No app for videos. Tutorials are silent, no timer on tutorials. Bought for a 7 year old who is signed for professional team- absolute nonsense product- idea is good but need serious investment in it... Voir plus
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Skills mat is exactly as expected. It is a Christmas gift for my daughter but I know she will love it. Definitely value for money and customer service are very responsive. Was dispatched fairly quickl... Voir plus
L'entreprise a répondu
Hi I initally placed an order on the 26th January 2024, then on the 31st got a message to say my order has been shipped. Its now the 22nd February and still nothing. I sent a message via website... Voir plus
This is a review without me using the product (christmas present - will updated new year 2024) I was recommended this Mat by a friend, who couldn't speak anymore highly about the product and the s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
First Touch Football is the #1 stop for football related personalised gifts and unique training equipment produced by us in the UK. Providing grassroots to professionals with high quality products at affordable prices. Home to the Master The Ball Skills Mat, the worlds first Skills Mat and training program.
Coordonnées de contact
Royaume-Uni
- first-touchfootball.co.uk
3,6
Moyen
76 avis
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Amazing cost is a lot cheaper than the…
Amazing cost is a lot cheaper than the other brands you’ve seen at £139 or what it is. To me worth the money for the same product.
31 octobre 2023
Réponse de First Touch Football Products Ltd
Hi Kori,
Appreciate the review, thank you very much.
All the best
FTF
Fantastic customer service
Customer service was fantastic my order was delayed so I reached out to the company who informed me that it was a courier issue which was quickly rectified and item received the next day. Great service.
30 octobre 2023
Réponse de First Touch Football Products Ltd
Hi Charleen,
Thanks for a fantastic review.
We strive to offer the very best service we can.
Thank you very much.
First Touch Football
Still not received item ordered over a…
Still not received item ordered over a week ago
6 novembre 2023
Réponse de First Touch Football Products Ltd
Hi Charlotte,
Thanks you for your review. We welcome both positive and constructive reviews.
We do however, like to deal in facts and are measured in our approach so please let us clarify the situation:
Your order was placed on the 1st November and despatched within 3 working days which is well within our advised timescale (3-5 days).
Delivery was then attempted Thursday 9th Nov, again within our advised timescale but the couriers have advised a failure to deliver. You should have received an email regarding this.
We have advised you there was a delivery issue and your order is now back out for delivery.
As you can see, we have actioned everything within our control to ensure your order arrives on time.
Moreover, there are a multitude of reasons why deliveries may be impacted, such as traffic, road accidents, issues at courier depots - the list is endless and unfortunately out of our control.
Lastly, it’s a shame you chose to be disparaging instead of reaching out to us but we thank you kindly for your custom.
All the best
First Touch Football
A gift
Mat is a gift so can not comment on its use but on inspection its as described. I believe the recipient will be very happy with it. I had to flatten it out as there was a fold and crease line, more than likely caused when with the couriers, i would have liked it to be in a more secure and firmer packaging maybe something like a tube similar to that of posters etc. But overall exactly as decribed and happy with the product.
6 octobre 2023
Réponse de First Touch Football Products Ltd
Thank you for taking the time to leave us a review.
We welcome your feedback as will help us improve our processes and the service we provide.
Regards
FTF
Great product and super fast delivery
5 octobre 2023
Réponse de First Touch Football Products Ltd
Thank you for taking the time to leave us a review.
Skills Mat
I bought a skills mat for my son and he absolutely loves it!
So do I, as I’m getting my practice in when he’s in bed!
1 octobre 2023
Avis spontané
Réponse de First Touch Football Products Ltd
That's great to hear! Thank you for taking the time to leave us a review.
Very quick delivery
Very quick delivery. Amazing product. Football mat is great quality! Wouldn’t believe it was so much cheaper than any where else. Love the free programs to train along side. One very happy little boy!!
3 octobre 2023
Réponse de First Touch Football Products Ltd
Hi Adelle, thank you for taking the time to leave us a review. 👍
Great product son & daughter love it…
Great product son & daughter love it after only using it for a short while. Dan’s great, great communication and a lot more to come. Would recommend to any budding footballer.
30 juin 2023
Avis spontané
Ordered two mats for my lads
Ordered two mats for my lads. Was a slight issue at the factory but Dan kept me up to date. When the mats arrived the quality was excellent. I got two mats for the same price as one at a competitor and there is no drop in quality. Would recommend to anyone.
29 juin 2023
Avis spontané
Great product & Service
Great product! Ordered for my sons birthday as a last minute gift idea. The company was able to get the product to me a day earlier than promised. Very happy overall thanks Dan
30 mars 2023
Avis spontané
Superb Company with Quality Products
Spoke to Dan at first touch who provided first class service.
I have since ordered the Pro Training Mat, and it was a seemless transaction and fast delivery.
Product is superb quality and my lad, who is 6 loves the mat, I have used it too, so suitable for all ages.
Great company, and I look forwards to their website going live soon and seeing their full range.
3 mars 2023
Avis spontané
Amazing quality of product and service
Ordered a board for my son via the Instagram page. Really simple process and instructions. Amazing quality, extremely helpful and a rapid turnaround to boot!
I will be recommending to friends!
15 février 2023
Avis spontané
Great product & allows kids to practice football
Great product, delivery and service. Been good for kids to practice football with when weather been bad.
25 décembre 2022
Avis spontané
Réponse de First Touch Football Products Ltd
Thank you for the review ⚽️
Great service
Great service. Great packaging and quick delivery. The item I ordered was great quality and worth the money. Thanks
25 avril 2022
Avis spontané
Very good product fast delivery and…
Very good product fast delivery and service definitely recommend.
25 avril 2022
Avis spontané
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