Thank you Fix Auto Hoddesdon and Kindertons. Received my Audi back today and it looks AMAZING! Non-fault accident, didnt have to pay a penny and a hire car whilst you had my car. Please pass my grati... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1, Charlton Mead Lane, EN11 0DJ Hoddesdon, Hertfordshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Could not recommend enough, everyone is lovely, got the job done super quick and also picked up and delivered my car back to me
L'entreprise a répondu
My car was taken here via insurance company. The support that every single person I crossed paths with was exceptional - nothing was too much to ask, and I felt informed and updated constantly through... Voir plus
L'entreprise a répondu
Firstly, I was very pleased that FixAuto worked to return my car at lunchtime on 24th Dec. As I was going away 31st dec and they were shut from lunchtime 24th to 5th Jan. Unfortunately there are 3 f... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Atelier de réparation automobile
- Atelier de carrosserie automobile
- Service de débosselage automobile
- Garage automobile
- Prestataire de transport automobile privé
À propos de Fix Auto UK - Fix Auto Hoddesdon
Écrit par l'entreprise
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Écrit par l'entreprise
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Coordonnées de contact
Unit 1, Charlton Mead Lane, EN11 0DJ, Hoddesdon, Hertfordshire, Royaume-Uni
- 01992 551069
4,8
Excellent
147 avis
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GREAT STAFF
GREAT STAFF!
Experienced Great customer service from Rob & Kerry always happy to help everyone!
Specially the man who sits in the corner of the office in the estimating department Andy!
Hope you all have a great day!
21 juin 2023
Avis spontané
Réponse de Fix Auto UK - Fix Auto Hoddesdon
Good Morning Jolie! thank you so much for your kind words it was a pleasure to help you, have a great weekend! many thanks! - Rob
Great service!
My car got sent to Fix Auto for repair through my insurers and I couldn't have been happier with their service.
Initially it was going to take a week for the repairs to be completed, but I had my car delivered back to me within 24 hours, cleaned inside & out.
Everyone I spoke to was super friendly and helpful - especially Rob!
Will definitely be using Fix Auto again - thank you!
7 juin 2023
Réponse de Fix Auto UK - Fix Auto Hoddesdon
Good Morning Lucy! thank you so much for the review, we really appreciate your kind words, (especially Rob haha) - I will pass them onto the team, many thanks, have a great weekend! - Rob
Réponse de Fix Auto UK - Fix Auto Hoddesdon
Good Afternoon Jane and Ray!, thank you so much for the review, we really appreciate your kind words! - I will pass them onto the team, many thanks! - Rob
This company fixed my van through a…
This company fixed my van through a third party insurance claim. From start to finish, they kept me informed, and did an absolutely superb job on my van in super quick time. I can’t recommend them enough. Hopefully don’t need to use them again very soon but they deserve their five stars from the customer service team to the professionalism and expertise of the whole team.
29 mars 2023
Avis spontané
Réponse de Fix Auto UK - Fix Auto Hoddesdon
Good Afternoon Neil, thank you so much for the brilliant review, we really appreciate your kind words! - I will pass them onto the team, have a great weekend! - Rob
Well Repaired
They repaired my car very well all on time picked up and delivered a extremely clean and tidy car thanks
9 mars 2023
Avis spontané
Réponse de Fix Auto UK - Fix Auto Hoddesdon
Good Afternoon John, thank you so much for your kind words. We will pass them on to the team. Have a great day! Rob :)
This garage was used via my insurance.
This garage was used via my insurance.
Their communication is poor. Car was originally booked in for 7th March 2022 called me 8.30 am on day to tell me parts haven't arrived! Went in on 21st March. ano contact from them, 4 weeks later I'm chasing them for updates. Completion date changes daily.
Finally got car back Mid April, but advised waiting on a seal, we will contact you when in.
I called Dec 2022 advised part not in will chase supplier, called again Jan 2023 advised same. called today 03/03/23 to be told part has been in since july 2022. Spoke to manger Rob who said it had actually been in since May 22.
Was told letter sent and calls made to me. Asked why VM was left, was told if you had VM facility we would have done. In fact I do please explain why no one left me a VM. as nothing received
They lie to you to get you off phone!
If your insurance sends you here ask them for another garage.
3 février 2023
Avis spontané
Réponse de Fix Auto UK - Fix Auto Hoddesdon
Good Morning Ms Clements. I am sorry that you feel let down by the service you received, however I have marked as unjustified. Our communication log, call log, and notes show that you were indeed made fully aware of the parts delay and also made aware that the parts issues were out of our hands due to the pandemic. You were contacted several times on receipt of the outstanding part by phone and a letter was sent to you in July last year due to no response from you. When I spoke to you last week to attempt booking you in, you put the phone down on me. Should you decide to have the part fitted, please contact us to arrange a convenient date on 01992 551069 option 1. Kind regards, Rob.
Really lovely warm people
Really lovely warm people. They cared about repairing the car and were so helpful.
