Excellent repair to van. Collected and returned to my address enabling me to carry on running the business without stress. Van was beautifully clean and well looked after. Many thanks for all your har... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
I was directed to Fix Auto in Mitcham by my insurers and was very impressed by their communications which kept me informed about the stages of the repair process. The results were good and on time and... Voir plus
L'entreprise a répondu
First class service from start to finish. After being involved in an accident which wasn’t our fault and the other person driving off before being able to get their details, we can’t thank Fix Auto en... Voir plus
L'entreprise a répondu
The Guys at Fix Auto have been wonderful, l have been Ill for over 6 months and sometimes had to cancel my car going in, all along they have been so understanding,They kept in touch all the time.... Voir plus
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À propos de l'entreprise
- Atelier de réparation automobile
- Atelier de carrosserie automobile
- Service de débosselage automobile
- Garage automobile
- Prestataire de transport automobile privé
À propos de Fix Auto UK - Fix Auto Mitcham
Écrit par l'entreprise
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Écrit par l'entreprise
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Coordonnées de contact
8 Wandle Way, CR44NB, Mitcham, Surrey, Royaume-Uni
- 07852 131787
4,8
Excellent
266 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Damaged offside front wheel has not been repaired, just exchanged with nearside rear wheel. Cheating!
Offside front wheel was damaged. Once I collected my car from them, no damage found in offside front wheel and just assumed the wheel was repaired and hence collected the car. However, I later found that the damaged offside front wheel was just exchanged with the nearside rear wheel without being repaired. Called garage immediately and they agreed to get it being re-fixed but the BID is one month later. It is their fault and they intend to cheat me, hence they should get it done immediately but they are not. I am very disappointed for their cheating action and their response.
22 décembre 2022
Réponse de Fix Auto UK - Fix Auto Mitcham
Hi There,
Thank you for taking the time to review our services, we apologise for our delayed response and have ensured your comments regarding the repair are fed back.
If you would like further piece of mind or amends to the repair completed by our bodyshop please let us know so we are able to rectify this as it seems, on this occasion, we were unable to meet our high standards.
We can ensure you that at Fix Auto UK we pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK
Brilliant Service
7 décembre 2022
Réponse de Fix Auto UK - Fix Auto Mitcham
Thank you so much for your glowing 5-star review! We do apologise for such a delay in response. We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
We look forward to serving you again should you need our services!
Best regards, Fix Auto Mitcham
Réponse de Fix Auto UK - Fix Auto Mitcham
Thank you for taking the time to review our services on Trustpilot.
We do apologise for a delayed response.
We're glad to hear you had a great experience at Fix Auto Mitcham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Réponse de Fix Auto UK - Fix Auto Mitcham
Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience at Fix Auto Mitcham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Very professional and polite
Very professional and polite. Chris kept me updated with work ongoing. Understanding and helpful. Would recommend this business to friends and family
14 novembre 2022
Réponse de Fix Auto UK - Fix Auto Mitcham
Thank you very much for your fantastic 5-star review! We do apologise for the delay in response. We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe our goal.
Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.
Best regards, Fix Auto Mitcham
Great communication throughout the…
Great communication throughout the process, and a job well done. And the guys collecting/delivering the vehicle were friendly too.
10 novembre 2022
Réponse de Fix Auto UK - Fix Auto Mitcham
Thank you for taking the time to review our services on Trustpilot.
We do apologise for a delayed response.
We're glad to hear you had a great experience at Fix Auto Mitcham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Extra care for vehicle
My car went in after an accident,and the damage parts was duly fixed,I must admit,but i discovered my gear box is worn down more,my hand brake was pulled up, more than I pull it,led
lights was tamper with,also the multi media pad was tamper with
7 novembre 2022
Repairs seem to be good quality…
Repairs seem to be good quality although replacement tyre is cheap. Swapped Pirelli for Nexen.
Reception team are friendly and helpful. Driver also very nice.
Communication not so good. They said they would keep me informed of progress, next thing I’m told my car will be dropped back that day (now!) and keys posted.
Car was very dirty inside and was told it was like that when they got it. It was not.
Refused to tell me what repairs were done, would only tell the accident management company. So how do I know what’s under warranty??
Just seemed awkward really.
Benefit of the doubt to the garage that it’s actually the accident mgmt company with the red tape. The people I spoke to were generally very polite.
