FEC Renewables Avis 

40
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Really great service from quote through to delivery and post installation questions. Strongly recommend this company. Good all round value service provider.

Noté 5 sur 5 étoiles

FEC installed solar and battery to our house in September 2023 and we were so impressed with their professionalism and workmanship we got them back in January 2024 to install a heat pump too.... Voir plus

Noté 5 sur 5 étoiles

I was a bit reluctant to go with FEC for this work initially as there weren't many reviews and I thought the price may be a bit too good to be true. Very glad we did, the work was completed exactly... Voir plus

Noté 5 sur 5 étoiles

Had a solar and battery system installed. Quite a complex job for a variety of reasons but got excellent advice and support through the quotation process. Decided to go with FEC and the project went r... Voir plus

À propos de l'entreprise

  1. Société d'énergie solaire
  2. aussi dans
  3. Entrepreneur en énergie solaire
  4. Fournisseur d'équipements d'énergie solaire
  5. Service d'installation électrique

Écrit par l'entreprise

At FEC Renewables, we boast over two decades of expertise in the renewable energy market, specialising in Solar + Battery, Air Source, and EV Ports. Our passion lies in assisting customers in saving money through the adoption of renewable energy sources. We firmly believe that by prioritising our customers' needs, our business will organically flourish. Our commitment is reflected in our reliance on customer recommendations, and we always strive to have their best interests at the core of our operations.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

40 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,6

Tous les avis

(40)

4 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Solar & Battery Installation

We have been very happy from the service provided by FEC Renewables. Oliver has gone above and beyond to ensure the system was adequate for our needs and has been at the end of the phone if we had any questions. His team which installed the system was very polite & professional and did an exceptional job given the tasks of the number of Velux windows on the roof.

I would highly recommend FEC renewables if you are looking for a solar powered installation and although we are only weeks into the change over we are already noticing a significant decrease in our bills.

2 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Fast, Efficient and Effective.

From receiving my Solar Energy Proposal from FEC Renewables to install has taken under 2 weeks. Exceptionally fast and efficient company. Communication from the team is great, really appreciated Oliver (Company Director) reaching out personally. I had plenty of questions on day of install and team were receptive and answered any questions I had.

Bird proofing not within the teams vans on install day, however this wasn’t an issue - the install team went straight out to get some to ensure a timely fit on the same day.

I would highly recommend FEC Renewables.

15 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

solar panels and battery installations

I am delighted to leave a review of my recent experience of having solar panels installed by fec renewables. i started this project mistakenly thinking the best approach would be to have the job undertaken by one of the large energy suppliers. i chose two. One was very expensive and the second i lost faith in after three months of trying to arrange survey and installation dates. so i tried Fec renewables. to my amazement the the survey and installation date was sorted by one of their representatives in less than a one hour visit. The price was very competitive also. From that point on going ahead with the project I was kept informed at every point. The Guys doing the installation were very well trained, on time and answered every question i had going forward. the installation took a single day and within 24h (even though it was a bank holiday weekend) I had a fully working system and importantly for me free electricity Finally they have been extremely helpful since installation in ensuring I get the most out my system

28 mars 2024
Avis spontané
Noté 4 sur 5 étoiles

Keep it up

What an incredible journey it has been with FEC! Despite facing challenges along the way, they've truly shown their commitment to making things right again. As a customer, I understand the importance of receiving answers promptly, and although I sometimes felt impatient, Oliver and Harriet's dedication to addressing my concerns during both early and late hours reassured me that my needs were being met.

At the forefront of the team, Josh has exemplified professionalism, respect, and a sincere desire to resolve issues, even when they were beyond his control. Despite encountering a few bumps in the road, the swift response of having an engineer on site within 48 hours of an issue arising demonstrates FEC's dedication to their customers. A heartfelt thank you to the entire team for their unwavering commitment to customer satisfaction, long may it continue.

8 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Givenergy Ecosystem installation

From initial enquiry to final commissioning, Oliver and his work colleagues have been informative, accommodating, professional, friendly and reliable. Everything has been organised, installed and commissioned in an efficient, professional manor from scaffolding, Electrical installation of the Givenergy ecosystem consisting of EV charger, hybrid inverter, battery storage solution and the Trina PV panels. I'm very impressed with the information provided within the proposal, my questions answered throughout the process and the value for money installation especially with the quality of products installed!

Thank you Oliver and the team at FEC Renewables.

6 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Had an air source heating system fitted…

Had an air source heating system fitted in Jan 2024.
From start to finish, all has run smoothly and efficiently. Installers turned up on the day they said and left the house tidy when they left each day. I`ve gone from living in a fridge to a lovely warm home. After service and communication after the install has been first class.
Would highly recommend.

