I had my car repaired by Fix Auto Buckingham in October last year. A fault came to light last week. From the initial phone call to the person who had instant access to the items replaced on the car, t... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnits 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU Brackley, Northamptonshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The reception staff who booked the job were very friendly and knowledgeableThe garage repaired our dented and scratched rear bumper couldn’t fault the job they collected and returned the car to our ho... Voir plus
L'entreprise a répondu
It was a very quick and easy experience Staff super efficient. Kept me update with work on my vehicle. Ready on time
Prompt response and assessment by Josh. I was offered a slot Thursday the following week but due to miscommunication I was not able to secure a courtesy car, which is no biggie as I was on annual lea... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Atelier de réparation automobile
- Atelier de carrosserie automobile
- Service de débosselage automobile
- Garage automobile
- Prestataire de transport automobile privé
À propos de Fix Auto UK - Fix Auto Buckingham
Écrit par l'entreprise
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Écrit par l'entreprise
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Coordonnées de contact
Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU, Brackley, Northamptonshire, Royaume-Uni
- 01280 822671
4,8
Excellent
763 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Repair great, communication could be better
I was very happy with the repair to my car, which was quicker than expected. The car came back clean and the service from reception and mechanics was really friendly, hence the four stars. However, better communication about the courtesy car was needed. As my car is electric we were given an EV replacement. However, the replacement car had a range that was half the distance, and I had a long distance journey to take that weekend. I asked if it could be changed but it didn't sound likely that was going to be an option. Luckily the repair was done more quickly than expected so I got my car back in time. I really think you need to make customers aware when they are planning when to book in what sort of courtesy car they will be given, or ideally, make sure the courtesy car is of similar spec.
4 mars 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Buckingham
Dear Sir,
Thank you very much for your review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe is our primary goal.
Your feedback means a lot to us, courtesy cars are offered as a complimentary option to assist and help people who still need transport, we have taken advise about the range of the electric vehicles, and will make sure the information is given to customers.
Thank you for your comments, they are much appreciated.
Best regards,
Sharon, Fix Auto Buckingham
Being good at what you do is knowledge
Being good at what you do is knowledge. Thank you to the Fix Auto Team and also to Diamond Insurance Company for the recommendation. A top-notch team that works quickly and professionally.
7 mars 2025
Réponse de Fix Auto UK - Fix Auto Buckingham
Hi Zizi
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
Réponse de Fix Auto UK - Fix Auto Buckingham
We appreciate your positive feedback! We're thrilled to hear you had a great experience with our team. We strive to provide excellent communication and service.
Car drop off & pick up was seamless and…
Car drop off & pick up was seamless and repair was done to an excellent standard.
28 février 2025
Réponse de Fix Auto UK - Fix Auto Buckingham
Dear Robert,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
A fantastic service
The staff were very friendly, highly responsive and helpful. The work was excellent and very efficient
4 mars 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Buckingham
Hi Rachel
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
Repair carried out to excellent…
Repair carried out to excellent quality.
My vehicle was collected in a dirty state and returned in pristine condition inside and out.
A brilliant service and highly recommended.
19 février 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Buckingham
Hi Alan
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
Great experience
Great experience - I’m a very particular customer and I’m sure all the staff were happy when I collected my car. Josh and Shelly were super helpful and responded quickly to all my calls and emails - great work undertaken on the car, couldn’t recommend them enough
28 février 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Buckingham
Dear Amie
Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe is our primary goal.
Your feedback means a lot to us, your comments have been passed onto relevant staff which they very much appreciate.
Best regards,
Sharon, Fix Auto Buckingham
The best car repair centre around!!!
Shelly, Sharon, Nigel, Paul all looked after me really well, especially Shelly and Sharon who kept me calm throughout the whole process
I definitely would recommend this company to everyone and I definitely will be sharing feedback to my friends and family Please thank them for me because they’ve really done a fantastic job on my car and I’m ever so proud. I’m so happy to have my car back thank you team!!
27 février 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Buckingham
Dear Happiest Customer Ever,
Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe is our primary goal.
Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.
Best regards,
Sharon, Fix Auto Buckingham
Car repair
I was updated every few days to let me know how things were progressing also when I picked my car up it had been cleaned inside and out and I got a phone call a couple of days later asking if everything was ok.
All in all a great customer service,it’s a shame other repair companies are not as good this one.
Regards Alan
27 février 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Buckingham
Dear Alan,
Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe is our primary goal.
Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.
Best regards,
Sharon, Fix Auto Buckingham
Very pleasant staff
Very pleasant staff, done a brilliant repair, and the car was cleaned, would certainly recommend them
19 février 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Buckingham
Dear Mr Poulton
Thank you very much for your 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe is our primary goal.
Best regards,
Sharon, Fix Auto Buckingham
Thanks for the great service!
19 février 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Buckingham
Dear NK,
Thank you so much for your 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Very happy with the repair
Very happy with the repair, communication was good and the car was picked up and dropped of to me, with minimal effect to my day to day job. Car was also cleaned inside making the overall experience even more pleasant.
19 février 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Buckingham
Dear Ryan,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Great service
Great service, very friendly, kept me updated every step of the way.
20 février 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Buckingham
Dear Benjamin,
Thank you so much for your 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Great communication and great repairs!
Great communication throughout the repairs. I was made aware of any delays and expected completion dates. Always lovely and helpful on the phone and helped finding a courtesy car as quick as possible! Highly recommend. The repairs are great, can’t tell any work has been done. Completed quickly.
25 février 2025
Réponse de Fix Auto UK - Fix Auto Buckingham
Hi Emma
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
Car picked up for repair and delivered…
Car picked up for repair and delivered back once done. Kept informed about progress of work most of the time - but not always. Promised update not sent and had to ask what the position was. Pleasant helpful staff encountered.
4 février 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Buckingham
Good Morning Arthur
Thank you for the review, we apologise for the delayed responses in communication.
We try to keep our customers informed with any new information throughout the repair process that directly affects the customer. We have taken on board your comments surrounding our communication and response time are relayed back to those that dealt with your repair.
We can ensure you that we pride ourselves in excellent customer and hope that in the future we are able to offer a better experience.
Thanks
Sharon, Fix Auto Buckingham
Great customer service throughout.
24 février 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Buckingham
Hi Chris,
Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience at Fix Auto Buckingham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Kindest Regards
Sharon, Fix Auto Buckingham
Efficient and professional service…
Efficient and professional service throughout. Superb regular communication and updates. Standard of work excellent.
14 février 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Buckingham
Hi Charlotte,
Thank you for taking the time to review our services on Trustpilot. We're glad to hear you had a great experience at Fix Auto Buckingham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Kindest Regards
Sharon, Fix Auto Buckingham
Very good service and customer service…
Very good service and customer service was very good at keeping me up to date
20 février 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Buckingham
Hi Craig,
Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience at Fix Auto Buckingham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Kindest Regards
Sharon, Fix Auto Buckingham
Great service from Fixauto Buckingham
Great service from Fixauto Buckingham, big thanks to Justin & Shelly.
Would recommend this company to anyone
20 février 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Buckingham
Hi
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
The work was done to a high standard…
The work was done to a high standard and am very happy with the results. Was difficult to get hold of a curtesy car at first due to being very busy. But that was resolved in the end.
14 février 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Buckingham
Hi Anthony
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.