Courtesy car was great and appreciated having it. Was asked to top up the fuel so of course did but received my car back with my fuel light on when I had left it with 150 miles so bit disappointed t... Voir plus
L'entreprise a répondu
Lutterworth Road, Beeches Farm, LE8 6NA Leicester, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Courtesy car was great and appreciated having it. Was asked to top up the fuel so of course did but received my car back with my fuel light on when I had left it with 150 miles so bit disappointed t... Voir plus
L'entreprise a répondu
Excellent repair to the damaged panels on my vehicle. Easy to contact the team when I needed an item from the glove box. Everyone friendly and professional
Following a crash a few weeks earlier, I had a really tight deadline for my vehicle repair as I needed my vehicle back in time for a road trip I'd booked in France. Luckily, the team at Fix Auto pulle... Voir plus
L'entreprise a répondu
Following a no fault RTC the insurance company delegated this company to repair the vehicle. Dents and crumples restored to a new condition making the car look brilliant and clean. Though it took 8 we... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Écrit par l'entreprise

Lutterworth Road, Beeches Farm, LE8 6NA, Leicester, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Réponse de Fix Auto UK - Fix Auto Leicester
Great communication and professionally repaired 👍👍

Réponse de Fix Auto UK - Fix Auto Leicester
They did a great repair on my car as you would expect and were easy to contact, friendly and helpful keeping me informed about how it was progressing and when to pick up.

Réponse de Fix Auto UK - Fix Auto Leicester
Really helpful Customer Service, both in person and on the phone. Was able to source a courtesy car also, they really put me first.

Réponse de Fix Auto UK - Fix Auto Leicester
Had my vehicle taken in for repair. Damage on the vehicle wasn’t repaired and still gave me my car back and had looked worse coming back ….. they say they are Audi verified…. But left my Audi looking outrageous!!!! Will never be using them again as in the past my uncles motor was coming back and forth and they couldn’t even get the paint work back to normal… they end up giving compensation because job was so bad

Réponse de Fix Auto UK - Fix Auto Leicester
Naomi gave exceptional service; she was kind, considerate, understanding and very,very helpful; brilliant service and thank you Naomi

Réponse de Fix Auto UK - Fix Auto Leicester
Unfortunately it took some time to get mry car fixed. Four return dates were given and all were missed. I had to chase against every date. I asked for call backs/confirmation when the car would be ready and they didnt happen. The car was returned recently and it looks good but just took too long..

Réponse de Fix Auto UK - Fix Auto Leicester
Fix Auto did an excellent job on my car - I was worried about matching the colour (flat red) but it was perfect.
The whole set up is really professional and the staff are all friendly and helpful.
Highly recommended, would definitely use again.

Réponse de Fix Auto UK - Fix Auto Leicester
Fix auto did a great job after someone hit my car on the way to work. Both driver side doors needed changing and spraying.
Did a great, clean and professional job. Even cleaned my car after the repair, great service.

Réponse de Fix Auto UK - Fix Auto Leicester
Repair to the car was very good, metallic paint matched perfectly.
Whenever I rang I was given an update and the staff answering were really helpful.

Réponse de Fix Auto UK - Fix Auto Leicester

Réponse de Fix Auto UK - Fix Auto Leicester
The respray of my motorhome was great and i am very pleased with it .However the c ommunication with people on the phone was poor i was not told about an accident on the vehicle until i collected it but it had been fixed

Réponse de Fix Auto UK - Fix Auto Leicester

Réponse de Fix Auto UK - Fix Auto Leicester
Excellent service. Collected and dropped off my van which was so convenient. Excellent repair work also. Highly recommend

Réponse de Fix Auto UK - Fix Auto Leicester
Everyone really helpful and got the car fixed in record time excellent job. Judith wilson

Réponse de Fix Auto UK - Fix Auto Leicester

Réponse de Fix Auto UK - Fix Auto Leicester

Réponse de Fix Auto UK - Fix Auto Leicester
Excellent level of communication and a repair job well done

Réponse de Fix Auto UK - Fix Auto Leicester

Réponse de Fix Auto UK - Fix Auto Leicester
The actual repair work is spot on, and reception are very friendly. However, the communication throughout the process could have been much better. I was initially told on 30/03 that I'd be without my car for around a week. On 09/04, I called for an update and was given a revised completion date of 16/04. When I hadn't heard anything by then, I called again and was told 17/04. After still receiving no update by 20/04, I called again and was then told 22/04. The only time I was proactively contacted was on 23/04 to say the car was ready. It would have been far more considerate to inform me of delays as they arose, rather than me having to chase multiple times. The repair was also booked in around 8 weeks in advance, so it's unclear why there ended up being a 3 week delay to the repairs.

Réponse de Fix Auto UK - Fix Auto Leicester
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.