15 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service

Fec Renewables came and fitted my solar system I had a 3.6kw inverter and 5.2kw battery installed. The lads that came and fitted it all were very professional kept good communication with how everything was going and couldn’t fault them on anything they did. I would highly recommend Fec Renewables to anyone who is looking into solar.

30 janvier 2024
Avis spontané
Noté 3 sur 5 étoiles

Initial contact and installation was…

Initial contact and installation was fine, however follow support had been sporadic and now I cannot get any contact from either two contacts that I have from FEC in helping for admin completion or the boxing being completed on the battery.

Quite a shame as we are looking at further panels being fitted next year but have to now go elsewhere.

13 novembre 2023
Avis spontané
Logo de FEC Renewables

Réponse de FEC Renewables

Dear Chris

Thank you for sharing your feedback with us. We sincerely apologise for any inconvenience you've experienced with our follow-up support. It is disheartening to hear that you are facing challenges in getting in touch with our support team for assistance with admin completion and battery boxing.

We take your concerns seriously, and we would like to investigate this matter promptly to ensure a resolution. Could you please provide us with your contact details to address the issue more efficiently?

Rest assured, we value your business and are committed to providing a positive experience. We understand the importance of reliable customer support, especially as you consider additional panel installations next year. Your satisfaction is our priority, and we want to regain your trust.

Once we have the necessary information, we will expedite the resolution process and ensure that you receive the support you need. We appreciate your understanding and patience in this matter.

Thank you for bringing this to our attention, and we look forward to rectifying the situation promptly.

Best regards,
Harriet
Customer Support Team

Noté 1 sur 5 étoiles

AVOID AT ALL COSTS!!!!

AVOID AT ALL COSTS!!!!
I wished I’d not gone with the cheapest quote and done more research on the installation this company offers.
I’ve given up and got a reputable company in the rectify my installation so it complies with MCS standards and fixed their cut corner approach to save money.

28 janvier 2023
Avis spontané
Logo de FEC Renewables

Réponse de FEC Renewables

Good afternoon,

We appreciate your feedback on Trustpilot. Upon reviewing your review, we noticed an error in the provided phone number. To assist you effectively, could you please share your complete details, including your name, address, and the correct phone number? Resolving any concerns you may have is important to us, and we are committed to addressing the issue promptly. Kindly provide this information within the next 3 days. Otherwise, we may need to take down your review.

Thank you for your cooperation.

Best regards,
Customer Care

Noté 5 sur 5 étoiles

Excellent from start to finish

Excellent from start to finish. Great price, answered all my questions and the installation was brilliant.
Well happy and system does exactly what it should.
Thank you.

14 octobre 2023
Avis spontané
Logo de FEC Renewables

Réponse de FEC Renewables

Fantastic to hear! We're thrilled that you had such a positive experience with our service—from start to finish. It's always a pleasure to know that our efforts to provide excellent customer service, address inquiries, and ensure a smooth installation have resulted in your satisfaction. We're delighted that the system is meeting your expectations. Thank you for choosing us, and we appreciate your kind words! If you ever have more questions or need further assistance, feel free to reach out.

Noté 5 sur 5 étoiles

Having waited almost a year

Having waited almost a year, to no avail , for E.on to fulfill the order I gave them for a Solar PV System in July 2022, I decided to try a different supplier. Having done a fair bit of research I contacted FEC Renewables of Doncaster. It was like a breath of fresh air! From the first phone call to installation took three weeks. Their attention to detail was brilliant. Their prices very reasonable, and their engineers exceptional. I cannot recommend them highly enough and suggest that anyone thinking of Solar, give these guys a call! You won’t be disappointed.

27 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Just wanted to say a big thankyou to…

Just wanted to say a big thankyou to Oliver and the team at FEC, with in a couple of days of first my contact I had my survey carried out by Spencer who was very knowledgeable and respectful to my needs and my time I needed to decide, he was also able to get my system installed with in 2 weeks of my decision being made which was brilliant.👍

30 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Very happy with the service

Very happy with the service. From our first contact with Callum, all the way through to our install went very smoothly.
Also competitive pricing was a big plus point.
Many Thanks

13 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Fantastic company!!

Fantastic company! had my install done 6 months ago and I couldn’t be happier!

No pushy in house sales tactics to put pressure on like I received from majority of other solar company’s.

Very Efficient with installation and speed of fitting with friendly staff who have given me Fantastic customer service. Couldn’t say a bad thing about this company 👍

11 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

On behalf of My Nan

On behalf of My Nan! I would like to thank Oliver and his team for everything. Bills are now more thank manageable. Very good price and helped me with my payments application. Thank you I will recommend.

23 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

AMAZING SOLAR COMPANY

From start to finish they have been amazing, came out measured the roof told us we would get 10 on and they wasn't wrong we ended up getting 12 panels bird proofing and a 5.2kwh battery, very good after care rang up and made sure everything was okay, would highly reconmend

15 mai 2023
Avis spontané

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