FK Irons Avis 

FK Irons has really improved! Like other reviews below, I had subpar experiences with their customer service in the past but the last few times I've needed something, they've been super helpful and friendly. I've always loved their machines, so I'm glad to see the service has turned around!

I had my Flux for 6 months, started to do alot of noise and lose power ... I contacted repair service ... I sent the machine , 1 month without the machine ... Got the paper saying it past alot of tests and the motor got replaced . The machine came exactly the same noisy and weak .
Not satisfied.

Customer service was good, fixed machine in a timely manner, very happy customer

I sent my machine out to be fixed August 2024 (my one battery stopped working) they lost my machine, then maybe 2months later all the sudden found it and they told me oh your motor needs to be replaced?? I said but I just needed the battery replaced. I pay around $350 Canadian for this, They then said they had shipped it out, it never came. They then said oh we must have lost it and then sent a replacement machine out. I didn’t receive a replacement machine until November 2024 and it was missing a battery and they also charged me duties which they told me they would reimburse me and then decided to just give me a store credit. The duties were about ($175 Canadian) They then sent me another battery and it came and lasted about a month maybe and then broke. I called these ppl atleast 20 times everytime there was a different answer. I was put on hold for an hour and a half at one point and they never picked up I just had to call back.They have the worst customer service I’ve ever seen. I literally will NEVER buy from them again.

I purchased a tattoo machine from FK Irons along with two detachable batteries. Unfortunately, one of the batteries stopped working properly very quickly. I sent it back to FK Irons for repairs, and they claimed to have fixed it. However, within a month, the same issue came back.

I sent it for repair again, but this time, my package was stolen during shipping. While the theft is not their fault, the entire situation arose because they sold me a defective product and failed to fix it properly the first time. If they had sent me a replacement or properly repaired it, this wouldn’t have happened.

I paid a significant amount of money for this machine, and I feel extremely disappointed with the quality of their products and services. They never replaced the defective battery with a new one and instead kept sending me a “repaired” item that was never truly fixed.

I would not recommend FK Irons to anyone. This experience has cost me a lot of time, money, and frustration. I will never buy from them again.

Recently purchased a tattoo gun for my daughter who is enrolled in an apprenticeship. Received product. It was used for 10 min and then died. Sent it back to FK Irons. Currently waiting to see if they fix or replace it. So far very disappointed in customer service. Customer service rep Julian Robinson very dismissive of any concerns brought up. I will never buy from this company again.

I had an incredibly frustrating experience with this company, primarily due to their abysmal customer service. Despite reaching out multiple times via email, I received absolutely no response from them. This lack of communication clearly shows their complete disregard for customer needs and satisfaction.

To make matters worse, when I encountered a problem with a FedEx delivery, the company offered no support or assistance in filing a complaint. Despite the fact that the package was not delivered, they falsely reported it as delivered and even forged my signature. This level of dishonesty and irresponsibility from the company towards its customers is highly concerning.

I am extremely disappointed with my overall purchasing experience from this company. Their customer service is of incredibly poor quality, and they fail to provide any assistance when issues arise. I cannot recommend anyone to use their services if they expect good service and a company that takes responsibility for its actions.

I has a battery go bad unexpectedly and contacted customer service for support. They understood the urgency or the situation and sent me a replacement battery quickly without waiting for me to return the bad one.

10/10 - I’m sticking with FK Irons

Thank you Gabe 🤘

I’m extremely disappointed with FK Irons' customer service. I purchased a tattoo machine, which was lost by the courier after I sent it for repair. FK Irons sent a replacement, but it’s been stuck at customs for months due to an incorrect invoice. Despite contacting them multiple times since April, they have not reissued the invoice or responded to my emails. This delay has severely impacted my business. I trusted FK Irons as a reputable company, but their lack of response is unacceptable. I hope they resolve this immediately.

I have written them 10-15 emails. Written them on every platform they're available, and not even a reply. My machine/powerbolt just died out of nowhere. And now it turns on, but the machine doesn't work properly. Never experienced such a non existent customer support. With so expensive products I could never recommend using this company.

