken
Really enjoyed my firecracker chicken. The recipe was easy to follow and the ingredients were all delivered fresh. A great way to spend Friday evening, cooking something new and enjoying good food.
5 juillet 2021
Avis spontané
Réponse de FeastBox
Hi Ian, thank you for the 4-star feedback. Customer experience and insight are so important to us as we continually strive to improve our service. If you ever have any further feedback or questions, please do not hesitate to get in touch with us. Best Wishes.
Wonderful selection and very easy to…
Wonderful selection and very easy to follow the instructions
3 juillet 2021
Avis spontané
Réponse de FeastBox
Hi Patricia, thank you for the 5-star feedback. Customer experience and insight are so important to us as we continually strive to improve our service. If you ever have any further feedback or questions, please do not hesitate to get in touch with us. Best Wishes.
I have had some great meals cooked with…
I have had some great meals cooked with these boxes. They often have unusual ingredients not easy to find. The flavours are surprisingly good. Quality of the food is high my only challenge is often we are missing some Ingredients. That doesn't detract from the quality of the overall offer
30 juin 2021
Avis spontané
Réponse de FeastBox
Hi Katrina, thank you for the 5-star feedback. Customer experience and insight are so important to us as we continually strive to improve our service. If you ever have any further feedback or questions, please do not hesitate to get in touch with us. Best Wishes.
Réponse de FeastBox
Hi John,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Kind regards,
Feast Box
Great eating experience
Great eating experience, love the choice and simplicity of the meals because they provide you with everything
28 juin 2021
Avis spontané
Réponse de FeastBox
Hi Kate,
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Please let us know what we can do for you in the future.
Kind regards,
Feast Box
Expensive but worth it
The food is great the recipe leaflets come with nutritional information and also give you detailed steps which help you recreate a brilliant, non basic dish. This is not for people who don’t enjoy cooking and just want to throw things together in a hurry. This box takes a process but is ultimately really rewarding.
I took off one star because of how pricey some of the boxes can get £60/2 but we still find it worthy anyway.
27 juin 2021
Avis spontané
Réponse de FeastBox
Hi Cece,
Cece Desai, thank you so much for taking the time to leave this excellent review. We really appreciate your business.
Please let us know what we can do for you in the future.
Kind Regards,
Feast box Team
Very disappointed
I decided to ditch hello fresh after they frequently sent low quality products, the boxes often had items missing, usually the main ingredient so I decided to try feast box.
I was very excited as they do a completely different menu to most other places and it’s nice to try different cuisines.
At first it was going well, apart from little niggles like the reward system not working, and the free items you had been offered couldn’t be added to your menu.
Last week I received a box with several substitutions and a very sad looking spring onion, they also left out my bottle of wine I had ordered, never mind, forgive and forget, we are not all perfect.
However this week my box didn’t arrive at all, although I was in all day, the courier decided he couldn’t deliver it despite having the door code and instructions to the flat, despite the fact he had delivered to my flat several times before!
We will have nothing for dinner now as we were relying on our box for tonight.
My 44yr old wife died recently unexpectedly, and we really do not need any extra hassle thank you.
UPDATE
The box was delivered the next day (Saturday) BUT the ice pack had obviously melted, but it was actually warm in the bag, both the fish and prawns I ordered both smelt very strong, I don’t want food poisoning thank you.
25 juin 2021
Avis spontané
Réponse de FeastBox
Hi Mathew,
Thank you for leaving a review.
We are truly sorry for the inconvenience you have experienced with us. This is not the high standards that we strive for.
I completely understand that your recent experience was frustrating and I want to apologise on behalf of myself and the whole team. I hope you feel satisfied with how we've resolved the situation.
We can see that we have since resolved the issues you mentioned. If for any reason this is not the case, please do email us contactus@feastbox.co.uk. Thank you again for your patience and understanding.
Please do let us know if you would like to discuss anything further.
Kind regards,
The Feast Box Team
Better than a take away
I chose the black pepper beef, Vietnamese fish soup and Mauritian chicken wings. All recipes were tasty and looked like the pictures. Instructions were good and I completed in the time suggested. Better than ordering a take away.
21 juin 2021
Avis spontané
Réponse de FeastBox
Hi Karen, thank you for the 5-star feedback. Customer experience and insight are so important to us as we continually strive to improve our service. If you ever have any further feedback or questions, please do not hesitate to get in touch with us. Best Wishes.
Tasty recipes with new ingredients I…
Tasty recipes with new ingredients I wouldn’t know what to do with. Easy to put together, all pre measured and good portions
21 juin 2021
Avis spontané
Réponse de FeastBox
Hi Lorna, thank you for the 5-star feedback. Customer experience and insight are so important to us as we continually strive to improve our service. If you ever have any further feedback or questions, please do not hesitate to get in touch with us. Best Wishes.
Proper cooking made easy
Proper cooking made easy! I loved my Feast Box and will definitely continue using them every few weeks.
