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Lisez les avis des autres

Noté 1 sur 5 étoiles

Mein Account wurde vom System automatisch gesperrt. Ich hatte fünf Mal die gleiche Nachricht an verschiedene Anbieter zu einer Projektanfrage gesendet. Das wurde als Spam bewertet. Vom Support kommen... Voir plus

Noté 1 sur 5 étoiles

I was a seller on Fiverr for six years offering Video Game Playtesting for Demos, where $5 got you a 90 minute video of me playing the demo, giving feedback, reporting bugs, grammatical er... Voir plus

Noté 1 sur 5 étoiles

I hired a freelancer to help me begin building a website. I wanted him to view my screen and teach me how to do this since I learn by doing. Instead, he wanted access to the site, and I made a big mi... Voir plus

Noté 1 sur 5 étoiles

Mein Fiverr-Account wurde ohne Begründung gesperrt, dabei wollte ich lediglich passende Freelancer für eines unserer Projekte anschreiben. Fiverr reagiert nicht auf Mails bezüglich der Account-Sperr... Voir plus

À propos de l'entreprise

  1. Service de marketing Internet
  2. Service de développement des affaires
  3. Agence de marketing
  4. Agence de marketing en ligne

Informations provenant de diverses sources externes

Fiverr is the world's largest freelance services marketplace for lean entrepreneurs to focus on growth & create a successful business at affordable costs


Coordonnées de contact

  • International Drive Northwest 3514, 20008, Washington, Etats-Unis

  • fiver.com

1,4

Mauvais

TrustScore 1.5 sur 5

339 avis

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1,4

Tous les avis

(339)

49 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Sehr schlechte Dienstleistung

Sehr schlechte Dienstleistung. Verkäufer antworten kaum, Qualität ist schlecht, Zeiten werden nicht eingehalten. App gelöscht und nie wieder.

5 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

Fiverr recent update about the seller…

Fiverr recent update about the seller level system has ruined the career or top sellers, They are using AI system now to handle the seller profile and that has ruined everything. It's so unfortunate that their AI algorithms does not do fair valuation. I am working on Fiverr from 2016 and now in 2024 i am thinking to leave this platform and shift to other platforms. I would suggest never work with Fiverr.

12 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

Fiverr treats freelancers like trash

Fiverr is full of … they treat sellers like trash, they never support sellers, with their new system they left thousands of great sellers unemployed. Everything is operated by AI, no human will respond to you if you have a problem, they just copy/paste generic responses. Stay awaaaaay

5 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

Hopeless

Hopeless! Been Waiting 2 months for a one-page landing page. I have ended up doing my own one as I could not wait anymore. Sooo over Fivver! They don't care and just take your money and do not respond

28 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

why is the company charging service…

why is the company charging service fees that too if it was a small amount not a problem but 50 per of the service purchased this is unfair for the buyer and the seller and i didn't know about the service fees until i saw the bill amount it was increased service fees and vat both unnecessary charges have being applied this basically a scam by charging service fees and i don't want to purchase any service from this company rather i go to a typing center they will charge fair amount.

12 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

"I am leaving a 1-star review for…

"I am leaving a 1-star review for Fiverr because they did not support me when a seller took money for a service they failed to complete, not just once but twice. There's a 14-day complaint procedure that sellers seem to know how to manipulate. Fiverr blocks the buyer from leaving a negative review, which is unfair

23 juin 2023
Avis spontané
Noté 2 sur 5 étoiles

Wow! Unbelievably bad!

Wow, wow, wow. What an appalling experience!

Tried to sign up with this company as a seller. Account was declined, no explanation. Declined, decision can not be changed!

Never come across such an unhelpful, arrogant company in my life.

They reviewed my messages and reinstated me. I've given them an extra star for now, but watch this space.

2 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Disregard for Time and Effort mixed with Unhelpful Support

After creating a gig in both English and German, it gets flagged for not meeting guidelines. The information from Fiverr regarding the rejection is unclear and unhelpful, failing to pinpoint the exact issue. Eventually, they block further edits to your gig. They reject your gig, claiming it's not in a supported language, despite adherence to their English-first policy.

The customer support becomes dismissive when you inquire further, claiming they cannot unblock the gig. The response is generic and completely disregards the work you put in. In your second inquiry, the supporter doesn't even read the case, posting another generic answer with something misplaced about plagiarism.

This experience demonstrates a lack of appreciation for the time and effort you invest and exposes significant flaws in Fiverr's system, such as the inability to copy elements from existing gigs, leading to unnecessary extra work. Their platform proves to be user-unfriendly and dismissive.

Caution is advised for those considering using Fiverr, as you may encounter similar issues with support and system inflexibility, leading to a disappointing experience.

1 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

THIEVES AND SCAMMERS

All the things wrong with Fiverr:

1) Takes a long time to receive funds. Takes up to a month. WHY? You are stealing my earnings already with your fees.

2) They support alot of fake sellers and buyers. EXTREMELY concerning when the majority of those profiles are from INDIA, PAKISTAN and ISRAEL.

3) Customer support is non-existing. They will close and block your account immediately, not allowing you to voice your concerns or issues.

4) Once your account is closed or unreasonly banned, they steal your funds. You will not receive a check or be able to withdraw any pending earnings supposedly under review. For this they are THIEVES and SCAMMERS.

23 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Scammers

Scammers. Customer support will not resolve the issues. Once you write a review for which the seller pesters you constantly, you cannot change it and they will disappear. I was told there is lifetime support and I accepted the work in good faith. The site is useless and not operational. Do not hire anyone from Fiverr especially from Mexico and other countries. I had issues with two sellers - both were scams. I had luck with just 1 person on this platform. DO NOT USE the platform.