22 février 2023
Réponse de Fix Auto UK - Fix Auto Hoddesdon
Good Morning Jennifer, thank you so much for your kind words. We will pass them on to the team. Have a great day! Rob :)
Fix auto hoddesdon and kindertons was…
Fix auto hoddesdon and kindertons was awesome!!!!
What an amazing job on my Audi! Office staff was outstanding, Jolie kept me updated regularly and Rob and Kerry just seem to go that extra mile with their outstanding customer service. The quality of the work carried out is beyond outstanding. Would highly recommend this repairer.
14 février 2023
Avis spontané
Réponse de Fix Auto UK - Fix Auto Hoddesdon
Good Afternoon Sandy, thank you so much for your kind words. We will pass them on to the team. Have a great day! Rob :)
Great service from Fix Auto Hoddeson
Great service from Fix Auto Hoddeson. Lovely people and they did a great job. Told me exactly what was going on at all times.
13 février 2023
Avis spontané
Réponse de Fix Auto UK - Fix Auto Hoddesdon
Good Afternoon Lesley, thank you so much for your kind words. We will pass them on to the team. Have a great day! Rob :)
Good service
Picked up the car and brought it back without any fuss. Repair was good and they managed my expectations of timings for completion. Reassuring on the phone. Thank you
1 décembre 2022
Réponse de Fix Auto UK - Fix Auto Hoddesdon
Good Afternoon Mandy, thank you so much for your kind words. We will pass them on to the team. Have a great day! Rob :)
Réponse de Fix Auto UK - Fix Auto Hoddesdon
Good Afternoon James, thank you so much for your kind words, its really appreciated! I will pass them on to the team. Rob :)
First Class Service
I am absolutely delighted with the service I have received from Fix Auto. Everyone I have dealt with have been kind, considerate and helpful - and I do mean everyone from the ladies ringing from the office to the gentleman that collected and returned my vehicle. Everything was fully explained to me from start to finish.
Thank you all so very much.
9 novembre 2022
Réponse de Fix Auto UK - Fix Auto Hoddesdon
Good Afternoon Natalia, thank you so much for your kind words. We will pass them on to the team. Have a great weekend! Rob :)
Very impressive
From start to finish I was kept up to date with the repair progress.
Lovely facilities and staff.
Excellent job on the repair.
Thank you
4 novembre 2022
Réponse de Fix Auto UK - Fix Auto Hoddesdon
Good Afternoon Steve! Thank you very much for your kind words. We will pass them on to the team. Thank you! Rob :)
I was very pleased with my car
I was very pleased with my car, when they brought it back, they even touched up other parts of colour because they had left over
4 novembre 2022
Réponse de Fix Auto UK - Fix Auto Hoddesdon
Good Afternoon Maria, Thank you very much for your kind words. We will pass them on to the team. Thank you! Rob :)
Very friendly and helpful
Very friendly and helpful. Car collection and return were organised to suit my availability.
22 septembre 2022
Réponse de Fix Auto UK - Fix Auto Hoddesdon
Thank you so much Elaine for the kind words. I will pass them on to the team! Take care, Rob
I can not praise the Hoddesdon garage…
I can not praise the Hoddesdon garage fix auto enough . From start to finish they were brilliant, The staff were so so kind and friendly , keeping me in touch with what was happening with my car . The gentleman who delivered my car was so lovely and professional, my car looked like it had never been in an accident. I was so happy with the service I had from Hoddesdon garage. Thank you to everyone who had anything to do with my car
12 octobre 2022
Réponse de Fix Auto UK - Fix Auto Hoddesdon
Good Afternoon Christine! Thank you very much for your kind words. We will pass them on to the team. Thank you! Rob :)
My car went in for repair Wednesday and…
My car went in for repair Wednesday and back by Thursday afternoon, I was very impressed with the speed of completion. Great service
28 septembre 2022
Réponse de Fix Auto UK - Fix Auto Hoddesdon
Good Afternoon Anne-Marie! Thank you very much for your kind words. We will pass them on to the team. Have a great weekend! Rob :)
Perfect repair,good communication.
30 septembre 2022
Réponse de Fix Auto UK - Fix Auto Hoddesdon
Good Afternoon Jim! Thank you very much for your kind words. We will pass them on to the team. Have a great weekend! Rob :)
Not only was every
Not only was every, down from the telephone calls, quotes and collecting the car, amazingly helpful and friendly, they did a suburb job on my car. Not only was the work great, they cleaned the car inside and out. I also gave birth to my third child while they was working on my car and when they brought it back they brought me a gorgeous bunch of flowers and a congratulations card. I couldn't be more appreciative and just shows what lovely people there are out there. Thank you all again xxx
29 septembre 2022
Réponse de Fix Auto UK - Fix Auto Hoddesdon
Thank you so much for such lovely words Kayleigh, I will pass these on to the team. Congratulations on your magical time as a family! - all the very best, Rob
Very good service
Very good service, polite staff and efficient couldn’t have asked for any more
24 septembre 2022
Réponse de Fix Auto UK - Fix Auto Hoddesdon
Good Afternoon Julie! Thank you very much for your kind words. We will pass them on to the team. Have a great weekend! Rob :)
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