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Lisez les avis des autres

Noté 5 sur 5 étoiles

We ( me and the wife) have been using fishingbooker for 20 years and haven’t had a bad experience. The reviews are mostly helpful but the details about the boat and crew are the ticket to a successful... Voir plus

Noté 5 sur 5 étoiles

We used Fishing Booker to book a fishing trip from Isla Mujeres, Mexico. There are many "mom-and-pop" operators there, and the Fishing Booker website provides detailed information about each to help... Voir plus

Noté 5 sur 5 étoiles

Easy to choose a captain and boat. Lots of info about the captain, boat size, and max number of people. Very clear on total cost and accepted methods of payment. Received reminders of when and where.... Voir plus

Noté 1 sur 5 étoiles

Captain no showed for a trip that we had planned for months. Fishing Booker does not allow reviews unless a trip is completed, so they are just protecting idiots like this who obviously don’t care ab... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service e-commerce
  2. Location de matériel de pêche

Écrit par l'entreprise

FishingBooker is the world’s largest online service that enables you to find and book fishing trips.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

324 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fishing Booker is great.

Using Fishing Booker has never disappointed me. Easy to use and book. Great fishing guides that really care about giving you a memorable trip.

14 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Captain was wonderful

Our Captain was wonderful! Despite the bad weather, he moved spots until we found the tarpon. We were able to land 1 and had BIG ones on that kept jumping out of the water and we lost the tarpons. We figured the ones we lost were around 80+lbs. Definitely will book another trip with him for Peacock bass when we return next year.

11 novembre 2024
Avis spontané
Noté 2 sur 5 étoiles

We were told we could pay CC to the…

We were told we could pay CC to the captian before we boarded the charter. Before we departed we were told they would only take cash $350 which we managed to scrape up. We trawled (top fishing) for 4 hours and only caught 5 barracuda which came to $100 per fish that we were told we could not keep or eat. You cannot take fish home from DR period.

11 octobre 2024
Avis spontané
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Réponse de FishingBooker

Dear Tojie,

Thank you for sharing your feedback. I’m very sorry to hear about the challenges you encountered during your trip, and I completely understand how disappointing this experience could have been for you.

We require our captains to have the information about payment methods and fishing practices—such as whether fish can be kept or released—is disclosed on the captain’s listing. However, I would be more than happy to look into this situation further to ensure all the details were properly advertised and communicated.

Could you please provide your booking ID or the email address associated with your reservation at customer.service@fishingbooker.com? This will allow me to investigate the matter thoroughly and follow up with both you and the captain to address these concerns.

I hope to hear from you soon so we can work towards a resolution. Thank you again for bringing this to our attention, and I truly apologize for any inconvenience caused.

- Niko

Noté 5 sur 5 étoiles

The BEST!

The BEST!! When our 4 hour trip was over we had'nt had one bite but he continued to fish for another 1 1/2 hours without saying a work about it! At that point we caught 2 barracudas and a huge sailfish! It was so nice of them to do that.

7 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

I was having trouble navigating the…

I was having trouble navigating the site after the booking i made for myself and my grandson. Thankfully i found a number to call , and Adam graciously helped me with the cancelation. What a pleasure that this was so easy and honestly i wiuld use this service again because of the ease of booking and canceling. I was so worried that i would not figure out how to proceed with cancellation and it turned out to be very sttaightforward. And within the time frame for cancelations. Thanks again for the great service.

30 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Very easy to use and reliable

Very easy to use, clear information and useful filters to narrow seaches down by, for example by species, fishing type.
Skippers are always very quick to respond and communicate, so you have a reliable booking that you can count on.
Great way to have a days fishing lined up for when you go on holiday!
Highly recommended!!

22 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Fishing Booker is a great venue to find…

Fishing Booker is a great venue to find Charter. Buyer beware, though this is a great site - be deligent in researching the Charter you select. We have had great success in sever past bookings from this site, however, the last Charter was a complete bust and the Captain was should not be on the water. With that said, 97% will be on board with rules, safety, and provide a great experience. Sometimes, in all businesses there will be the select few that fly under the radar. Again, FishingBooker is a great recommended site to use - just do your research once you select.