23 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Perfect for creative services

Perfect for creative services. Fiverr has been excellent to use for graphic design. Very easy to use and navigate through to custom design the branding and colors to suit my theme. Any problems or issues encountered along the way are very easily resolved with Support help from a Fiverr Expert. I am currently loving the additional features like progress tracking and instant updates, making the whole process seamless for my projects.

26 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

DO NOT USE THEM

DO NOT USE THEM. I ORDERED A LOGO TO BE DONE FOR MY COMPANY AND WAS CHARGED £60.00 FOR WHAT LOOKED LIKE A 12 YEAR OLD KID DONE IT. I WAS TOLD NOT GETTING A REFUND EITHER. AVOID AT ALL COSTS!!!

25 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Was a seller on this platform

Was a seller on this platform, they suddenly suspended my account when complaining about their seller tier reduction when two buyers cancelled their orders.

Their reasoning was that I violated their guidelines for operating outside of their platform. Magically I hadn't prior to complaining about their unfair tier system. I received no value of money regarding any order outside of their system so I fail to see where on earth this accusation has come from?!

Avoid this site at all costs, a very unfair and unjust company operating at their own whim who have now significantly affected myself and the regular customers I dealt with whom now will likely have to cease ordering via fiverr so it's an additional loss to themselves. Absolutely seething with this company!

Further update they 'reviewed' the decisions and then closed down the support ticket immediately. Their excuse is that I didn't put the monetary value of materials I PERSONALLY paid for through their site, YOUR terms clearly say all orders should be passed through your site, where in that order did It say I would be supplying materials? No where. The client cancelled their order and offered to send me the monetary value of materials I had already ordered using my own private funds not the clients and was nowhere any part of the agreement on the order.
So you have twisted the occurance using my own provided screenshots illustating the cancelled orders to permanantly disable not only my account but the access numerous customers had to quick turnaround options via your site. Good job and well done on the dedication of cancelling your client base.

The so called customer service is some of the worst I have ever experience, lack of any morals and understanding and instead of actually talking to you they just rather disable your access. Over 50+ 5* reviews, only when I complained about their own buisiness did they suddenly find an issue to ban me.

18 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Impossible to be a fitness coach on Fiverr

Impossible to be a fitness coach on Fiverr!

My profile got deactivated for trying to conduct business outside of the Fiverr platform which simply isn't true as certain aspects of coaching are impossible to do on the Fiverr platform.

This "team" of Fiverr's that decides if a profile should be deactivated or not clearly lacks common sense and fairness. They seem to have no regard for the hard work and dedication that goes into building a successful fitness coaching business nor understand anything about fitness coaching.

Not only did they falsely accuse me of conducting business outside of their platform, but they conveniently ignore the fact that certain aspects of coaching simply cannot be effectively carried out within their limited framework. It's absurd to expect fitness coaches to provide comprehensive support solely through their messaging system.

To add insult to injury, my profile, which I had painstakingly built over the past year, watching it grow slowly, day by day, was deactivated right after I reported someone who was trying to scam me. It's ironic how Fiverr rewards scammers and punishes honest users who dare to stand up against them.

It's clear that Fiverr's so-called "team" lacks the ability to discern right from wrong and has no interest in fostering a supportive environment for legitimate professionals. Instead, they choose to silence voices that expose their flawed system and protect the very scammers they should be eradicating.

I'm beyond frustrated and disappointed with Fiverr's unjust actions and terrible customer support that tells you nothing.

They have not only cost me potential clients and income but have also shattered my trust in their platform. If you're a fitness coach looking for a fair and supportive marketplace to showcase your skills, I strongly advise you to look elsewhere because Fiverr clearly isn't the place for it.

10 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

Fiverr and terrible for Freeelancers

Fiverr and terrible for Freeelancers. Avoid if you can.

It takes up to a month to get paid through the payoneer system, and their support team is essentially non existing with just automated bots. (the perfect way to be treated when its the freelancers that make the platform actually work)

23 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Painfully inept

Had a small project I needed some help with, decided to give fiverr a go.

Created an account, reaached out to a few sellers to talk about requirements and budget.............account got deleted, no rhyme or reason was ever given, fiverr just decided to delete my account

Created a second account, this time using my gmail address opposed to my old .live.co.uk I used above. Again reached out to sellers, had some negotiations, came to an agreement with one, few days later get a notification saying I have recieved an update from the seller, click to be directed to read the update.................get a page telling me my account has been deleted. Yet again no rhyme, no reason, no means of contacting anyone, zero support. Based on literally nothing and without even having the common decency to communicate they just arbitrarily deleted my account again, which cost me the chunk of money I had paid the person to begin the project meaning I was scammed, not by a questionable seller but by fiverr themselves and their limitless idiocy and it also cost the seller further paydays because a job was pulled out from under her feet evidently for no reason other than someone at fiverr was in a bad mood that day.

While I am critiquing I may as well also address how pathetic their website is, their one job is to facilitate dialogue between 2 parties, but their site is so crap it struggles to even do that. There are holdover websites from the 90's that are still running which run smoother than this, expect constant lag, constant errors, constant "this page is slowing down x browser"
The notification button doesnt work
The mailbox shortcut button doesnt work
The orders button doesnt work
Any changes you make in your profile settings will not save.

I have had viruses that slow my computer down less than 1 tab of fiverr's appaling website

8 décembre 2023
Avis spontané

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