The whole team were very helpful throughout the interactions. During the assessment of the vehicle, details of the potential repairs were explained, the booking in process, collection and delivery cle... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
The whole team were very helpful throughout the interactions. During the assessment of the vehicle, details of the potential repairs were explained, the booking in process, collection and delivery cle... Voir plus
L'entreprise a répondu
Our first point of contact was with Penny who booked us in for the damage assessment. Once completed the mutually agrees date for the repair was set. When the car was collected the driver was ver... Voir plus
L'entreprise a répondu
Sandhurst Team - you are fantastic! From the drivers who collected our very sorry looking vehicle, to the regular communication on progress, our vehicle was returned to us two days earlier than expec... Voir plus
Friendly staff that kept you updated with your repair. The courtesy car was dropped off and collected at our convenience with friendly, efficient service. The repair itself was was of high quality and... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Écrit par l'entreprise

10a Vulcan Way, GU47 9BD, Sandhurst, Berkshire, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Réponse de Fix Auto UK - Fix Auto Sandhurst

Réponse de Fix Auto UK - Fix Auto Sandhurst
Very good communication, picked up vehicle and dropped off courtesy car. Repairs great too

Réponse de Fix Auto UK - Fix Auto Sandhurst

Réponse de Fix Auto UK - Fix Auto Sandhurst
Stress free
Courtesy Car delivered to home address and my car returned when the job was completed.
Great results and cleaned inside and outside.

Réponse de Fix Auto UK - Fix Auto Sandhurst
I think the service is great as my car repair was done in a timely manner. Timing of repair was good, I would highly recommend, staff are helpful and friendly, nothing too much trouble.

Réponse de Fix Auto UK - Fix Auto Sandhurst
Good service great communication and quality of work was top notch.

Réponse de Fix Auto UK - Fix Auto Sandhurst
Couldnt have been smoother, or a better finish.
Penny was exceptional - attentive, caring, and really understood my priorities! She deserves a pay rise

Réponse de Fix Auto UK - Fix Auto Sandhurst
Had vehicle repaired post accident through a TP insurer, swift, and car is as good as new. Would have liked to have been updated on progress at least once though as a courtesy.

Réponse de Fix Auto UK - Fix Auto Sandhurst

Réponse de Fix Auto UK - Fix Auto Sandhurst
The customer service by (Penny?) Was great. Helpful and reliable. Quick communication once i chose their services.
My car stayed longer than expected but I had good comms and a swift return when it was ready.
The finished jobs looks great, good as new.

Réponse de Fix Auto UK - Fix Auto Sandhurst
Fix Auto UK were very helpful and the repairs to my car were faultless

Réponse de Fix Auto UK - Fix Auto Sandhurst
re: Fix Auto Sandhurst
Firstly not great that this is a belated review, but I thought I had submitted one shortly after, but clearly not. Noticed when I was not able to find it when I passed the business name to somebody looking for recommendations.
My car was in for an Admiral insurance repair back in Jan 2024. The team were very busy at the time, but they very kindly squeezed me in, which I greatly appreciated. I saw the fantastic reviews on here, and they were the obvious choice.
The car was repaired as quickly as parts could be sourced. The suspension, tracking and wheel repairs were faultless. The body work was well done, and despite some further paint polishing of the bonnet being required (on my request after looking at the car under better light), the team were happy to work with me on this.
The car when I picked it up was cleaned and valeted.
While the car was in for repair the team were super helpful and kept me up to date. They were highly knowledgeable, friendly and clearly take pride in their work. There was a minor issue when I was told the car would be ready the next day (Friday), but I was then told Tuesday instead 24hrs later. However, for me the key was that the car was returned fully repaired. I guess the one benefit of this review being late (apologies again), as I can say the work has stood the test of time, which adds weight to what I have said.

Réponse de Fix Auto UK - Fix Auto Sandhurst
I recently had my car repaired at Fix Auto Sandhurst following a non-fault accident, and I couldn’t be more impressed with the service I received. The entire team was extremely professional, and the quality of the repair work was outstanding — my car was restored to a very high standard.
A special thank you to James, the manager, for overseeing such a smooth and thorough repair process, and to Penny at reception, whose support and communication throughout were exceptional. They both made a complicated situation so much easier to handle.
Highly recommended for anyone needing reliable and high-quality vehicle repairs!

Réponse de Fix Auto UK - Fix Auto Sandhurst
Great communication and quality of work. Penny, Will and Simon all deserve a mention. 10/10

Réponse de Fix Auto UK - Fix Auto Sandhurst
Car was fixed in timely manner and came back looking all shiny and new . Staff were polite and friendly the service was very efficient.

Réponse de Fix Auto UK - Fix Auto Sandhurst
Very good experience, undertaken via insurance claim. Contacted within timeframes, kept up to date, and service matched or exceeded everything we discussed. Would be happy to work with them again (although would prefer not to have any more car damage!)

Réponse de Fix Auto UK - Fix Auto Sandhurst
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.