Fine Awards responds quickly to requests, doublechecks details to make sure the awards are correct - AND - replace a broken award in record time. In short: you make us look good! Thanks so very... Voir plus
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I've been working with Fine Awards for the last three years and am very happy with their customer service and quality. With my last order Melissa, my Sales Representative, and Sheldon, the Customer Se... Voir plus
Everything went smoothly even with helping me decide what size base I needed. Friendly, courteous and professional! I recommend working with them for your team acknowledgement needs.
The end product was absolutely gorgeous and perfect. Loved the quality, layout, and perfect design! Highly recommended. Only room for improvement would be communication, I felt like I wasn't sure you... Voir plus
À propos de l'entreprise
- Magasin de trophées
- aussi dans
- Fournisseur de cadeaux d'entreprise
- Fournisseur de produits promotionnels
- Magasin d'articles promotionnels
À propos de FineAwards.com
Écrit par l'entreprise
FineAwards.com is a prominent supplier of premium awards and trophies, catering to various corporate recognition needs. We are celebrated for their stunning crystal awards, which are the epitome of class and sophistication, perfect for high-level achievements and honors. Our glass awards are crafted with precision, offering a blend of durability and sleek design. With a particular emphasis on corporate awards, FineAwards.com provides businesses with a range of options to acknowledge the excellence of their teams and individuals. Our acrylic awards are sought after for their versatility and clear, contemporary look. Moreover, FineAwards.com is a favorite for their meticulously designed golf trophies, which are as prestigious as the game itself. Lastly, our Years of Service Awards stand as a testament to employee dedication, offering companies a way to celebrate loyalty and commitment. Each custom award from FineAwards.com is a symbol of recognition that inspires and rewards.
Service & Quality
Écrit par l'entreprise
- Best Price Guarantee
- You will always get the Highest Quality at the Best Price.
- Free Personalized Engraving
- Engrave custom awards and trophies for no extra cost.
- No Setup Fees
- We don't charge setups on any of our in stock awards. Your engraving is setup by our artists and you will see a proof for your approval before production at no additional costs.
- Free Shipping
- Delivered Safely and On Time. Free Shipping* on Orders over $250. See site for details.
110% Guarantee
Promises Delivered Every Step of the Way
We want to personally thank you for trusting FineAwards.com with your very important corporate recognition program. Our goal is to make this experience as easy as possible for you and we want to start by removing any concerns you may have faced in the past by personally extending our 110% Guarantee. We understand how important it is for your awards to arrive safely on time and accurately so this is what we want to do for you!
Coordonnées de contact
250 North Dixie Highway #13, 33020, Hollywood
- (800) 343-3166
- customerservice@fineawards.com
- fineawards.com
4,6
Excellent
1 k avis
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Great communication- worked very hard…
Great communication- worked very hard to meet a tight deadline- and made it! Beautiful product
18 mai 2026
Fantastic experience!
Fantastic experience. Team was responsive and the process was seamless. I am very happy with the product I received, and it was exactly what we were looking for. I would absolutely recommend and will be using them again in the future!
18 mai 2026
FineAwards was very quick with my order…
FineAwards was very quick with my order which got here in time for the event - thank you!
15 mai 2026
Great experience with the team
12 mai 2026
Thank you, Derek
Derek was amazing. We shifted the design style of two of our three awards at the last second and were concerned we wouldn't receive the awards in time for our program. Thankfully, Derek got our proofs updated and pushed out to us the same day and we were able to still receive the awards days before the event. Thank you, Derek! Awards are gorgeous and customer service was wonderful.
12 mai 2026
Received the order on time
Received the order on time, everything was accurate and clearly printed
11 mai 2026
Melissa was just such a big help with…
Melissa was just such a big help with good ideas and the best advice. I appreciate her so much because I was just sure I was going to make a mistake and ruin the timeline or something. Melissa was responsive every time i reached out, and she make the experience so much less stressful. This is the second year we have used FineAwards, and it is largely due to Melissa's care and attention. Thank you!