21 juin 2021
Avis spontané
Réponse de FeastBox
Hi Marion, thank you for the 5-star feedback. Customer experience and insight are so important to us as we continually strive to improve our service. If you ever have any further feedback or questions, please do not hesitate to get in touch with us. Best Wishes.
Keep up the unique vegan options
19 juin 2021
Avis spontané
Réponse de FeastBox
Hi Michelle, thank you for the 5-star feedback. Customer experience and insight are so important to us as we continually strive to improve our service. If you ever have any further feedback or questions, please do not hesitate to get in touch with us. Best Wishes.
Not the other one, this one
There is another recipe kit company that frequently lays claim to being the best. I beg to differ.
In my experience, Feast Box provide the best quality food and the most generous quantities. All the meals appear to be to be very healthy, much more so than a regular "balanced diet".
Imo, well worth trying
19 juin 2021
Avis spontané
Réponse de FeastBox
Hi Michael, thank you for the 5-star feedback. Customer experience and insight are so important to us as we continually strive to improve our service. If you ever have any further feedback or questions, please do not hesitate to get in touch with us. Best Wishes.
Amazing recipes that are easy to follow…
Amazing recipes that are easy to follow whilst teaching you new techniques. The recipes are delicious and ingredients are of the highest standard
18 juin 2021
Avis spontané
Réponse de FeastBox
Hi Liam, thank you for the 5-star feedback. Customer experience and insight are so important to us as we continually strive to improve our service. If you ever have any further feedback or questions, please do not hesitate to get in touch with us. Best Wishes.
Received Rotted Pork and Chicken
Received rotted pork and chicken. Arrived in a warm box , the ice pack was thawed out and all food was inedible.
The pork and chicken were so rotten it filled the house with a terrible stench.
No one called me, just automated emails at first followed by some human ones that were justifying what happened.
They offered me a £31 refund (which is no compensation really seeing as we had to go out and buy more food ) - and a small discount voucher to use them next time .
I can’t even face eating chicken or pork now , awful experience.
15 juin 2021
Avis spontané
Réponse de FeastBox
Hello there,
Thank you for taking the time to leave us your valuable feedback. Our sincere apologies again for the condition of your Feast box delivered.
I personally did communicate with you throughout resolving this issue. The only time we use automated responses is on social media, outside of our customer service hours. Apologies for any confusion.
Our cooling system is designed to keep your feast box fresh for 48 hours. It may be that your parcel was slightly damaged in transit causing the cooling system to fail us. We sincerely apologise again for the inconvenience.
Please be assured that I have escalated this for urgent review. It has been particularly hot the last few days, but this should still not have happened.
We offered you £60.00 of Feast box credit, or a refund + partial credit for the inconvenience. I'm sorry if this wasn't made clear initially.
Please do always use your own judgement (as you have rightly done with this order) and refuse to accept the parcel if you are in any way unhappy with it. We will always take action to resolve things promptly and to make sure that these issues do not occur in future orders.
I am pleased that we have since resolved things. If you ever wish to discuss anything further, please do email us again and we will do everything we can to help.
We do apologise again and please do not hesitate to get in touch with us if you have any further questions or feedback.
Kind regards,
John - Feast Box Team
Delicious recipes
Delicious recipes with easy to follow instructions and good timings. Really like trying something different and the selection of recipes are great. I had a problem with a promo not being applied to my account, but the customer support team handled it swiftly.
15 juin 2021
Avis spontané
Réponse de FeastBox
Dear Lorna
Thank you so much for your feedback and for sharing the word about Feast Box.
We are so pleased that you enjoyed all of your meals and found them easy to follow.
I am glad that the issue was resolved right away!
So thank you once again and we hope you continue to cook with us in the future!
Kind Regards
The Feast Box Team
Really tasty and easy to follow recipes
14 juin 2021
Avis spontané
Réponse de FeastBox
Hi Claire, This is an amazing review! We are glad you are happy with the meals and that the recipe is easy to follow, this is very important for us!
Good value good recipes healthy eating…
Good value good recipes healthy eating wide choices
12 juin 2021
Avis spontané
Réponse de FeastBox
Hi Dorothy,
Thank you for you 5 Star Review!
We are so pleased to hear that you enjoy the variety of recipes on offer.
All the Best,
The Feast Box Team
Posh food at home.
We enjoy having a couple of meals from feast box. I like that the meals aren’t ones that you usually see. Everything comes packed well and organised and there is no waste. Don’t think there has been a meal we didn’t enjoy.
Instructions are mostly easy to follow and my husband who doesn’t like cooking actually doesn’t mind doing these!
12 juin 2021
Avis spontané
Réponse de FeastBox
Hi XEP,
Thank you for the fantastic review!
We are so happy to hear you are enjoying our carefully selected recipes!
All the Best,
The Feast Box Team
Great food.
We ordered two meals for two people - a fish dish and a tofu dish. Everything arrived as ordered. Food was great and the cooking instructions were clear and easy to follow. Excellent quality and great tasting food.
11 juin 2021
Avis spontané
Réponse de FeastBox
Hi BR, Thank you for your amazing feedback. We are glad to hear that you have enjoyed your meals, this is extremely important for us!
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