Had my FK iron for 8 months now. After the first 3 months my battery died out of nowhere. Took me 4 months dealing with customer service to get a replacement. Had to call every single day and there was a different excuse every time. They lost it, they didn’t receive it, etc. Finally sent me a replacement after months and still charged me a fee to get it. Had my replacement battery for about a week now and just died out already again out of nowhere. You can tell how cheap they are just by looking at it honestly. Apparently the company got bought out a few years back and it’s gone downhill for everything. Now debating whether if I want to deal with them again just to get another dead battery but chances are I have to cut my losses and go for something different. Cost $1500 but should be worth nothing, honestly not even that good of a machine either. Inconsistent and battery only lasts one session or completely stops working

Ordered 2 powerbolts in September so I would have a backup. They died within 3 days of each other not even 3 months of light use later. Customer service got me one day shipping, and the. The warehouse lost the units they were supposed to fix. Finally got someone to agree to a store credit so I could just get parts that worked. Only to find out it takes them *days* to process a store credit. I have lost hundreds of dollars for this and they didn't have the decency to offer me so much as a discount. They are, however, very sorry.

Money grabbers
Customer service is non existing and when they do get back to you they asked their supervisor and he said no ( they all said the same )
That company wouldn’t even spit on their customers if we where on fire
They can give celebs who can afford their stuff free products but milk their paying customers for every penny
Overpriced

I explained it enough on the phone. Yall need to keep making replacement parts not discontinue after 3 years. What a joke of a company. Tech support was no help what so ever. Like tesla but for tattoo machines

So I go to buy the FK Irons One machine, not a distributor but through them, I waited a week ,no shipping confirmation , so I call them , they said it ships tomorrow, no shipping confirmation and it's Friday, have to wait another weekend. So Monday comes I call them , Cindy the manager tells me , we out of stock , we havent had any they are in production. So I ask for a refund, she says sure no problem takes 3 to 5 days for refund ,again they jerked me around another week, I had to call them again. She tells me I'll get it issued blah blah blah , still I have not gotten a refund or even a alert that says my money's been refunded. Not even a email confirmation.. So let me tell ya , don't go through this , don't buy FK Irons at all !! I'm going with Bishop machines from now on. Cost me extra 200.00 but I guarantee I won't be jerked around like this with Bishop !!! How you gonna order a machine through the factory and they be outta stock .. then not tell anyone and keep your money .. WHAT THE ?#@$ FK IRONS ??

I bought two machines from this company. One broke a little after a year of having it and the second within months. I sent one in for repairs and according to them I left it past the allowed holding time for their repair department so they just kept it!!!! I owed $300 for repairs but paid $1100 for it so I definitely got robbed by this company. I would never recommend. Get a bishop, cheyenne or critical tattoo machine instead. Cheyenne didn’t charge for my repairs!

I was so exited to have saved up for a fk spectra flux machine.
But the batterys don't last 10 hrs at all! Im glad I purchased 2 batterys. Because I cannot even finish a big tattoo with one.

This bummes me out because my much cheap er machines have waaaay better batterys.

Also to check how full the battery is is drama. And I still havent figure out the different indication lights with charging, because there is no mention in the manual...

The only thing I LOVE is the color (pink)..
The rest is really a bummer.

Ohw and if you choose a voltage inbetween you have a blinking Light in the corner of your eye the whole time tatoeing.

Good machine well worth it!
Had an issue with shipping. Package came In damaged sent them a picture as proof. They sent me a brand new machine with no problems and it works amazing!

Idk what's up with all these reviews but, I haven't had an issue at all. I think alot of these reviews are fake.

Faulty overpriced rubbish needs to be sent back for the 2nd time will not turn on so angry

DO NOT USE THIS FRAUDSTER USA COMPANY or their other trading name / sister company MICROBEAUX INTERNATIONAL. PLEASE REPORT THEM TO TRADING STANDARDS as they mis-represent / mis-sell their items and breach all consumer regulations / laws. They sold me a second hand / returned SMP machine which had dirty finger prints / hair debris on it, which I’m not even sure if it works, and are now ignoring me. They won’t tell you clearly about the £150 duty / customs charge either (which you pay after check-out)! You cannot even get hold of them - there is no WhatsApp and so on. They never get back to you either or will just blame you!