FH Group International, Inc. Avis 

266
•
TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The seat covers purchased for our 2020 Toyota Sienna were easy to install and fit perfectly. We had several people comment that they thought that the covers were the original factory seats. The colo... Voir plus

Noté 5 sur 5 étoiles

Informed fast delivery! But the real amazing thing was the qua;lity of this product compared to others. Install directions were just as bad as others but I used a few 4" smooth dowels to hold the bl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Seat covers are just like described perfect fit easy to install and comfortable. Bought 2 sets for our explorers fit perfect. Great customer service and communication great and fast packaging and ship... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I would give zero stars if I could. I received a rear seat cover with several pieces, and no installation instructions. The website also doesn’t have a video for my specific vehicle model, and no one... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'accessoires automobiles

À propos de FH Group International, Inc.

Écrit par l'entreprise

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Our mission is to exceed your expectations by providing a large selection of outstanding car accessories at affordable prices. We are constantly striving to provide our customers with the most efficient and friendly communications, smooth transactions, and speedy deliveries.

At FH Group International, Inc., we offer a variety of car accessories such as high quality seat covers and car covers for most makes and models on the market, protective floor mats, genuine leather steering wheel covers, and much, much more.

Every one of our products is meticulously designed and produced by our experienced team to meet your specific product needs and budget level. We carefully pick out and test all of our high-quality, innovative materials before manufacturing.

We also accept customized orders, original equipment manufacturer (OEM) orders, and wholesale orders. If you have any requests, don't hesitate to contact us! We are eager to do everything we can to assist you with your order.

Ultimately, your satisfaction is our utmost goal; every product and service we offer at FH Group is designed to make your life easier and more enjoyable. Our friendly customer service representatives are always available to answer your questions, listen to your comments, and address your concerns.

Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

266 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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3,8

Tous les avis

(266)

35 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I never received my purchase of a car…

I never received my purchase of a car cover. I feel scammed.

18 décembre 2023
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for reaching out to us. We're very sorry to hear you had this issue. I've checked your order and it was shipped. USPS is stating on the tracking that it was an insufficient address. The last scan from USPS is in Decemeber and it hasn't arrived back to us, so we were unaware! But we can definitely find out what happened here. We will contact you directly to help sort this out.

Noté 5 sur 5 étoiles

Excellent

Item was exactly as described and shipped out fast. The steering wheel cover perfectly fits and was exactly what I was looking for.

9 janvier 2024
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback! We're happy to hear you are satisfied with your order!

Noté 5 sur 5 étoiles

2022 Rav4 car seats

Item as described and high quality. Very fast shipping

14 décembre 2023
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback! We're glad to hear you were happy with your order.

Noté 5 sur 5 étoiles

Simple ordering process

Simple ordering process, quick delivery and great product

4 janvier 2024
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback! We're happy you were satisfied with your product. Feel free to reach out to us for any of your vehicle needs!

Noté 5 sur 5 étoiles

Shipping was fast and the price was…

Shipping was fast and the price was right but the product really stood out as top quality. Fitment was great and the installation was easy.

3 janvier 2024
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback! We're happy you are satisfied with your purchase.

Noté 4 sur 5 étoiles

Very nice seat covers for my 2024 Chevy…

Very nice seat covers for my 2024 Chevy Equinox. Not that hard to install, just be patient. Headrest covers were super tight and took 4 hands to stretch them on. Black color and material feels nice.

12 décembre 2023
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback. We're happy to hear you're satisfied with your covers!

Noté 4 sur 5 étoiles

I would give the company a 5-star for service, 4-star for product, 3-star for missing piece

I would give the company a 5-star for their service...their instructional videos, their email communications, their timelines in sending me what I needed. The 4-star is based on a couple of things...1) The seat covers that were purchased for me are specifically made for trucks with a split bench seat in the back. However, they only give you the required mesh cloth attachment for either the bench or back, but not both. You have to order the additional piece which cost $15.02, plus the extra time and effort to locate the item on their website (not easy to find). They should just include it with the original product and charge an extra buck or two to cover the cost. And 2) They have quite an extensive offering of products on their web site. If I hadn't kept the original packaging I wouldn't have been able to easily identify the product purchased, and thus identify the correct extra part required. And as mentioned, the extra part was not easy to identify, though I'm sure that many people have to order it. Bottom line...the website needs to be easier to navigate.

1 janvier 2024
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Réponse de FH Group International, Inc.

Thank you for taking the time to provide this feedback. It's very helpful to us to hear from customers and understand their needs so we can continue to improve! I will definitely pass this information along to our team to consider with the mesh cloth. Also, to make it easier to find on our website. If you have any questions or need any further assistance, please do not hesitate to reach out to us!

Noté 5 sur 5 étoiles

Good quality

2 janvier 2024
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thanks for the feedback! We're happy to hear you are pleased with your product.