11 mai 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
We received the award after the event
We received the award after the event. It was the third time the award was wrong. It was supposed to be the most prestigious award of the night. You're people are great, but if an award comes back because it needs to be redone, have some kind of quality control because no matter how fast you ship it to us, if the award is garbage, it doesn't matter. The first replacement award was just awful and worse than the first. Completely illegible. That should have never left your warehouse.
11 mai 2026
Réponse de FineAwards.com
Thank you, Vanessa, for your honest feedback. You are absolutely right — when an award is returned for correction, the replacement must be thoroughly reviewed before it leaves our facility. In your case, that clearly did not happen, and we sincerely apologize.
The issue with the replacement appears to have been that the gold color fill had not fully cured before shipping, which affected the legibility and overall appearance. That should have been caught by quality control and never sent out in that condition, especially for such an important recognition piece.
We appreciate your kind words about our team and truly regret that the execution did not match the level of service you deserved. Your feedback is being shared directly with production and quality control management so this does not happen again.
Very cumbersome experience
Very cumbersome experience. Regret taking a chance on using this company. Made an error on our order and the time it took to fix was unreasonable- months-we should have used another company. It's unfortunate because the product was good, but the service was poor.
I was not even going to take the time to submit a review- just cut my loss of time and energy, but I received multiple emails from Fineawards asking for a review.
In their response they stated they " we moved quickly to produce a replacement." This is simply untrue. Getting someone on the phone took days. Then add on days of back-and-forth emails (approx. 17). The original order was made late Feb.and we did not receive the replacement until April 21st-ish. An apology would have sufficed. Again, cumbersome.
7 mai 2026
Réponse de FineAwards.com
Thank you, Maria, for your feedback. We sincerely apologize for the frustration surrounding your order.
You are correct that one of the awards was produced inaccurately, and as soon as the issue was identified, we moved quickly to produce a replacement. Unfortunately, the replacement was delayed due to inventory availability on that specific piece, which extended the resolution far longer than anyone wanted.
We’re glad to hear the final product met expectations, but we understand that the service experience did not. We appreciate your patience and the opportunity to improve from this situation.
The final product is perfect
The final product is perfect. Uploading the pic was easy. The quality is excellent.
6 mai 2026
Top notch quality
We always have great results working with Fine Awards! I ordered more awards twice after my initial order and they all arrived very quickly and on time. The turnover rate is so fast and the quality of the product is top notch.
4 mai 2026
Unprofessional and Dissapointing
Terrible experience. Not communicative at all. Awards did not arrive on time for a very big event we had. Very unprofessional. Do not recommend going with this vendor.
4 mai 2026
Réponse de FineAwards.com
Thank you, Veronica, for your feedback. We’re sorry this experience did not meet your expectations, especially given the importance of your event.
To clarify the timeline, your order was placed on 4/17, with proof approval completed on 4/22. From that point, the order was produced and shipped on time to meet a 4/29 delivery using next day air service.
Unfortunately, UPS experienced significant weather-related delays across multiple hubs on 4/29, which prevented on-time delivery despite the order leaving our facility as scheduled. Tracking shows the package was delayed in transit due to these conditions and ultimately delivered on 4/30.
We understand how frustrating this is, especially when timing is critical, and we did refund the expedited shipping due to the missed delivery commitment. While the delay was outside of our control, we regret the impact it had on your event.
FineAwards made sure that the award was perfect and to my liking.
FineAwards made sure that the information that was put on the award was the way I wanted it, in the font I wanted, and fit it perfectly. They have a large selection of awards to chose from and the turn around time is awesome.
4 mai 2026
Quality, speed and customer service
I love the quality of these awards, the turnaround time is excellent and the customer service is really great! I am happy to have found a great company to get these types of items from.
4 mai 2026
Terrible service
Terrible service, terrible execution, nothing done as requested, and the final product looks like a middle school wood shop product.
4 mai 2026
Réponse de FineAwards.com
Thank you, Jeff, for your feedback. We’re sorry to hear you’re unhappy with both the process and the final product.
Our team worked closely with you throughout the order, providing guidance and support at each step to ensure your specifications were met. We regret that the outcome did not align with your expectations.
That said, we stand by our commitment to customer satisfaction and would welcome the opportunity to make this right. Please reach out to our customer service team so we can review your concerns and work toward a resolution.
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