Fix Auto UK - Fix Auto Chessington Avis 

Ford Mustang repairs. Very happy with the service provided by the Chessington branch. I made initial contact to arrange the repairs, following which they took charge and kept me informed throughout the repair process.
I needed to drop my car off due to going on holiday, they were very accommodating and helped arrrange this. With regards to parking at the location, there was plenty of spaces. My car also needed an exhaust replacement from USA, for which again they managed the entire process, keeping me informed.
The Director, Arnie and his entire staff force were very good at customer focus, making you feel at ease about getting the car repairs carried out by them.
Once the repairs were on their way, they kept me informed including about the exhaust/parts delivery due from the States. On completion a time was arranged for collection and I was very satisfied with the work they had carried out, everything looked like it should and nothing was out of place. Very happy with the entire process. Thank you all.

Excellent service. Nina was great with everything.

Very professional and courteous service. Regular and informative updates. Repair to the highest standard. Took a little longer than ideal, but this was due to delays in delivery of required parts.

Experience was good

Thanks to all the team, especially Ninela for doing an outstanding job on my Range Rover, quick turn around, great communication and highly skilled technicians, would highly recommend and will definitely be coming back in the future if needed many thanks to Fix Auto Chessington

My music system doesn't work,
I brought the to repair the back bumper, you delivered the car without music system. I complained the day of collection the engineers checked and told me that they can fix it.

I didn't say such thing never ever, the music system works always, we do not net to twist words, as you engineer say can be something simple, but is not on me to get it right, you are the professionals not me when the accident happened everything worked properly including the lights, what I'm asking is just a fair repair.

Great service, communication and timings

These guys are amazing! Had a horrible break in at home when our car ceys were stolen meaning all locks needed to be replaced and new keys programmed. The team at FixAuto Chessington turned the job around super quick, ordering and fitting the parts even before I had a chance to drop off the paperwork for the job. Couldn’t be happier with the service. 5-stars!!

Brilliant and very helpful. I needed my car back a day earlier due to personal circumstances and the staff bend back wards and forward to make this happen. Thank you so much

Great customer service
Our vehicle was repaired very quickly and to a high standard. Car was also cleaned inside which was pleasant surprise. Highly recommend

Good repair job by Fix Auto Chessington. Professional front of house Ninela kept me updated on progress, thank you.

Good communication, good timing and the damage to mirror was fixed very well

Great experience and would recommend to anyone. quick, clean and friendly service

Used this company twice now after 2 hit and run collisions.
Last year damaged on my street and same again this year.
Fix Autos have been Amazing from day one
Communication is 1st class from dropping off my car and picking up a replacement to collection just over a week after.
The lovely ladies in reception are really friendly and I was updated with a text throughout the process.
I collected my car today and it looked like it did the day I drove it out of a Showroom.
Absolute fantastic job! Thanks to everyone involved at Fix Autos and keep up the good work 👍

I was kept informed every few days with the progress, the car was so clean looked brand new …
Thank you

Great communication from start to finish. Updates along the way and finished a week before the original estimate. Excellent work.

Kept me fully informed of the progress of my vehicle.
Vehicle returned on time .

Brillant service from start to finish. Repairs to my car have been done to a high standard. Staff were very friendly and helpful. Would highly recommend Fix Auto Chessington

Fix Auto did a good job of correcting some damage to my car's body work following an accident.

However, they were instructed by the insurance company. This meant they would not give me a print out of the work completed on my car.

Whilst the car was with them, it also proved impossible to find out whether any damage had been done to the steering (I tried on several calls). Even now I have the car back, I have no idea of what they did or didn't do. (apart from the body work repair).

This isn't great since I'm the one that owns the car and the service history.

I think they should have asked the insurance company to review them instead of myself, since they clearly consider the insurance company to be their client.

All in all, I would prefer dealing with a smaller company where you can talk to someone who's worked on the car and can find out what's been done and what hasn't been done.