I've had multiple amazing experiences with Fine Linens. Orders always arrive timely and customer service is top notch answering any questions I have. Would 100% return next time I have home good needs... Voir plus
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When I placed an order, not only was I called with a followup to clarify but it came faster than expected. The customer service team was fantastic. I can't wait for another sale.
Finelinens.com has high quality linens at affordable prices. Their customer support is superb - knowledgeable, friendly and responsive. They also have a rewards program which will allow you to save mo... Voir plus
Buyer beware! I ordered $600 of bedding on line and paid in full, only to find out a week later that bedding is not in stock and will have to wait 48 hours for refund. I was told that I was emailed on... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Since 1975, the Hirsch family has been providing high end and custom linens to their clientele around the world. With their flagship store in Manhattan's Upper East Side and a thriving online business, they carry the highest quality linens and a fine assortment of luxury home goods. Providing personalized, prompt attention as well as in-depth knowledge and expertise, clients return to Fine Linens time and again for the exceptional quality, insight and special custom designs that only they can offer.
Coordonnées de contact
1193 Lexington Ave, 10028, New York, NY
- 212-737-2123
- sales@finelinens.com
- finelinens.com
4,1
Bien
731 avis
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A répondu à 100 % de ses avis négatifs
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Comment cette entreprise utilise Trustpilot
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Great customer service
Great customer service. Very helpful in expediting order. Great product too
5 septembre 2017
Avis spontané
As a Canadian
As a Canadian, I was extremely upset to discover that, in addition to the $86 (Cdn) cost for the product from Fine Linens, there was an additional $43 (Cdn) demanded upon delivery by Purolator...an additional cost that arrived without any forewarning by Fine Linens. In other words, I had to pay 150% of what I expected. In future, might I most strongly suggest that you offer candid and honest information at the time of sale. If I had been so notified, I would never have made the purchase.
27 août 2017
Avis spontané
Réponse de Fine Linens
Hi Robert
I am very sorry you are disappointed in the duty fee when shipping to Canada. Unfortunately we have no control over the duty/taxes when shipping to Canada as that is a charge provided by the shipping company. However we do have a International checkout button and option on the website that you might have missed. If you did click that for checkout it would have given you the exact cost to ship it to your address. Again our apologies as we never want to disappoint any customers and would be happy to look into this further for you
Fine Linens Team
Great service!
26 août 2017
Avis spontané
Excellent service
Excellent service. Needed to change my shipping address and they were able to change it at the last moment. Much appreciated
25 août 2017
Avis spontané
Great products and service
Great products and service! I have shopped with them for years and will continue to do so!
24 août 2017
Avis spontané
great price
great price, superfast shipping, product as envisioned and promised; have been to the store in the past too, staff very helpful
24 août 2017
Avis spontané
Have been a happy customer of Fine …
Have been a happy customer of Fine Linens for several years.
Their customer service is superb & the product lines are the best in the linen business. Heartily recommend this company to anyone who loves fine linens!
24 août 2017
Avis spontané
Beautiful products
Beautiful products, quality brands and great service. Free shipping. Perfect!
23 août 2017
Avis spontané
I am in the design business
I am in the design business. I called in my order for an unusual color so I could check stock. The person was super helpful and checked several different items from different vendors until I found one that would work.
I will definitely use Fine again. Also found their website easy to navigate.
20 août 2017
Avis spontané
Fantastic products, with best prices around
I've ordered many times from Fine Linens and the products are always absolutely top tier. Customer service is superb and shipping is extremely fast. Highly recommend.
18 août 2017
Avis spontané
Good Service
Website easy to navigate. Notifications efficient. Delivery as promised. I like the ability to accrue points toward next purchases.
18 août 2017
Avis spontané
Always great customer service and …
Always great customer service and products! Good sales and good quality. Love the rewards too.
18 août 2017
Avis spontané
Great shopping experience
Great shopping experience. They quickly filled my order and shipped it to me without any issues.
16 août 2017
Avis spontané
The Staff at FineLinens are always …
The Staff at FineLinens are always helpful and they carry a beautiful range of fine linens and bath items
15 août 2017
Avis spontané
Fast delivery of the best quality …
Fast delivery of the best quality linens. Enough said?
15 août 2017
Avis spontané
I highly recommend this company
I highly recommend this company. My order was promptly received and I was kept up to speed on the process of receiving
9 août 2017
Avis spontané
Great service
7 août 2017
Avis spontané
Great service.
29 juillet 2017
Avis spontané
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