I dislodged a corner of my cars front bumper having caught it on the edge of a fence post whilst reversing on my drive. I visited Fix Auto in Chessington to get an idea other than cost of repair. I... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementTechview House, Cox Lane, KT9 1SG Chessington, Surrey, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Timely pick up and delivery of car but with a month’s wait for an agreed date for the work to begin, the parts could have been ordered ahead of the car getting to the venue for the work to begin. The... Voir plus
L'entreprise a répondu
Prompt action, answered all my queries on the phone kept me fully updated re progress f my repair
My car came here for repair after a fairly significant impact that affected every panel on one side. Fix Auto were excellent, great communications during the process, always friendly and most importa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Atelier de réparation automobile
- Atelier de carrosserie automobile
- Service de débosselage automobile
- Garage automobile
- Prestataire de transport automobile privé
À propos de Fix Auto UK - Fix Auto Chessington
Écrit par l'entreprise
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Écrit par l'entreprise
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Coordonnées de contact
Techview House, Cox Lane, KT9 1SG, Chessington, Surrey, Royaume-Uni
- 0208 3918700
4,6
Excellent
314 avis
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Excellent service
Excellent service. Very helpful reporting. As a walking stick user, however, I didn’t notice the signs regarding the slope down to the office and fell rather badly as the stick went lower than expected!
16 avril 2026
Réponse de Fix Auto UK - Fix Auto Chessington
Thank you for your review Mr. Hughes. We are very sorry you had a fall, although we have several signs and have carpeted the slope in a different colour we are looking at what else we can put in place to highlight the slope into the office. We hope you are ok.
regards Fix Auto Chessington
I used Fix Auto for the first time and…
I used Fix Auto for the first time and found the staff very friendly, the updates on my vehicle repair helpful and the finished repair of my car were great
14 avril 2026
Réponse de Fix Auto UK - Fix Auto Chessington
Thank you for your great review Sarah. We are delighted you found the staff friendly and the repair great. I will pass the feedback on to all staff. Fix Auto Chessington
Work carried out to a excellent level.
Work carried out to a excellent level.
Staff very helpful ,communication was good .
Only problem was took a long time to take it in for repair ,but was not in a rush anyway.
Offered to spray the doors to complete the respray for a small cost .
Replaced a number plate at no cost even though it was not broken in the crash to keep them looking the same .
Definitely would use them again
2 avril 2026
Réponse de Fix Auto UK - Fix Auto Chessington
Thank you for your review Mr. Dobbs
It is great to hear the staff and communication was good throughout repairs and we are glad you would return if need be. Apologies repairs took longer than usual for the 2 claims.
Fix Auto Chessington
Your garage did an excellent repair but…
Your garage did an excellent repair but managed to lose some items from the boot and despite calling your office I have had no news.
20 mars 2026
Réponse de Fix Auto UK - Fix Auto Chessington
Thank you for your review. I believe this was regarding a first aid kit. My colleague did call you on Monday 23/03 but there was no answer at 08:59. She did send an email to advise that the technician advised the first aid kit is under the boot carpet.
1st Class Excellent Service
Excellent service from the moment my car was booked in. All extremely efficient, kept me up to date at every point. Extremely polite staff whether working with the booking in service to the driver delivering the courtesy car. The repairs updates were excellent, very clear and exceeded time expectations. Overall superb and woudl highly recommend.
20 mars 2026
Réponse de Fix Auto UK - Fix Auto Chessington
Thank you very much for your wonderful review. It is great to hear that you have an excellent experience. Thank you for taking time to let us know.
Fix Auto Chessington
Outstanding Service All around
These guys are the real deal. Called in and was greeted by a lovely receptionist who gave me the choice to come in or send an image of my vehicle damage.
Upon my Visit, was greeted and quickly attended to. Both Daniel and Sam’s service was outstanding. The work spoke for itself as vehicle looked immaculate and no damage was visible. Quick, efficient all whilst providing the best service. Will definitely be back!
27 mars 2026
Avis spontané
Réponse de Fix Auto UK - Fix Auto Chessington
Thank you so much for the review. Tom was happy to help and we are glad we saved you the hassle of a full repair. Fix Auto Chessington
Réponse de Fix Auto UK - Fix Auto Chessington
Thank you for the 5 star review! we are happy you had a great service
Fix Auto Chessington
Customer Service
The prompt response to an issue and dealing with it was greatly appreciated; good aftercare customer service.
13 mars 2026
Réponse de Fix Auto UK - Fix Auto Chessington
Thank you for your kind review and we are glad we got the issue sorted!
Fix Auto Chessington
Impressed by their efficiency from…
Impressed by their efficiency from delivering a replacement vehicle and collecting mine to regular updates on progress of repairs and keeping to time frame .Would definitely use them again but hope I never need to .
20 mars 2026
Réponse de Fix Auto UK - Fix Auto Chessington
Thank you Mr. Buckingham,
We appreciate your feedback and are happy to hear that you were impressed with our efficient service, including the vehicle replacement and repair updates. We value your business and also wish you safe motoring in the future.
