The RDP I bought is very fast and stable. At beginning I faced some issues. But after contacting the customer support they resolved my issues.
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This is my 3rd server with FireVPS and they are working smoothly. Price also affordable. Their support team not only fixed my issues they also suggest me what will better for me.
can use only 1-2 days and offline. ticket 2nd not responding answer. panel can't control i agree but why server offline same panel? and can't start day 1 afer payment, day wait so long. day... Voir plus
L'entreprise a répondu
If you are looking for stable and affordable for your work then FireVPS should be your first choice. Its dependable. Little more polish on support they become easily a top tier VPS provider.
L'entreprise a répondu
À propos de l'entreprise
- Service d'hébergement de sites web
- Service de cloud computing
- Service de stockage en nuage (cloud storage)
Écrit par l'entreprise
FireVPS has been a cloud service provider since 2018. The company begins with the mind and passion for the latest virtualization technology. Currently, FireVPS provides Windows and Linux based VPS service, Windows RDP, and Cheap web hosting service. We have more than 12+ partner data centers worldwide.
Coordonnées de contact
3,9
Bien
63 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Les gens ont aussi consulté
your server is very slow
what is the guarantee if unfaded, this is too slow, can last more than 30min and still will not open. if i want to upgrade, how much it will cosy me
28 décembre 2024
Réponse de FireVPS
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience with the speed of your RDP.
We noticed that you are using our special yearly offer plan, which is a heavily discounted package at just $49.00/year. This plan is hosted on a specific server from a designated location, and as a 2GB RDP, it is designed for basic tasks. However, we understand that performance can sometimes vary based on server load and the nature of your usage.
We strive to deliver value even in our budget-friendly plans, but for a faster and more robust experience, you might consider upgrading to one of our higher-tier plans, which offer enhanced resources and performance.
We value your feedback and are always working to improve. If you have any specific tasks where the performance is critical, please feel free to reach out to our support team. We’d be happy to review your case and explore potential optimizations or solutions.
Thank you for choosing us, and we’re here to help if you need further assistance!
Good Experience
Customer Support was able to solve a problem I was having paying for my service very quickly.
A subsequent ticket regarding certain missing functionality was resolved overnight.
The speed of the service is quite good and I am so far overall very happy with my initial experience.
1 décembre 2024
Avis spontané
Réponse de FireVPS
Thank you for the 5-star review! We're glad you are happy with our service and support. We look forward to continuing to serve you even better in the future.
Réponse de FireVPS
Hello sir, we checked our records and found out that your service was suspended on November 9, 2024 due to abuse. We do not tolerate any kind of "Abuse" on our system. It is clearly mentioned on our "TOS".
Since your are an old valued customer, we unsuspended the VPS once the data center lifted the ban. Then you requested for a IP change/migration to a different location. We did that according to your request. You confirmed yourself that it is working properly and you haven't contacted us since.
Could you please enlighten us on what kind of "poor service" did you get from us? It would really help us in providing support in the future.
We are available on live chat, skype, email and ticket. Reach out to us if you feel dissatisfied with our service or need any help. Thank you.
I was about ready to pull my hair out…
I was about ready to pull my hair out trying to find a decent VPS provider that wouldn't break the bank. Thankfully, I stumbled upon FireVPS and they've been a breath of fresh air!
The value for money is incredible - I'm getting way more resources for my money compared to what I was paying before, and the performance boost has been fantastic. My website loads way faster now, which is great for my visitors and my sanity!
Setting everything up was surprisingly easy too, even for someone like me who isn't exactly a server expert. And the best part? My website has been rock-solid since switching to FireVPS. Uptime is crucial for any website, and they absolutely nail it.
The few times I've needed help, their support team has been super responsive and helpful. They're quick to answer questions and resolve any issues, which is a huge plus.
Honestly, I can't fault FireVPS much. They've been a game-changer for my website, offering a perfect balance of affordability, performance, and reliability. If you're on the hunt for a VPS provider that won't disappoint, look no further!
1 octobre 2024
Avis spontané
Réponse de FireVPS
Thank you so much for your kind words! We're thrilled to hear that FireVPS has been a game-changer for you and your website. It's great to know that our affordability, performance, and support are making a real difference for you. We're always here if you need anything and look forward to continuing to support your success!
The internet speed is amazing and super…
The internet speed is amazing and super fast. I have no regret going for firevps 4G service.
EKs
23 octobre 2024
Avis spontané
Réponse de FireVPS
Thank you for your kind words and for the 5-star review! We're glad our service met your expectations. We look forward to continuing to serve you even better in the future.
Réponse de FireVPS
Thank you for your kind words and for the 5-star review! We're glad our service and support met your expectations. We look forward to continuing to serve you.
I have been using their RDP service for…
I have been using their RDP service for years now. Their service and support is really good. Keep up the good work!
