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Noté 1 sur 5 étoiles

Mein Account wurde vom System automatisch gesperrt. Ich hatte fünf Mal die gleiche Nachricht an verschiedene Anbieter zu einer Projektanfrage gesendet. Das wurde als Spam bewertet. Vom Support kommen... Voir plus

Noté 1 sur 5 étoiles

I was a seller on Fiverr for six years offering Video Game Playtesting for Demos, where $5 got you a 90 minute video of me playing the demo, giving feedback, reporting bugs, grammatical er... Voir plus

Noté 1 sur 5 étoiles

I hired a freelancer to help me begin building a website. I wanted him to view my screen and teach me how to do this since I learn by doing. Instead, he wanted access to the site, and I made a big mi... Voir plus

Noté 1 sur 5 étoiles

Mein Fiverr-Account wurde ohne Begründung gesperrt, dabei wollte ich lediglich passende Freelancer für eines unserer Projekte anschreiben. Fiverr reagiert nicht auf Mails bezüglich der Account-Sperr... Voir plus

À propos de l'entreprise

  1. Service de marketing Internet
  2. Service de développement des affaires
  3. Agence de marketing
  4. Agence de marketing en ligne

Informations provenant de diverses sources externes

Fiverr is the world's largest freelance services marketplace for lean entrepreneurs to focus on growth & create a successful business at affordable costs


Coordonnées de contact

  • International Drive Northwest 3514, 20008, Washington, Etats-Unis

  • fiver.com

1,4

Mauvais

TrustScore 1.5 sur 5

339 avis

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1,4

Tous les avis

(339)

49 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

If someone want to ask what’s the worst…

If someone want to ask what’s the worst platform in the world, I should say fiverr is thewordt platform with people with wosrt mindset.

May be owner of this platform. They only care about their business, they do not think about the people who are working there. Freelancers are kind of their employees and fiverr is making a living because of freelancers. But for fiverr freelancers are just like dogs. Dogs better.

They do what they want, they make their own rules. They take down gigs as they want. Honestly, they do not think a bit about the sellers.

Taking 20% from all orders. And even from Tips.😂What the. Promotted gigs. Pro seller. So many way to take money from freelancers.

And all in all, no matter what, they take the buyers side always.

17 août 2024
Avis spontané
Noté 1 sur 5 étoiles

Fiverr customer support is the worst

Fiverr customer support is the worst. If you work with a good person then all works fine but if buyer just want you to do his work and get refunded, he can. You can't do anything. I always asked if there is anything missing, I haven't done but there is no answer. They just cancelled my 1000+dollars order very easily. They only ignore my messages because they noticed that they were wrong. So I want to know if there is any other service on top of customer support that I can compain and discuss. If I am wrong with the order ( I proved my service with all online tools and can prove again ) then you can cancel all my orders as well but will you refund me if you are wrong by cancelling the order? If there will not be solution then I will also go to court with replies.

2 août 2024
Avis spontané
Noté 3 sur 5 étoiles

They were great

They were great, I earned good amount of money but one day their system to closed my account, fiver is quite uncertain for sellers.

5 août 2024
Avis spontané
Noté 1 sur 5 étoiles

Mein Account wurde gehackt und wurde…

Mein Account wurde gehackt und wurde Aufträge generier nicht von im Wert von 2700 eur , diese wurde nur von mir aufgedeckt , kein schutz , keine Meldung oder sonstige. Die Aufträge wurden von fivver storniert, alles gut , nur die Rückzahlung warte ich ein Monat , ich bekomme keine Rückmeldung bei Support Anfragen, nie wieder

8 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

Konto gesperrt, Kundenservice will nicht helfen

Ich bin seit 2018 auf Fiverr aktiv. Nach einer Anfrage beim Kundenservice, wurde mein Konto gesperrt. Das nach über 400 erfolgreich abgeschlossenen Aufträgen mit 220 verschiedneen Kunden. Dabei habe ich eine Bewertung von 4.9, einen Service-Level von 10/10, 100% Antwortrate bei Nachrichten usw. erreicht hat. Außerdem bin/war ich auch ein aktiver Kunde mit über 1.500 Euro Umsatz. Ich würde auch für zukünftigen Projekte gern auf meine bekannten Designer zurückgreifen, was jetzt nicht mehr möglich ist. Ich kann auch nicht mehr auf meine bisherigen gekauften digitalen Produkte zugreifen.

