Fellowes-shredder.com Avis 

Even 1 star is too good for them.
I will NEVER buy any of there products again.
I spent £420.00p on a shredder with a supposed £60.00p cash back.
I filled out all the required details, copy of invoice, etc and was then faced with even more requests for information along with a time imposed dead-line.
The time I wasted cost me more than the cost of the shredder in the first place.
I never got my £60.00p cash-back.
Don't bother to ring them because they never answer the phone.
They are an absolute disgrace.

Had the shredder for less than 3 months shredding approx 30 sheets a month. One of the shredding rollers stopped rotating. Contacted Fellows regarding warranty whom required a full maintenance plan (for a home shredder) and proven maintenance before even considering any action.

No response from after-sales to written complaint.
Would not have purchased shredder (Power C15) and bought from another brand if I'd known how poor they were with customer engagement.
WIll never buy Fellows again.

Absolute rubbish!
I bought this about a year ago and have had nothing but trouble. You can't feed the paper in straight down. You have to go in at a sharp angle on the right hand side for the paper to catch. It jams up at the drop of a hat and other times the rollers fail to stop spinning!
Customer service has been non existent. Do not purchase!

Zero customer support.

Zero customer support.
The shredder has an issue so I contacted Fellowes support for advice. They didn't even bother to reply.

Within months of purchasing a Fellowes shredder, the Bin or Basket cracked from the bottom up on 1 side. In addition, the shredder jams up after individually shredding approximately 10 sheets of paper. I contacted Fellowes but regrettably did not retain the receipt so they denied my request for a replacement Basket; adding that they do not stock parts for this model. I had offered to pay a portion of the replacement cost. I will never again buy a Fellowes product.

Poor.
There is an issue with the shredder but 'customer 'service' haven't even bothered to reply.

Never buy this productive just made that mistake you get it home and read the instructions and low and behold you need to oil it after each bucket ful( Used to have a car like that in the 70s) Then i look for the oil none so one shred and i need to go back out to get the oil there so tight they could not of put a smaal tube in to at least get you started. Furious not the word

We've had three Fellows paper shredders .
However trying each time to get it back moving to shredding normal paper we've found it takes far too long.
Then it just wouldn't work.
We returned the first one back then paid for another more expensive one .
Second one we also had a problem with, two sheets of normal paper not shredding.
So we bought third one same problems only this time it shut down after 2 days and still wouldn't work.
We had friends whom had similar problems with the same shredder saying they certainly wouldn't bother with the company again.
It's cost us dearly and we still haven't been able to use this product .
Not Happy

I followed the instructions implicitly, waiting the required 2 - 3 secs per shredding instructions, but the shredder overheated. I purchased the oiled sheets, so I could use those as instructed as well. Tried more shredding after 40 mins, very carefully, but it did the same. Going to return it to Argos

After acknowledging we have been using our little Fellows shredder for at least 15 years, I though I'd google the manufacturer to still see if they were still in existence. From my search, obviously I've stumbled upon these reviews. Being a little dumfounded by 1. how this little machine has managed to cope with shredding paperwork throughout all these years without fault, and 2. the 1 star reviews, I felt compelled to type... Our little Fellow S8-80 has and continues to surprise me with its longevity and durability. I / we have shredded documents that at times have also included paperclips. This is a remarkable little machine that I would recommend to anyone.

This is the worst paper shredder ever!!!!! it is not working due cooling down more than it is running. Fellowes are impossible to contact. I want my money back as the shredder is not fit for purpose

Very disappointed with the Powershed M-8C shredder. Tried to register it on line, but it would not let me.
Supposed to shred 8 papers at a time. Only put in 3or 4 each time, but after a few minutes the shredder was jammed and clogged solid with the shreds. We managed to clear it eventually but even after just putting in 1 piece of paper each time it still got jammed and clogged.
Total waste of money I ended up using a guillotine.

If I could give this brand/company a 0 star I would but it would not allow me. The worst shredder to exist. It is falsely advertised as the “world’s toughest shredder”. It is a complete waste of money as the shredder keeps getting stuck when shredding one paper and I have to keep taking the paper out. It makes a loud sound and the fellowes oil does not help at all. Contacted customer service for assistance. They denied to repair or replace the product or provide any advice or assistance. Rude and dismissive people. Also. They breached confidentiality and sent my contact details to the wrong people. Do not buy a shredder from fellowes! Complete waste and false advertisement.

Just brought a new shredder after reading glowing reviews online ...I should have tried here first . It worked for about a week and now wont shred. Dont buy one . Its a big beast which will just go onto landfill . Have not tried to get a refund yet but will post results of that.

I bought the most expensive shredder that I've ever owned from Fellowes, it is a Fellows 12C and is suppose to shred upto 12 pages - it can't even shred 1 x page! I'm constantly trying to dig out the paper that just builds up in the shredding blades!! Do not buy, it's such a hassle, total waste of time and money.

I really would not recommend Fellowes shredders. I have had nothing but trouble with mine. Each time I have shredded a few pages, it gets jammed and I've needed to spend hours (literally) trying to get paper bits out of the machine. I even purchased their own brand of oil in order to prevent this problem to no avail. They won't replace it as it is out of the 1 year warranty and did not offer to repair or have a look at it.

Useless. Fellowes 60Cs - incapable of shredding postage labels which is all I want / need to shred. Complained and was told by the company it is only for shredding paper, not labels. 'That is what the advertising says'. Strange, I thought labels were paper. Refused to allow me to return it as faulty. Can't return it to supplier under distance selling regulations as I had to use it to prove it is completely useless. Suggest you think twice before buying one of their products and make sure you know EXACTLY what you are likely to want to shred over the life of the shredder.

Cash back offer is a con. Ordered a shredder from Argos for home delivery, even provided Fellowes with the serial number but somehow the argos emails are not sufficient as proof of purchase. If I didn’t keep the shredder, then how do I know the serial number?
My mum is ill with cancer and now I have to chase Argos for an invoice!! Appalling experience. I provided the serial number - how much proof do you need! I don’t have the time or energy to care for a cancer patient and chase Argos for an invoice when all proof of payment and delivery confirmation emails were forwarded. Any excuse not to pay out.

Great service from Tara F at Fellowes following my warranty claim for a defective shredder - following sending off details of my purchase and receipt it was replaced without quibble or fuss in 3 days. Highly recommend this company as a great business to deal with