17 septembre 2024
Avis spontané
Réponse de FireVPS
Thank you for your kind words and for the 5-star review! We're glad our timely service met your expectations. We look forward to continuing to serve you.
I HAVE WRITTEN THE SUPPORT FOR OVER 12…
I HAVE WRITTEN THE SUPPORT FOR OVER 12 HOURS AND NO RESPONSE YET FROM THEM . MY WINDOWS VPS HAS NOT BEEN OPENING FOR OVER 12 HOURS NOW THIS 12 HOUR PERIOD.
16 septembre 2024
Avis spontané
Réponse de FireVPS
Hi, our support team has checked your VPS and notified you that you VPN software caused the issue inside your VPS. You keep using the VPN even after we notified that the VPN you are using cannot be used inside the VPS. Your VPN software is the reason for your issue.
The ip address on rdp is…
The ip address on rdp is different...from the one I bought...many site direct u to Canada instead of usa
27 août 2024
Réponse de FireVPS
Hello sir, we just checked and found out that the VPS is indeed from our USA server. To be specific, it is from LA, California. If you are still facing any issues, our support team is already ready to help you. Just contact us via ticket, email or live chat and share your issue in details.
FireVPS service is the worst service I…
FireVPS service is the worst service I have never seen; my RDP is not working for over 2-3 days now and I have been writing the customers service and they are not online and there's nobody to talk to. This is very bad and is a sign of bad customer relationship.
17 juillet 2024
Avis spontané
Réponse de FireVPS
Hi, first of all sorry for the inconvenience. The issue you were facing with the server was due to the global internet outrage that affected a large number of servers and IPs worldwide. Your VPS/IP fell into that part too. Thus, you were facing the issue.
As a compensation, the lost days were added to the affected customers subscriptions already.
Also, regarding the support delay, there were a country wide internet outrage. You can refer to this: https://www.reuters.com/world/asia-pacific/communications-disrupted-bangladesh-amid-student-protests-2024-07-19/
We hope your issues were resolved and if you still face any issues, feel free to knock us on live chat or open a support ticket. Our support team will try their best to help you.
ZERO ZERO ZERO
2 juillet 2024
Réponse de FireVPS
Hi, sorry for the inconvenience you might have faced. But can you please notify us regarding your issue?
I just checked and found out that you have not contacted us regarding any issues. If you do not notify us, we would not be able to figure out your issues or give you any solutions.
You can contact us via Live Chat or ticket or email to get support from our technical support team. Hopefully your issue will be checked and resolved.
I have not received good value for the…
I have not received good value for the RDP recently purchased... the Disk space keeps getting full even even though its one App that i have installed... This is not a pleasant experience
6 juin 2024
Réponse de FireVPS
Hello sir, sorry for the inconvenience. We just checked our records and found out that you have not contacted us regarding the issue you are facing.
If you had just contacted us, it would have given you a better experience. You can contact us via live chat or ticket or email. Our support team will check and resolve your issue or give you a solution.
Also, this kind of issue mostly occurs when you use software that stores data/files locally to operate. Thunderbird, Outlook Desktop and some other email clients stores data locally and causes disk full issue.
Réponse de FireVPS
Your review holds significant value for us. Thanks for taking the time to share your thoughts.
fast and reliable
1 avril 2024
Réponse de FireVPS
We want you to know that your words and guidance have been a tremendous source of inspiration and motivation for us. We sincerely appreciate your support. Thank you very much.
Réponse de FireVPS
Your feedback is immensely valued as it helps shape and enhance our business. Thank you sincerely for sharing your thoughts with us; your input is truly invaluable.
Best and Reliable
26 février 2024
Avis spontané
Réponse de FireVPS
Your review is highly valuable to us, playing a crucial role in the ongoing development and enhancement of our business. Thank you for dedicating the time to share your thoughts; we truly value your input.
Excellent delivery time and support
22 janvier 2024
Avis spontané
Réponse de FireVPS
We are grateful for your perspective. Your review holds significant value for us. Your opinions contribute immensely to the continuous growth and improvement of our business. Thanks for taking the time to share your thoughts.
Best VPS Server ever!!!
3 octobre 2023
Avis spontané
Réponse de FireVPS
We want you to know that your words and guidance have been a tremendous source of inspiration and motivation for us. We sincerely appreciate your support. Thank you very much.
I lost my rdp to an hacker and they are…
I lost my rdp to an hacker and they are able to help me retrieve both user name and password .... and when i requested to change my ip...they did it within 5 minutes .....FIREVPS are the best....life saver!!! I recommend them for anybody .....I also want to give 5 star to Mr Farhan he went stright into action for me !!!
18 avril 2023
Avis spontané
Réponse de FireVPS
Your words and guidance have helped and motivated us more than you know. Thank you very much.
Was good responsive helpful and fast
2 octobre 2022
Avis spontané
Réponse de FireVPS
We truly appreciate it. Thanks
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