I've had multiple amazing experiences with Fine Linens. Orders always arrive timely and customer service is top notch answering any questions I have. Would 100% return next time I have home good needs... Voir plus
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When I placed an order, not only was I called with a followup to clarify but it came faster than expected. The customer service team was fantastic. I can't wait for another sale.
Finelinens.com has high quality linens at affordable prices. Their customer support is superb - knowledgeable, friendly and responsive. They also have a rewards program which will allow you to save mo... Voir plus
Buyer beware! I ordered $600 of bedding on line and paid in full, only to find out a week later that bedding is not in stock and will have to wait 48 hours for refund. I was told that I was emailed on... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
Since 1975, the Hirsch family has been providing high end and custom linens to their clientele around the world. With their flagship store in Manhattan's Upper East Side and a thriving online business, they carry the highest quality linens and a fine assortment of luxury home goods. Providing personalized, prompt attention as well as in-depth knowledge and expertise, clients return to Fine Linens time and again for the exceptional quality, insight and special custom designs that only they can offer.
Coordonnées de contact
1193 Lexington Ave, 10028, New York, NY
- 212-737-2123
- sales@finelinens.com
- finelinens.com
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Too hard to return merchandise
Too hard to return merchandise. Too hard to reach the store or Customer Care. No one answers. Horrible service. The rigamarole that I am having to go through to return merchandise that was suggested in a totally wrong color is ridiculous and I won't ever shop at FineLinens again because of this.
Good service
Good service! I love the napkins that I bought to go with a table cloth that I had already bought..
I so enjoy shopping at Fine Linens
I so enjoy shopping at Fine Linens. Their breadth of product, efficiency, and professionalism are wonderful. I know I will receive the quality products I order. Going to one site for most of my linens needs is a luxury. Thank you!
I love Fine Linens
I love Fine Linens! They have the exact sheets that I need and if there is any problem with an order, their customer service is great. I stay on their mailing list to keep up with the sales so I always get the best deals and free shipping.
Fine Linens is just as advertised!
Fine Linens is just as advertised!
And, my return was processed efficiently!
Had to call the store twice about my…
Had to call the store twice about my order and both times the staff was incredibly nice and helpful.
Absolutely would recommend this store.
My first purchase from Fine Linens was…
My first purchase from Fine Linens was placed by phone with a very personable gentleman, and my most recent purchase was transacted online. In both cases, the process was straightforward and the merchandise was delivered within a relatively short time period. Although I was focused on products from a particular manufacturer, Fine Linens offers a wide array of merchandise and I expect to explore other options in the future.
I love the bamboo towels I bought!
I love the bamboo towels I bought! I will say the "nude" color I chose turns out to be more of a light pink in person. Not a big deal but in the picture on-line the color looked more sand than pink. So just something to note.
The towels are soft, lightweight, and very absorbent. Just what I wanted. I like the size of the towels as well. I bought 4 towels and 2 hand towels. Hand towels are a bit large but again not a big deal. Overall very happy with my purchase. Would buy these towels again for myself and as gifts.
Fabulous store
Fabulous store. Everything is top quality and wonderful selections to choose from. Reps always knowledgeable and polite on phone.
A wonderful luxurious shop.
Wide selection of excellent products
Wide selection of excellent products. No problems with delivery.
Great customer service!
Great customer service!
Thanks so much.
Anita Potter
Beautiful blanket!
I ordered the STORK BLANKET BY PEHR BLANKET for my newborn baby boy and I couldn't be happier. It's absolutely beautiful and I use it constantly for tummy time!
Customer Experience
Customer experience is excellent. Your website is easy to navigate; your products are high quality; your client service is outstanding; and free shipping is the "icing on the cake!"
It was easy
It was easy, on sale and free shipping although I had to order on the phone as the web site didn't work for me.
My order came on time
My order came on time. Towels are beautiful. Prices fair. All great
I'm very pleased with the quality of …
I'm very pleased with the quality of the linens. They are accurately portrayed in the images. I'm happy with my purchase.
1 stop shopping for your needs
Great service. Fast shipping. Terrific selection of designers.
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