21 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

Fishing Booker clearly does not vet…

Fishing Booker clearly does not vet their boats/captains in any meaningful way. We booked a fishing trip for our family last spring during spring break on Florida's Gulf coast near Naples, through "FishingBooker.com" and it was a bit of a nightmare. The weather wasn't great but the captain didn't cancel and just kept us around the coast fishing for drum by sight (not what we expected for a deep sea fishing trip). We caught a few fish but upon return to the docks the captain was detained by Florida Fish and Wildlife, did not have a license or proof of registration of the boat, and they threw most of our fish out because they were too small. It was quite confrontational and my young kids had to watch all of it play out while we waited for the few fish we could keep. At the end of the day it was a really bad experience that we paid $800 plus a tip for and had a few unappetizing fish. AVOID AVOID AVOID or follow a good review.

25 mars 2024
Avis spontané
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Réponse de FishingBooker

Hi Mike,

Thank you for sharing your experience. I’m truly sorry to hear about your trip, especially knowing that your kids were there and that it likely wasn’t the experience they were hoping for.

I would like to investigate this situation further to address the issues you encountered and ensure that such incidents do not happen again. Unfortunately, I couldn’t find any booking in our system that matches the details of your trip. I requested more information through Trustpilot, but unfortunately, I haven't received any additional details yet. Could you please email us at customer.service@fishingbooker.com with your booking information and any additional details? This will help us look into the matter thoroughly and take appropriate action.

I truly hope to hear from you soon.

- Niko

Noté 5 sur 5 étoiles

Excellent experience!

There were many boats and trips to choose from, registration was easy, communication was great, and most importantly, the trip was outstanding! The boat, captain and deckhand were fantastic!

18 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

AMAZING

AMAZING! Captain Daryl was the absolute best Captain, fisherman and guide! He was very knowledgeable and knew exactly where to go and when. He kept in contact with us prior to the trip during the trip and even after the trip, by sending photos and videos. He helped my teenage boys have an adventure of a lifetime! They caught several different types of fish and even provided recipes for enjoying them while on our vacation and helping package them for the flight back to MN. He went above and beyond and taught the boys how to bait reel catch filet and eat delicious ocean fish. Honestly he was super fantastic and I would travel to CA again just to go back on the ocean with him!!!

15 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Greatest Support Team EVER

Always prompt when answering the phone, never any long wait times or holds, they're able to fix any issues that arise extremely quickly, really can't say enough about how amazing the Captains line is.

11 octobre 2024
Avis spontané
Noté 2 sur 5 étoiles

Proteus fishing trip

Nice boat, but no teas or coffees, or drinks whatsoever. Toilet didn't work. Wasn't a great day tbh but that's fishing, and they wouldn't gut the fish either at the end of the day. Just basic fishing at great expense.

5 octobre 2024
Avis spontané
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Réponse de FishingBooker

Hi Michael, thank you for sharing your feedback. I am sorry to hear about the issues you faced with the lack of refreshments, the toilet, and the overall lack of service. This is not the level of service we expect our captain to deliver.

Could you kindly provide us with your booking ID number or more details about your trip? I was unable to find any recent bookings associated with your name and would love to investigate further to ensure we address these concerns properly.

If you have a couple of minutes, please feel free to send us more information at customer.service@fishingbooker.com. I hope to hear from you soon.

-Niko

Noté 5 sur 5 étoiles

Mark to the rescue!

When we realized we had booked both fishing trips on the same day we called and spoke to Mark. He was absolutely wonderful! He was patient and kind and was able to fix our problem quickly. We are coming from Illinois and our trip would have been difficult but Mark went above and beyond. He even called the Captain to he sure things were correct.

3 octobre 2024
Avis spontané
Noté 4 sur 5 étoiles

This app makes it easy to find what you…

This app makes it easy to find what you are looking for in 1 spot it’s easy to go from one boat to another fast great pictures and what each boat offers the reviews for each boat helps you cater to what you are searching for

22 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great way to find the charter fishing…

Great way to find the charter fishing trip you are looking for. Really good selection of fishing adventures. Easy to navigate and get what you are looking for. Highly recommend this site for a fishing trip of a life time.

21 septembre 2024
Avis spontané

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