Die Kommunikation mit dem Kundenservice gestaltet sich schwierig. Man erhält Textbausteine ohne konkrete Aussagen, schon gar nicht ANtworten darauf was genau beanstandet wird, bzw. Lösungsansätzen um die bisher erfolgreiche Geschäftsbeziehung fortzusetzen.

Nach gefühlt 100 Nachrichten habe ich (glaube ich zumindest) ungefähr herausbekommen, was das Problem ist. In meinem einen Gig biete ich an grafische Dateien (PDF, JPG, ...) in Word-Dokument umzuwandeln. Also etwas wofür es ganz offiziell Tools auch von Adobe gibt. Fiverr sagt ich würde Dokument fälschen. Aber es handelt sich einfach vom eine Konvertierung in ein anderes Format. Jetzt bleibt mir wohl nur noch der Schritt zum Rechtsanwalt.
Schreckliche Erfahrung. Nach einer Anfrage beim Kundenservice, wurde mein Konto gesperrt. Nach gefühlt 100 Nachrichten habe ich ungefähr herausbekommen, was das Problem ist. In meinem einen Gig biete ich an grafische Dateien in Word-Dokument umzuwandeln. Also etwas wofür es ganz offiziell Tools auch von Adobe gibt. Fiverr sagt ich würde Dokument fälschen. Aber es handelt sich einfach vom eine Konvertierung in ein anderes Format. Jetzt bleibt mir wohl nur noch der Schritt zum Rechtsanwalt.

10 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

My account was blocked and opened back…

My account was blocked and opened back after 3 months was reopen to withdraw my funds upon adding my payment method they are saying I cannot withdraw and temporarily locked my account again without replying to my several messages.

15 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

Fiverr blamed me in providing s*xual…

Fiverr blamed me in providing s*xual services
I really do love to create video content, and I was so excited to use Fiverr for this service. It was a shock when my account was disabled.

Fiverr doesn't properly check accounts before blocking them. There are individuals who engage in fraudulent activities on the platform, yet their accounts remain unaffected. I have never done anything wrong on Fiverr, yet my account was blocked without any valid reason. After sending numerous requests for clarification, I was informed that my account was blocked due to alleged s*xual and n&dity content. How can there be s*xual content in hair and makeup products or videos in a spa where people are covered? Is the creation of luxury spa services content considered n*dity or s*xual? Furthermore, why wasn't I given any prior warnings? Why does Fiverr block accounts without conducting a proper investigation, while spammers thrive on the platform?

This is what they sent to me.

Explicit content meant to be s&xually gratifying is not allowed on Fiverr. Providing, offering or asking for deliveries portraying violent, graphic, or humiliating fetishes is also not allowed. For more information please read Fiverr’s adult policy written in our Community Standards.

This is not fair at all. I've worked so hard for my account, and I lost it just because they couldn't properly check the account before deleting it.

And one more thing, I'm really curious why accounts where girls in bikini sell their photos are not blocked if you blocked mine, the account which is not similar to these accounts at all?

PS. How you want me to submit my ticket if you keep blocking me every where? Where is the explanation? Where is investigation? I can't even create a new account as you keep blocking these as well!!!!!

8 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

I was a fast growing seller that was removed without warning

I was a fast growing, high rated seller on Fiverr. Without any warning they terminated my seller account, stating I violated their TOS.

However I showed them proof that I didn’t violate the TOS as stated, since I brought the customer to Fiverr from my social media account. They keep ignoring me or giving me the same generic robotic response.

