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Fitstraps Avis 

10
•
TrustScore 4 sur 5

3,9

Magasins d'appareils de fitness
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À propos de l'entreprise

  1. Magasins d'appareils de fitness
  2. aussi dans
  3. Magasin de vêtements de sport
  4. Magasin de vêtements de sport (activewear)
  5. Vente d'équipement de fitness en gros

Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

10 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,9

Tous les avis

(10)

9 avis reçus au cours des 12 derniers mois

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Nous vérifions les avis

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus
Noté 3 sur 5 étoiles

Really improved customer service

I wrote a review in May regarding my experience of this company. I bought a strap and within 3 weeks it broke. I was really annoyed with the communication of company as I did not hear anything back from them until July. In the meantime I did buy a new strap from another company. Leslie did email me and apologised as my emails went to spam. The company did rectify this issue as they sent me out a new strap, however it is still in the packaging as during that time I did have to buy a new strap. My one star rating I think was justified in May, however they did send me a new strap, I would have preferred a refund. In saying that, they sent the replacement, and they are an Irish company and they have quick deliveries and they communicated very promptly when they realised what had happened. I think I just got unlucky and I want to change my rating to 3 stars because they did rectify the problem.

12 octobre 2026
Avis spontané
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Réponse de Fitstraps

Thanks for your updated review and feedback Carmel. Apologies again that it took as long as it did to resolve it. Had we seen the initial emails, we would have dealt with it immediately.

Noté 5 sur 5 étoiles

Easy, quick, responsive

Easily ordered, quick delivery, very responsive. And they helped me find the right strap for the watch when I sent photos. It didnt fit so sending back was so simple and easy and theu sent the correct one out in day.
Must say im impressed bu their service.

9 juin 2026
Avis spontané
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Réponse de Fitstraps

Thanks Linda, glad we could provide a good service.

Noté 5 sur 5 étoiles

Absolutely brilliant service

Absolutely brilliant service, ordered two straps yesterday morning, got a discount as I bought two and to my amazement they arrived today. Such fast delivery and great looking straps. Delighted with my purchases and always great to support Irish businesses! Would highly recommend!

26 mai 2026
Avis spontané
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Réponse de Fitstraps

Thanks Lisa, delighted with your review, and glad we could help.

Noté 5 sur 5 étoiles

Very happy with my strap

Very happy with my strap. Great quality and speedy delivery. Recommended.

8 mars 2026
Avis spontané
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Réponse de Fitstraps

Thanks for your review Simon, glad you are happy with our service.

Noté 5 sur 5 étoiles

I ordered a replacement strap for my…

I ordered a replacement strap for my Garmin Venu 3 on Thursday. I got a notification to say it was dispatched that day. It arrived the next day. The strap is great. I ordered it in white. It really looks nice with the rose gold buckle. Overall, very happy with the purchase - Friendly customer service, fast delivery, great product. Would recommend Fitstraps.ie.

6 février 2026
Avis spontané
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Réponse de Fitstraps

Thanks for your feedback Mary, delighted you are happy with your strap.

Noté 1 sur 5 étoiles

It gives the impression it is located…

It gives the impression it is located in Ireland but is actually based in china. I wanted to buy from an Irish company. Tried to contact them but they do reply to enquirers. Will not use them again

7 février 2026
Avis spontané
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Réponse de Fitstraps

Hi Hazel, thanks for your review. I'm sorry our service did not meet your expectations. Just to clarify that we are based in Ireland and not China. Your order was dispatched on time, from our premises in Ireland. However, it does appear that you order arrived 2 or 3 days late. You contacted us about it on a Saturday, and then left this review (on the same day) saying that we didn't reply. We replied on Monday (as our business closes on the weekend). So we had no proper chance to address the issue before you left this negative review. We tried our best to resolve the situation and offer you something in the way of compensation, but received no reply from you. Again, we are sorry for the late delivery.

Noté 1 sur 5 étoiles

If you want to buy from uk company this is not it. Pretending to be in the uk but in china

This company claims from uk which is why i bought from them in the first place however, item has now been shipped and is coming from china.
Will not buy from this company again.

6 mai 2025
Avis spontané
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Réponse de Fitstraps

Hi Mrs. Faulkner, I have checked and you are not a customer of ours. It appears that you have left this negative review for the wrong company. We don't claim to be from the UK. We are based in Ireland. You are confusing us with a company that has a .co.uk website. This UK website has absolutely nothing to do with us, and your review should have been left on their page and not ours. I would appreciate it if you would remove the review, and leave it on the correct profile.

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