Noté 5 sur 5 étoiles

2017 Ram

They are really good in my 2017 Ram they fit nicely it only took 5 minutes on each side I am thinking about getting the back seat covers for my truck even my coworkers like them they couldn't believed how nice they are

26 décembre 2023
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback! We're glad to hear you're pleased with your covers. Feel free to share our website with your co-workers as we'd love to help them style their vehicles too! If you'd like to share any photos, you can send them to info@fhgroupauto.com or tag us on Instagram @fhgroupauto

Noté 2 sur 5 étoiles

Way to big

I asked for seat covers that would fit a 2013 Chevy sonic- these do not. There is no arm rest slit for the driver seat and they are way to big for the back seat- 100% disappointment. The reason for 2 stars is they were delivered on time and the design I ordered.

4 décembre 2023
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback. We're sorry to hear that your covers didn't fit as you'd hoped. The covers are universally designed so the fit may vary depending on your vehicle. It is true that there is no slit for the armrests. You would need to remove the armrests and then cut a small slit to reinsert them. The set you purchased has a solid bench but there's a similar bench that is split bench compatible. With this, you can actually remove the middle section to make it smaller for a better fit!

Noté 3 sur 5 étoiles

Faded seat

First let me say that I have used the cloth seat covers from your company and loved them but I wanted neoprene. They were EXACTLY what I wanted. The hot pink was perfect but I have had then since end of August and the front seats have faded from the sun. Otherwise they were perfect but I'm disappointed of the fading color I expected it to last longer than like 3 months

22 août 2023
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback. We're sorry to hear this happened to you. A representative will reach out to you directly to further assist you.

Noté 5 sur 5 étoiles

GREAT Customer Service!!

I had been sent the wrong color seat covers. The customer service rep, Jennifer, was amazing. She followed up to keep me posted on the status and made a disappointing experience a very good one. I have not experienced this caliber of customer service at any other company I have dealt with. AND, to have a REAL, LIVE person to work with speaks volumes of how FH Group values their customers.

27 novembre 2023
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Réponse de FH Group International, Inc.

Thank you for the feedback! We're so happy to hear the error you experienced was handled so well and that you were left satisfied! We truly appreciate your business and hope to help you again in the near future.

Noté 5 sur 5 étoiles

Always great products

Always great products. Purchased numerous items in the past and every items was top quality.
Highly recommended.

18 décembre 2023
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Réponse de FH Group International, Inc.

Thank you for the feedback! We're very happy to hear you are satisfied with your products.

Noté 5 sur 5 étoiles

Fast shipment in protective packaging

Fast shipment in protective packaging. Impressed with
cargo mat at 1/2 the price of weatherguard!

18 décembre 2023
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for the feedback! So glad you're happy with your cargo mat.

Noté 3 sur 5 étoiles

Material seems strong

Material seems strong
Installing Back rest went well. ( Velcro straps will stick to everything while try to pull through)
Seat bench different story
You have to lift bench of brackets Difficult to pop it back in because support straps cover styro hooks. So had to move them to the side
Also when pull on straps they don’t stay tide. Used duct tape or a knot to keep tension
Also keep eye on seat belt inserts when installing
Hope that helps

15 décembre 2023
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback. This item was designed specifically for a 2020-2022 Tesla Y Model. The straps should allow you to still reinsert the bench. We're sorry you had some trouble with that! If you would like to send photos to us for any feedback or suggestions, you can send them to info@fhgroupauto.com

Noté 5 sur 5 étoiles

I ordered seat covers for my car and…

I ordered seat covers for my car and they arrived quickly! I love them! They are so comfortable and the quality is superb! I definitely recommend buying these, worth the money for a sturdy car seat cover!

13 décembre 2023
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback! We're so happy to hear you enjoy your seat covers. Feel free to share photos with us on Instagram @fhgroupauto or email them to us at info@fhgroupauto.com

Noté 5 sur 5 étoiles

Your willingness to clarify what I…

Your willingness to clarify what I required before actually mailing the product.

13 décembre 2023
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback. We appreciate you taking the time to let us know. I'm glad we were able to assist you on what you were ordering!

Noté 2 sur 5 étoiles

Please ship my item…

Not sure how long I’m supposed to wait for my item to get picked up for shipping, but 2 weeks seems a bit long for a shipping label to be created and not even be picked up. USPS tracking states they’re still waiting to get the item!? I could understand a delay in the actual shipping process, but my item hasn’t even left FH’s distribution centre!? What’s going on?

9 décembre 2023
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback. We do apologize for any delays. For Custom Fit, processing can take 5-7 business days. There may have been more of a delay due to the holidays. We did ship it though and the package is in transit. Shipping to Canada will take longer as we are located in NJ, USA. We do apologize for any inconveniences this may have caused.

Noté 5 sur 5 étoiles

Everything was great

Everything was great. I have purchased
several sets of these covers (trendy) over the years. They last and fit very well.

11 décembre 2023
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback! We're so happy to hear you enjoy your seat covers. Feel free to share photos with us on Instagram @fhgroupauto or email them to us at info@fhgroupauto.com

Noté 5 sur 5 étoiles

Excellent service, products and prices

Great service with excellent products and pricing!

7 décembre 2023
Logo de FH Group International, Inc.

Réponse de FH Group International, Inc.

Thank you for your feedback! We're so happy to hear you enjoy your seat covers. Feel free to share photos with us on Instagram @fhgroupauto or email them to us at info@fhgroupauto.com

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