Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Exceptional customer service from Tallulah, who went above and beyond sorting out Easter gifts for my sons after getting them Noel Gallagher Chiltern sunglasses for Christmas. Could not recommend enou... Voir plus

Noté 5 sur 5 étoiles

My husband ordered 2 pairs of sunglasses. They arrived quickly by DHL but one pair were the wrong design. On calling Finlay to explain the error they immediately despatched the correct pair and we rec... Voir plus

Noté 5 sur 5 étoiles

Wide selection of styles with cool, affordable ones, too - better than ones I get at a high end optician in the US. The glasses arrived in only 11 days here in the US. Aggie's advice on frames was s... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Shocking company with appalling customer service Sent me an offer to claim 25 per cent off any purchase Bought a case to go with a previous purchase of their sunglasses ( not that great either... Voir plus

À propos de l'entreprise

  1. Grossiste en lunettes
  2. Centre d'ophtalmologie
  3. Magasin de lunettes de soleil

Écrit par l'entreprise

FINLAY is an independent British eyewear brand founded by four friends in 2012. Based in London's iconic Soho neighbourhood, we have grown into a close collective of eyewear enthusiasts. From our framemakers in Italy through to our store teams in the UK, we share the same passion for eyewear and eyecare. Sunglasses and spectacles as individual as you.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

105 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic brand

From the design and quality of my sunglasses to the luxe packaging and efficient service everything about this brand is amazing! I love my sunglasses so much I have several pairs and often buy as a special gift for friends and family

3 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

Incredible experience

Incredible experience, site is easy to use and has lots of helpful info on what type of frames would suit my face shape.
Love the brand and love my pair of Archers.

3 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

Awesome product, great service, highly recommended

I was really impressed by the range and quality of the sunglasses I looked at in FINLAY’s Soho shop. I’d heard a lot about them and after being greeted and helped by one of the friendly staff there, I found a number of pairs that looked smart and fitted really well. It then became a case of which pair to buy! The glasses have lasted really well and I’ve had a number of compliments about them so will definitely be buying another pair for this summer! Definitely a great product from a cool company.

3 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

Amazing service & amazing products!

Firstly the store is beautiful, which made the whole experience really enjoyable.
Super impressed with the helpful and lovely team, they were knowledgeable on styles that would suit me and colour options etc.
The in house optician was fantastic and checked my prescription before I made my purchase for new specs & sunnies.
The hardest part is deciding which styles to buy, they are all super chic, super cool and super affordable! Would highly recommend to anyone needing to update their prescription and specs wardrobe!

3 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

A real favourite of mine - truly premium products, service and shopping experience - love it!

I've been a fan of Finlay for years - and love everything about the brand, from the premium look and finish of the glasses, through to premium packaging and speedy delivery. Whenever i've visited online or in-store I've had a great shopping experience with both prescription glasses and sunglasses and I always find new frames that I have to add to my collection. Customer service is top notch online, and the team across stores and HQ are really helpful. Highly recommend the stores and online shopping experience.

3 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

The best in the business!

Came across this brand 7 years ago and haven’t bought another sunglasses or glasses brand since.

Incredible service and incredible team/story. Cannot speak highly enough of this brand and recommend them enough. Love these guys!

3 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

I love Finlay

I love Finlay, I have only worn their frames since 2013 and have never had a bad pair.

3 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

The Dream Team delivers AGAIN

The team always goes above and beyond to make sure you have the best service possible. They are responsive, thorough and truly care about their customers. The glasses are also unparalleled for their quality, so stylish and so well made. Can't get enough!

11 août 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent and superb customer service…

Excellent and superb customer service from Gordon at Finlay Soho. He fixed the frames on my sunglasss and made me feel at ease. He was very kind, polite and patient. I cannot thank him enough. He helped me out when the head office had unfortunately not been responding to my emails, thank goodness I got through to the store and managed to speak to Gordon.

6 juillet 2018
Avis spontané
Noté 5 sur 5 étoiles

Best Customer Service

I've has a pair of Finlay's pretty much since they started. They're great, a real quality product that you can't help but love. The one time my Finlay's break, probably from excessive wearing I ask if the company can fix it and they have. No qualms within an hour I go from devastation to pure joy. I can't rate them highly enough and I wish more companies could have such a personal touch.

27 juillet 2016
Avis spontané
Noté 5 sur 5 étoiles

I love my Finlay's

I love my Finlay's! This is my 2nd pair and I can't fault them.
I love that they are made of wood as every pair is unique. They are super trendy too-my new pair are the Beaumont Walnut and I just love the design.
Honestly, I would have one of each pair if I could. I am so looking forward to the new collection, Finlay&Co are definitely ones to keep an eye on!
Customer service is great too, the Finlay team know how to look after their customers.

7 avril 2015
Avis spontané
Noté 5 sur 5 étoiles

Perfect new sunnies!

I now own several pairs of Finlay & Co. sunglasses purely because they are unique, light, comfortable and of course they look great! Good convo starter for sure.

Can't wait to get my hands on the styles from the new range :)

1 avril 2015
Avis spontané

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