Great site, easy to navigate. The delivery was a bit slow. It took over a week to receive our order. The product we ordered was a vape detector with app notifications. Instructions recommend installin... Voir plus
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Lisez les avis des autres
i ordered some materials that were needed as a matter of urgency and these guys had me covered, i was able to collect them within 10 minutes of ordering. i would definitely recommend
Orders come quickly, but I've asked to return an incorrect order today and been told there is a 10% restocking charge. I understand to some degree but when there is a potential of spending 10's of tho... Voir plus
L'entreprise a répondu
Awesome. I assembled my order online and was helpfully told one of my components would not have worked with the rest of the system. Delivery exactly as promised and one out-of-stock item following the... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Fire Detection Shop offers a wide range of fire alarm equipment; from conventional to addressable, panels to ancillaries, all requirements can be met. We stock a wide range of commercial brands including C-TEC, Apollo, Fike and Kentec. For domestic usage, we supply a range of smoke, heat and carbon monoxide detectors to keep your home and family safe. Should you not find what you are looking for while browsing our website, or should you require further assistance with the design of a fire alarm system, or for any other enquires regarding product selection please call our Freephone number where we will be happy to offer further assistance.
Fire Detection Specialists
Écrit par l'entreprise
Coordonnées de contact
3,8
Bien
3 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 64 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I placed my order on the 2/8/24
I placed my order on the 2/8/24, its still.not delivered its now the 12/8/24 and I had to pay for delivery, will not be recommending and won't use again
13 août 2024
Réponse de Fire Detection Shop
We sincerely apologise for the delay and inconvenience you experienced with your order. This is certainly not the level of service we strive to provide. However, we're glad we could resolve the issue quickly once we became aware of it. Your feedback is important to us, and we’ll use it to improve our service. If there's anything more we can do to make this right, please let us know.
Kind regards,
- The FDS Team
Great service and support
Parts were on back order so the team went out of their way to get me everything before my deadline, very happy.
29 juillet 2024
Réponse de Fire Detection Shop
Thank you for your review! We're thrilled to hear that our team was able to meet your deadline despite the back order. Thanks for your support!
Kind regards,
- The FDS Team
Great range of parts
Great range of parts, excellent prices, really fast delivery when you need it on the job sharpish. Very happy, and will use whenever I can.
25 juillet 2024
Réponse de Fire Detection Shop
Thank you for your fantastic review! We're delighted to hear that you're happy with our range of parts, prices, and delivery. It's great to know we could support you when needed. We look forward to serving you again.
Kind regards,
The FDS Team
Excellent customer service
1 août 2024
Réponse de Fire Detection Shop
Thank you for your kind review! We're glad to hear that you were pleased with our customer service. We look forward to serving you again.
Best regards,
The FDS Team
Réponse de Fire Detection Shop
Thank you for your great review! We're pleased to hear that we could meet your urgent delivery needs. We look forward to serving you again.
Best regards,
The FDS Team
Réponse de Fire Detection Shop
Thank you for your review! We're thrilled to hear that you found our service amazing. Your satisfaction means a lot to us, and we look forward to serving you again soon.
Kind regards,
The FDS Team
Réponse de Fire Detection Shop
Thank you for your 5-star review! We're delighted to hear that you were pleased with our fast service. We appreciate your feedback and look forward to serving you again soon.
Best regards,
The FDS Team
Equipment arrived on time and now…
Equipment arrived on time and now installed and working. Great service.
19 juillet 2024
Réponse de Fire Detection Shop
Thank you for your fantastic review! We're glad to hear that your equipment arrived on time and is now installed and working as it should. We look forward to serving you again in the future!
Best regards,
The FDS Team
Competitive pricing and deliveries…
Competitive pricing and deliveries always on time.
25 juillet 2024
Réponse de Fire Detection Shop
Thank you for your review! We're thrilled to hear that you appreciate our pricing and timely deliveries. Your satisfaction is very important to us, and we look forward to continuing to meet your expectations.
Best regards,
The FDS Team
We have already ordered several fire…
We have already ordered several fire alarm panels and are getting everything on time. People are very responsive and helpful when a problem arises. I recommend them with both hands.
22 juillet 2024
Réponse de Fire Detection Shop
Thank you for your continued trust and support! We're delighted to hear that you are satisfied with the timely delivery of your fire alarm panels and our responsive customer service. Your recommendation means a great deal to us. We look forward to serving you again!
Best regards,
The FDS Team
quick responsable and same day shiped
quick responsable and same day shiped . I recommend the company
22 juillet 2024
Réponse de Fire Detection Shop
Thank you for your review! We're thrilled to hear that you had a positive experience with our same-day shipping. Your recommendation means a lot to us. We look forward to serving you again in the future!
Best regards,
The FDS Team
Réponse de Fire Detection Shop
Thank you for your excellent review! We're pleased to hear that you were satisfied with our quick delivery, good prices, and helpful phone service. Your feedback is greatly appreciated, and we look forward to serving you again soon.
Best regards,
The FDS Team
excellent ease of purchase
excellent ease of purchase, fast delivery and great product.
17 juillet 2024
Réponse de Fire Detection Shop
Thank you for your fantastic review! We're thrilled to hear that you found the purchase process easy, the delivery fast, and the product great. We appreciate your feedback and look forward to serving you again soon.
Best regards,
The FDS Team
Réponse de Fire Detection Shop
Thank you for your positive review! We're happy to hear that you are satisfied with our service. We appreciate your feedback and look forward to assisting you again in the future.
Best regards,
The FDS Team
Réponse de Fire Detection Shop
Thank you for your kind review! We're glad to hear that you are pleased with our services. We appreciate your feedback and look forward to serving you again.
Best regards,
The FDS Team
Very prompt service just the job 👍
9 juillet 2024
Réponse de Fire Detection Shop
Thank you for your review! We're pleased to know that our prompt service was exactly what you needed. We appreciate your feedback and look forward to assisting you again.
Best regards,
The FDS Team
Exactly what you would hope to expect.
Good products, Fast delivery and plenty of help over the phone when required. Will be using again.
16 juillet 2024
Réponse de Fire Detection Shop
Thank you for your excellent review! We're glad to hear you were satisfied with our products, fast delivery, and helpful phone support. We look forward to serving you again soon.
Best regards,
The FDS Team
Friendly and swift service
10 juillet 2024
Réponse de Fire Detection Shop
Thank you for your kind review! We're pleased to hear that you enjoyed our friendly and swift service. Your positive feedback means a lot to us. We look forward to assisting you again in the future.
Best regards,
The FDS Team
Réponse de Fire Detection Shop
Thank you for your review! We're thrilled to hear that you found our delivery quick and efficient. We appreciate your feedback and look forward to serving you again soon.
Best regards,
The FDS Team
Incredible and friendly service
Incredible and friendly service, very grateful for their care and attention when placing my order, could not have been more helpful.
12 juillet 2024
Réponse de Fire Detection Shop
Thank you for your wonderful review! We’re thrilled to hear that you received incredible and friendly service. Your kind words about our team's care and attention mean a lot to us. We look forward to assisting you with your future orders.
Best regards,
The FDS Team
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