Fix Auto Chessington
Beautiful repair job and we had use of…
Beautiful repair job and we had use of a very smart courtesy car whilst the car was in the garage.
16 mars 2026
Réponse de Fix Auto UK - Fix Auto Chessington
Thank you for your lovely review Ms. Purnell. We are glad the courtesy car was of standard whilst your own car was in for repair.
regards
Fix Auto Chessington
Everything
Everything, from the time of pick up to the time of drop off and even all the updates on the repair was amazing. We were never left un notified.
Thank you so much
16 mars 2026
Réponse de Fix Auto UK - Fix Auto Chessington
Thank you so much Mrs. Suegra
We have been short staff lately so knowing the team are still able to meet expectations is fantastic news!
Fix Auto Chessington
They collected my vehicle at the time…
They collected my vehicle at the time arranged and the repairs have been done to a high standard.
My car was not ready for collection on the day it was meant to be ready, and even the following day, it wasn’t ready until after 4.30.
12 mars 2026
Réponse de Fix Auto UK - Fix Auto Chessington
June,
We appreciate your feedback and are glad the vehicle collection and repair quality met your expectations. We regret that your car wasn't ready on time and apologise for the delay. We'll review our processes to prevent this in the future though we do state completion dates are estimated.
Fix Auto Chessington
Wonderful service
My experience with this service was made easy, it flowed smoothly, everything was clearly explained to me and all the staff involved were nice and kind.
25 février 2026
Réponse de Fix Auto UK - Fix Auto Chessington
Thank you for your kind review Karine!
We are very happy that all went well and the staff were pleasant
Fix Auto Chessington
Réponse de Fix Auto UK - Fix Auto Chessington
Thank you for your review Mr. Connolly !
Fix Auto Chessington
Easy from start to finish
Easy from start to finish, great communication and finished on expected completion date too
20 février 2026
Réponse de Fix Auto UK - Fix Auto Chessington
Thank you Mr. Brown,
We're happy to hear that your experience was communication and completion. Thank you for taking the time to review us.
Fix Auto Chessington
Good experience
The female staff were friendly, patient and helpful on the phone and guided me through the process.
The person who delivered the courtesy car could have been more helpful. When I asked him if there was a manual he said “Yes”. There wasn’t so I had to ring their office several times to find out how to work things. They kept me well informed on the progress of the repairs.
26 février 2026
Réponse de Fix Auto UK - Fix Auto Chessington
Thank you for your review. We will speak to our transport team to ensure they explain better that manuals are only online from now on in order to better communicate with customers and ensure they know how everything works.
Fix Auto Chessington
Very good service — fast and professional.
Excellent service and outstanding customer care. The work was very efficient, and they kept me informed throughout the entire repair process of my car.
20 février 2026
Réponse de Fix Auto UK - Fix Auto Chessington
Thank you Yajaira,
We appreciate you taking the time to leave us this review! We're happy to hear you received excellent service and care, and were kept informed during the repair process.
Fix Auto Chessington
Réponse de Fix Auto UK - Fix Auto Chessington
Thank you for your review , we much appreciate it !
Fix Auto Chessington
Great customer service
Great customer service; I was informed regularly about the status of the repairs, and was dealt with most courteously by the office. A pleasure to have done business with the company.
19 février 2026
Avis spontané
Réponse de Fix Auto UK - Fix Auto Chessington
Thank you for your review Mr. Mansfield. It was a pleasure meeting you yesterday and speaking to your wife. We hope all goes well with re-cooping the costs from the third party
Fix Auto Chessington
Car was taken in for repair after an…
Car was taken in for repair after an accident.
Has come back with a active drivetrain fault which was not active when they took the car and are refusing to take responsibility. Will never be using them again as this now has to come out of my pocket and our inconvenience. Go with a more reputable company instead.
Flagged my review as defamatory when being told the truth. Great company
17 février 2026
Réponse de Fix Auto UK - Fix Auto Chessington
Dear Mr. James
Whilst we appreciate your frustration, your comments paint a different narrative to the situation. Firstly, you stated your tyre pressure light was never on and this was down to us. We emailed you copy photos you sent us in December for an estimate of your vehicle outside of your home with the light on and you accepted you had not realised it was on but it clearly was before we had the vehicle in. The fault you are referring to above, we spent over an hour with you, running through the diagnostics on the vehicle with the reports from the pre diagnostic we carried out before repairs which had the faults causing this issue registered thereby giving you the evidence the fault is pre existing. The fault that is permanently stored is the transmission oil: shelf life exceeded - which is a maintenance issue. A quick bit of research online shows that this fault effects the drivetrain and can place the vehicle into limp mode. We have explained this to you and your insurer and offered you a copy of the diagnostics report which you refused. We would always deal with issues that we felt were caused whilst in our care and our staff are company are extremely reputable. I appreciate it is not the answer you wanted but we cannot be held responsible for maintenance issues for which we can clearly evidence is the problem in this case.
Fix Auto Chessington
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