The guy I spoke to on the phone was really helpful he knew his stuff. The rifle I bought was about 30% cheaper than I could find it anywhere else so I guess they’re good value from fire support. They... Voir plus
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Lisez les avis des autres
I've shopped with the majority of UK based airsoft retailers throughout the last 20+ years and buy various rifs,parts,accessories and kit on a regular basis. Firesupport in my opinion are the... Voir plus
L'entreprise a répondu
There is genuinely nothing bad to say about these guys. Frank always responds to my e-mails usually same-day, my items are shipped on time and received faster than estimated delivery date. I recently... Voir plus
L'entreprise a répondu
A massive thank you to the guys at fire support for helping me get the part for my lsw rifle.the part wasn’t carried on the website but they arranged via the supplier to get it shipped over especially... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Firesupport is a UK-based airsoft retailer with over 20 years of experience, proudly run by enthusiasts for enthusiasts. Since 1999, we have built a reputation for providing secure, reliable purchases and outstanding service. Our commitment is to offer a top-quality experience with competitive prices, supported by a wealth of knowledge from our staff of experienced airsoft players. As Europe's largest airsoft parts retailer, we boast an extensive, locally stored inventory in our UK warehouse, enabling fast and efficient shipping to the UK, Europe, and worldwide. Our vast product selection includes top brands like Tokyo Marui, ICS, and LCT, along with specialist parts for upgrades and repairs. We have previously operated 2 very successful airsoft sites FreeFireZone and Urban Assault, allowing us to stay deeply connected to the player community. Whether you're a beginner or a veteran, Firesupport is your trusted partner, delivering unparalleled product variety and expert support. We are more than just a shop; we are part of the airsoft community. Firesupport has a vast and broad experience in the airsoft industry and we are well placed to advise, serice, repair and build custom airsoft replicas. We also tow tone / spray replica guns to make imitations.
Coordonnées de contact
Royaume-Uni
- firesupport.uk
4,6
Excellent
88 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Fully recommended from someone who's shopped the airsoft market for the past 20+years!
I've shopped with the majority of UK based airsoft retailers throughout the last 20+ years and buy various rifs,parts,accessories and kit on a regular basis.
Firesupport in my opinion are the best by far.
Here's a quick rundown of my experiences with them:
Always friendly and helpful with product enquiries.
Kit is always well packaged and delivered quickly and safely.
They have a great range of quality products available at fair prices.
I seriously can not fault these guys in the slightest.
Great customer experience every time.
I fully recommend buying from them!
1 octobre 2020
Avis spontané
Réponse : Firesupport
thank you
Great customer service
Great customer service. Frank solved an issue that could have taken days, in 1 day and solved it in time to get my order delivered on time. Quick responses.
16 septembre 2020
Avis spontané
Terrible service - Theives
Terrible service. Paid for a gun advertised at 330 FPS only to be called to say its firing at 360 and would be a £25 charge to downgrade it.
Called again then the cost is suddenly £15 from a separate employee. Asked for a refund then got told it would be £5.50 for paypay fees.
Horrible service, go elsewhere. You'll get it faster and with better service and not be robbed.
4 août 2020
Avis spontané
Avoid at all costs
Avoid at all costs, rude and very unhelpful. Tried to short me £7.50 on a £51 refund and tell it was PayPal who took fees off for a refund. Absolutely ridiculous.
11 juin 2020
Avis spontané
Box was covered in scratches
Box was covered in scratches, item itself dirty and scratched. Ask for a refund after inspecting the item. They wouldn’t give me the address to send the item and refused to pay any postage fees. I have had to escalate the issue on PayPal as they are refusing to cooperate and to be fair quite rude people. This company lacks all customer services
13 décembre 2019
Avis spontané
Great shop
Been shopping here several times, it's a great shop!
They tend to carry some odd items that can be hard to find, like a fire selector for a G&G SG55x.
Their website design is not great for higher resolutions these days, like small product thumbnails and so on, but that's just a convenience issue.
4 janvier 2019
Avis spontané
Réponse : Firesupport
thank you
Great retailer
Great retailer, generally very good customer service, decent stock levels and they have a retail shop to visit. Highly recommend.
26 novembre 2018
Avis spontané
Réponse : Firesupport
thank you
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