8 novembre 2022
Very friendly
Very friendly, kept me informed and quick turn around. Very pleased I got my car back in 5days
21 octobre 2022
Réponse de Fix Auto UK - Fix Auto Mitcham
Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience at Fix Auto Mitcham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Everything went smoothly and car…
Everything went smoothly and car returned as expected
25 octobre 2022
Réponse de Fix Auto UK - Fix Auto Mitcham
Thank you very much for your fantastic 5-star review! We do apologise for the delay in response. We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe our goal.
Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.
Best regards, Fix Auto Mitcham
Will 100% recommend to anyone
Will 100% recommend to anyone. I had a wonderful experience with fix auto! Very professional and extremely helpful and organised, they did a really good job on fixing the scratches on my car.
Overall a great team
21 octobre 2022
Réponse de Fix Auto UK - Fix Auto Mitcham
Thank you so much for your glowing 5-star review! We do apologise for such a delay in response. We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
We look forward to serving you again should you need our services!
Best regards, Fix Auto Mitcham
Fixed my car which had scratches and scrape’s
Rav was very helpful and very polite.
My car was picked up repaired and delivered back. I’m very happy with the work and with the garage. Jason delivered my courtesy car and brought my repaired car back. Very pleasant and friendly man. Great service.
Well done and thank you
7 octobre 2022
Avis spontané
Réponse de Fix Auto UK - Fix Auto Mitcham
Thank you so much for your glowing 5-star review! We do apologise for such a delay in response. We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
We look forward to serving you again should you need our services!
Best regards, Fix Auto Mitcham
Professional body repairer who did a…
Professional body repairer who did a great job and were helpful and communicated well..
7 octobre 2022
Réponse de Fix Auto UK - Fix Auto Mitcham
Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience at Fix Auto Mitcham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Very impressive service
Very impressive service, I had my car collected and returned in a very timely manner and am very pleased with the repair work. Thank you.
6 octobre 2022
Réponse de Fix Auto UK - Fix Auto Mitcham
Thank you for taking the time to review our services on Trustpilot.
We do apologise for a delayed response.
We're glad to hear you had a great experience at Fix Auto Mitcham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
They repaired my car very quickly and…
They repaired my car very quickly and done really good job.
27 septembre 2022
Réponse de Fix Auto UK - Fix Auto Mitcham
Thank you very much for your fantastic 5-star review! We do apologise for the delay in response. We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe our goal.
Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.
Best regards, Fix Auto Mitcham
Réponse de Fix Auto UK - Fix Auto Mitcham
Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience at Fix Auto Mitcham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
There are obvious gap in the panels…
There are obvious gap in the panels after the repair, car needs to be sent back for re-fix. I have called and emailed, waiting for a response for a date for further repair.
Other things is that they did not call you on the day of collection and pick up, which means that you have to wait at home for the whole day. The other garage will call you 30 min before so much more practical.
8 septembre 2022
Réponse de Fix Auto UK - Fix Auto Mitcham
Hi There,
Thank you for taking the time to review our services and we apologise for our delayed response.
We try to keep our customers informed with any new information throughout the repair process that directly affects the customer. We have taken on board your comments surrounding our communication and response time are relayed back to those that dealt with your repair.
We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK
Very helpful service and courteous…
Very helpful service and courteous driver picked up and dropped my car off for repair
12 septembre 2022
Réponse de Fix Auto UK - Fix Auto Mitcham
Thank you very much for your fantastic 5-star review! We do apologise for the delay in response. We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe our goal.
Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.
Best regards, Fix Auto Mitcham
FIx Auto were good at coming to take…
FIx Auto were good at coming to take the car and drop it back.
They kept my car for more than a month despite the small damage which is outrageous they could have order the car parts before taking the car or give me an estimate waiting time
I have to chase them up for an update all the time
13 septembre 2022
Réponse de Fix Auto UK - Fix Auto Mitcham
Hi There,
Thank you for taking the time to review our services, we’d like to apologise for the service you received at the time of review and that whilst we were able to complete the repair we are aware of the delays experienced by yourself.
Having looked into your repair, whilst we aim to return your vehicle as fast as we can we were experiencing delays as reported in your review. This isn’t a position we’d like to be in but worked to the best time scales possible with updates when there was any significant changes through the process.
We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK
Great job
Kept fully up-to-date on the progress of the works and a great final result on the body repairs.
7 septembre 2022
Réponse de Fix Auto UK - Fix Auto Mitcham
Thank you for taking the time to review our services on Trustpilot.
We do apologise for a delayed response.
We're glad to hear you had a great experience at Fix Auto Mitcham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
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