Fivers practices continue to trend towards treating sellers, who all their revenue comes from horribly. I don’t see how they will possibly stay in business at this rate.

10 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

Beware of Scams on Fiverr – Horrible Experience

Fiverr is a scam company that provides no security to its customers. I believe I have been one of the biggest victims of this. Firstly, I was scammed by a seller who never delivered the item I requested, yet the payment of $1000 was automatically accepted for Order Number FO61EAC42CF04.

A few days later, I received a bulk of messages in my Fiverr inbox from five different sellers (scammers) pretending to be from Fiverr. They sent links and asked for my credit/debit card details. Now, knowing that this website is not trustworthy, I reached out to their support staff. Unfortunately, their response was simply an apology.

The link and QR code I received were directly linked to the Fiverr website, which opened up my Fiverr account. Despite this, Fiverr takes no responsibility for any scams that happen.

Please do not trust this website, as it offers no protection for its users. Stay away and save yourself the trouble!

13 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

This website is a haven for scammer "designers"

This website is a haven for scammers. A project was due yesterday. Today received a status update marked as "delivered," though the designer asked for an extension, but gave no actual delivery date. If I terminate the project, there is no option to rate a designer who fails to deliver, no opportunity to warn other potential clients.

1 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

FIVERR STEALS USER FUNDS AND IGNORE EMAILS

Disgusting scamming and outright terrible company with awful support staff that won't resolve your issue, and instead ban your account, witholding your funds, with no way to log in or appeal. I signed up to an account with a referral link to take advantage of a promotional deal but Fiverr banned the account whilst I had an active order in progress.

Instead of a refund they send an email issuing a "credit invoice" which you have to log in to use, but if they ban your account - you CAN'T login and have no way to access your funds or get a refund.

I have contacted support on multiple occasions, my emails are actively ignored. This isn't a small amount either, my order totalled roughly £700.

Additionally, an associate of mine signed up and had an order of £200, which was a scam order, the seller had a fake portfolio, delivered subpar work and Fiverr's automatic closing of the gig meant that the scammer was paid, and my colleague lost out. Her account was also banned - as it was referred by myself. Which is a complete and utter joke!

Fiverr only exists to make profit and their Trust Pilot reviews are reflective of that.

1 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

Scam service

Incompetent, sporadic and terrible company. Avoid.
The developer I used and I had already paid for Milestone 3 gave up on my project. I started looking for a new developer and Fiverr blocked my account. I did not violate any of its T&Cs, I was simply looking for a replacement of the service. Since then I am trying to ask them to read the messages I sent to contractors, confirm that I acted in line with the T&Cs and reactivate my account. No response from them. They still owe me the money that they hold for Milestone 3!!

27 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

The Devil's Playground for Exploited Freelancers

After five excruciating years trapped in the Fiverr ecosystem, as both a buyer and a top-rated seller with 200+ glowing reviews, my verdict is unequivocal: RUN RUN RUN.

If you value your sanity, your skills, and your financial well-being, do NOT get sucked into the soul-crushing vortex that is Fiverr.

While I consistently delivered exceptional work, I was surrounded by a sea of talentless hacks churning out subpar garbage. This platform is a cesspool of mediocrity, a haven for the unskilled and unscrupulous.

Fiverr's corporate puppet masters, drunk on power and greed, have rigged the game against sellers. The ever-shifting rules are a Kafkaesque nightmare, designed to bleed freelancers dry and line Fiverr's pockets.

Promotions are a cruel joke, a mirage that promises riches but delivers only financial ruin. Countless times, Fiverr has robbed me blind, and I've heard the same harrowing tales from countless other sellers.

This platform is a den of thieves, a parasitic leech sucking the lifeblood out of hardworking freelancers worldwide.

Don't be fooled by Fiverr's shiny facade. It's a toxic wasteland that will leave you broke, broken, and questioning your life choices.

Save yourself the agony and steer clear of this abomination. Your future self will thank you.

29 juin 2024
Avis spontané

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