Cannot fault this Company in anyway. The service was first class and really pleased with the repair. They really put themselves out to help in anyway they could especially Martine nothing too much... Voir plus
L'entreprise a répondu
4 South Place, Harlow, CM20 2AN Essex, Cambridgeshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Cannot fault this Company in anyway. The service was first class and really pleased with the repair. They really put themselves out to help in anyway they could especially Martine nothing too much... Voir plus
L'entreprise a répondu
Despite 2 months of waiting I picked up my car earlier today. They have done an absolutely brilliant job and couldn't be happier, they certainly know their stuff. Communication was also excellen... Voir plus
L'entreprise a répondu
I appreciate all contact by WhatsApp - at least everything in black white. Bit perturbed when text said excess and also VAT element of the job payable etc. had to clarify this. Taking pictures not my... Voir plus
L'entreprise a répondu
I cannot fault my experience of Fix Auto Harlow! The repair on my car was literally amazing and the customer service I received from Abbie was superb. She was so helpful and reassuring and kept me upd... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Écrit par l'entreprise

4 South Place, Harlow, CM20 2AN, Essex, Cambridgeshire, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I was kept informed on how the repair was going by Abbie, the repair itself was fantastic, and the car was returned quicker than expected,I will definitely recommend Fix Auto.

Réponse de Fix Auto UK - Fix Auto Harlow
After my insurance company failed to help me in any way! Abbie from Fix Auto Harlow went above and beyond to try and help me resolve my issue. I will be recommending anyone to come here.

Réponse de Fix Auto UK - Fix Auto Harlow
My car was scratched and dented by an unknown driver. Insurance company arranged for Fix Auto in Harlow to do the repairs.
Fix Auto arranged to pick up my car and gave me a curtesy car (did not need to ask them) They team gave excellent communication and kept me in the loop during the repair process. It told 10 days for the car to be repaired (I was expecting it to be longer). The car looks like new , cannot see any dents or scratches.
Many Thanks.

Réponse de Fix Auto UK - Fix Auto Harlow
From start to finish this company was brilliant, kept me constantly updated and did a brilliant job on my car!!

Réponse de Fix Auto UK - Fix Auto Harlow
Very polite staff and helpful staff. I really appreciate the fact the took their time to get my car done at a very high standard. I really appreciate it. I want to thanks all the members worked on my car. (Nick & Abbie and Dawid very polite and helpful. Thank you

Réponse de Fix Auto UK - Fix Auto Harlow
Excellent customer service from Abbey. From the first contact to arrange for my car to be repaired to the hand over and return of the vehicle.
The whole team did an amazing job.

Réponse de Fix Auto UK - Fix Auto Harlow
Very good company, phoned and planed for my car to be picked up, came at the time they said would. Kept me informed & a week later my car came back not only fixed but had been cleaned inside and out. Keep up the good work 👏

Réponse de Fix Auto UK - Fix Auto Harlow
I wanted to take a moment to acknowledge Abbie for her outstanding support during my recent experience with courtesy car hire. From the very beginning, Abbie demonstrated exceptional professionalism and dedication to ensuring my process was as smooth and efficient as possible. Despite the ongoing challenges we are facing with Enterprise Cars, Abbie's unwavering commitment to excellent communication and problem-solving truly made a difference for FixAuto.
Abbie's attention to detail and willingness to go above and beyond to resolve issues and expedite the process did not go unnoticed. Her friendly and reassuring demeanor made a potentially stressful situation much more manageable. Abbie's exceptional customer service skills and her ability to provide timely and helpful information have left a lasting positive impression.
I am genuinely grateful for Abbie's outstanding assistance, and I believe she is a true asset to your team. Her commitment to ensuring a positive customer experience sets a high standard, and I wanted to express my gratitude for her hard work and dedication.
Thank you, Abbie, for your exceptional service and for making a difference when it mattered most.

Réponse de Fix Auto UK - Fix Auto Harlow
Abbie was a great support to us throughout the process. Abbie clearly explained to us the process and ensured that everything ran smoothly. Abbie was always reachable and no ask was to big (including arranging our hire car as well as helping up to move the collection date several times). Abbie truly is an asset to fix auto

Réponse de Fix Auto UK - Fix Auto Harlow
100% recommend them.
Work carried out has been fantastic, and the customers service A***. Abbie went above and beyond with customer service, and helped on numerous occasions with additional help. Nothing was very too much. Thank you so much.

Réponse de Fix Auto UK - Fix Auto Harlow
The garage have kept me updated every step of the way. I knew how long my car would be in and everything was explained to me. Abbey in particular was fantastic! So helpful and accommodating. I would definitely recommend using them. Thank you, Abbey!

Réponse de Fix Auto UK - Fix Auto Harlow
Probably the best service I have ever had from a business. Communication was amazing and Abbie is an absolute asset to the business. I also found the workshop guy to be very professional and super helpful.
In a time when you’re stressed about what’s happened, I found FIx AUto Harlow to be a 5 star experience. Highly recommend them and highly recommend Abbie as the person you deal with. Thank you for being so brilliant.
Fix Auto Harlow were efficient, quick and easy to use.
The staff were very approachable and helpful.
My car has been fixed to a high standard and I am very ok with the work completed.
I would like staff to have photo ID badges though.
Repaired car promptly and to high standard. Staff very helpful and friendly especially Abbie who communicated throughout and made process as straightforward as possible.

Réponse de Fix Auto UK - Fix Auto Harlow
Would just like to say, very happy with the work done on our mobility car. Excellent work. Chris was really good when collecting and returning the vehicle. Abbie, you have been extremely helpful in every way, making sure you looked after me as well, very pleasant and friendly. Hope this will help you in yr work, thankyou very much. 5 stars.
Regards Norma Penn.

Réponse de Fix Auto UK - Fix Auto Harlow
Friendly, great communication and a profession job carried out. Would highly recommend.

Réponse de Fix Auto UK - Fix Auto Harlow
This was the easiest process I have ever gone through, communication was key and 5* the garage called me to tell me where we are with my car and I was informed at all times. Great customer service from everyone and this was delivered to me at work seamlessly

Réponse de Fix Auto UK - Fix Auto Harlow

Réponse de Fix Auto UK - Fix Auto Harlow
Won’t go anywhere else. Hands down, best bodyshop around.

Réponse de Fix Auto UK - Fix Auto Harlow
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.