GOOD POINTS Skip arrived on time Slight issue with collection resolved quickly Good communications with support BAD POINTS None really, there was a issue regarding collection date but it wa... Voir plus
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We have found using this company an extremely stressful experience. The staff are polite on the phone, but the service is really inadequate. We have pleaded with them to remove a skip from outside of... Voir plus
L'entreprise a répondu
Needed a skip for next day delivery. Everything was done online via chat in a very efficient way, only had to call in to make payment. Skip arrived next day as promised. When it was time to schedule t... Voir plus
It's very easy to order skip from the website confirmation comes immediately by email I will definitely use this company again and again
À propos de l'entreprise
Informations provenant de diverses sources externes
Hire a skip from a local skip hire company at the best price. All skip sizes available, book online or call us today 0800 019 4530. Skip road permits arranged.
Coordonnées de contact
9 Stock Road, SS2 5QF, Southend, Royaume-Uni
- 0800 019 4530
- office@findaskip.co.uk
- findaskip.co.uk
4,5
Excellent
44 avis
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Do not use this disingenuous middle-man…
Do not use this disingenuous middle-man service.
We had problems with a delivery because of the truck size and access even though other skip companies have delivered along the same road.
Rather than sorting out the problem we were charged £98 for a failed delivery and both FindASkip and the skip company refused to take responsibility.
30 janvier 2020
Avis spontané
Réponse de Findaskip.co.uk
Mr George was given a full refund at a cost to us and we changed the wording on our booking confirmation to ensure in future customers are aware that they must make certain they have enough space / access to place a skip when ordering. It is disappointing that you have chosen to leave a poor review, when we are not at fault in any way. You ordered a skip through us with your home address as the delivery place. You then telephoned the supplier the day before and changed the delivery address without informing us. We were not made aware of the issue until the supplier tried to deliver the skip to a narrow private road, that was wide enough for the standard 18 tonne lorry. If we had been made aware that access was tight we would of arranged for a smaller lorry (7.5 tonne) to deliver the skip. The supplier charged a wasted journey (not us) as they were there for over 30 minutes and were left with an empty skip on board that caused issues for his other planned deliveries for the morning. As stated we refunded Mr George in full and took the wasted journey fee for him as a gesture of good will on this occasion.
HONEST REVIEW OF MY EXPERIANCE USING FINDASKIP.CO.UK
GOOD POINTS
Skip arrived on time
Slight issue with collection resolved quickly
Good communications with support
BAD POINTS
None really, there was a issue regarding collection date but it was all sorted out in good time.
OVERALL
Good service, did what they said they would
Would recommend you give them a try if you're looking for a cheap skip.
4 novembre 2019
Avis spontané
Was very happy
Was very happy. Needed a skip for next day but the skip firm let me down but the company found me a new skip for the same day even tho I paid more I was happy and bigger skip. Skip came within a couple of hours on the same day I made payment and same day skip was due to be delivered. The company worked hard to knock this off. Thanks guys.
19 août 2017
Avis spontané
Appalling Behaviour
We ordered a skip and via on line chat stated it was to remove 4 mattresses. I needed a replacement skip and after the first skip had been collected was told I would be billed extra for 4 mattresses. I refused to pay and then ended up in dispute with them. The company owner Zoe Clark phoned and shouted abuse at me down the phone. The woman claimed to have sent an email which was never received. Do not bother with these people. They are absolutely useless and extremely rude. Best advice is to go elsewhere but if you have been unfortunate enough to get caught up in their scam request to see all evidence of everything they have written or said via the Data Protection Act.
15 novembre 2016
Avis spontané
Réponse de Findaskip.co.uk
We did not phone and abuse the customer, we simply asked for the mattress disposal costs, which were flatly refused. The customer was made aware of these upon booking over the telephone.
Our website does clearly state that mattresses may be charged additionally for, depending on the supplier.
We have since made changes to the booking process to ensure there is no confusion for any other customer. In addition to this all telephone bookings are recorded.
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