The time from order to delivery seemed a bit lengthy, however seller communication and response was superb. The coins are of great quality, colors are quite vivid, and were individually encased and w... Voir plus
L'entreprise a répondu
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I had no problem ordering. The problem came up when the tracking number for my package went to the wrong address. Customer Service was very nice about letting me know how to prove the mix up and then... Voir plus
L'entreprise a répondu
I ordered 2 lineman emblems to put on a vehicle over 3 weeks ago. Have had No information other than and order number - which does not help - I tried emailing the company about this but the email... Voir plus
L'entreprise a répondu
The customer representative (Charlotte) kept me well informed of the progress of my gift. I am in the US, so it took a bit of time for it to arrive. It was a gift for my 84 year old Aunt and she love... Voir plus
L'entreprise a répondu
3,1
Moyen
80 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
While the product I ordered fell short…
While the product I ordered fell short of expectations. Customer service by Molly was great, she ensured that an agreeable solution was offered.
13 juillet 2026
Avis spontané
Réponse de Flairgifts
Dear Sueverkrueppjames M
Thank you very much for your high regard for Molly and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Molly, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
I ordered the Vietnam Veteran emblems…
I ordered the Vietnam Veteran emblems for my truck. They do not look anything like what was advertised. The VIETNAM VETERAN part isn't anything like the picture. It is so SMALL you can barely read the words. Thought they would be chrome like the pictures. Not happy AT ALL.
16 juillet 2026
Avis spontané
Réponse de Flairgifts
Dear Ray Wilson
We sincerely apologize that our product did not meet your expectations and we sincerely apologize for the inconvenience.
We take your feedback very seriously and sincerely invite you to contact us with your order number.
Contact email: olivia@clientcare2025.com
We will promptly verify and properly address your concerns to ensure your rights are not harmed.
Thank you again for your feedback and look forward to hearing from you so we can follow up and resolve the issue.
Best regards
Olivia
Poor quality, long delivery time, not what was advertised
I placed a order for a 250 anniversary flag and commerative coin, on June 10, 2026, i just received the items today, they were not the quality advertised, the coins appeared to be of a engraved raised appearance in the add, when received they are a coin type material with what appears to be a paper covering for the details, cheesy as hell, the flag was advertised as embroidered all weather and double sided and is nothing but a one sided nylon flag, i am very disappointed on what I received and and the quality price paid for an inferior product, i will NOT be ordering anything from this company
10 juillet 2026
Avis spontané
Réponse de Flairgifts
Dear Tracy Workman
We sincerely apologize that our product did not meet your expectations and we sincerely apologize for the inconvenience.
We take your feedback very seriously and sincerely invite you to contact us with your order number.
Contact email: olivia@clientcare2025.com
We will promptly verify and properly address your concerns to ensure your rights are not harmed.
Thank you again for your feedback and look forward to hearing from you so we can follow up and resolve the issue.
Best regards
Olivia
Slow boat from China for a Commemorative Flag
I ordered a 250 Commemorative Flag, on June 25, still waiting. Tracking shows a label was created on July 1, but, shows it was processed in China on July 8. Now I understand it's coming from China and not here in the states. At this rate it may get here for the 251st Anniversary. This is not the only Company that I dealt with that advertised the hype but couldn't deliver. I'm still waiting on an order from June 15th from another outlet.
9 juillet 2026
Avis spontané
Réponse de Flairgifts
Dear Kathi Edwards
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
Unfortunately
Unfortunately, I never received a commemorative flag I had been eagerly anticipating for months in advance of July 4th.
It appears to have been delivered to a wrong address box at my community clubhouse, and with over 400+ homes in the neighborhood, I had no way of finding out where it went.
The company was most understanding, and agreed to completely refund my PayPal account, which just goes to show that they do care for their customers.
6 juillet 2026
Avis spontané
Réponse de Flairgifts
Dear Alison
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Flair Gift Review
I would give them zero stars if possible. I ordered the 250th flag. It is see-through, and nothing like it was portrayed. Very thin material. There is no way to reach them. The item was sent from a home address in Los Angeles. You will be wise not to do business with Flair Gifts.
6 juillet 2026
Avis spontané
Réponse de Flairgifts
Dear Judy Franklin
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
Avoid FlairGifts, their items are not as they seem
They advertised this beautiful 250 year celebration 3 x 5 flag, double sided print, heavy duty reinforced stitching, etc. From the ad on the web, it looked great - HOWEVER, it took 6 weeks to get it, it was single sided not double sided, minimal stitching and the size is about 1 1/2 x 3. Very disappointing, not even what they advertised. I will NEVER purchase from them again, and I recommend you steer clear of them. One site shows them with a ONE STAR rating and accurately so.
3 juillet 2026
Avis spontané
Réponse de Flairgifts
Dear Cruise & Vacation Travel
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
I placed a order a month and was…
I placed a order a month and was needing it by the 4th. I sale fireworks and was needing it for this special day. I highly recommend it not use this company!!! VERY DISAPPOINTED
5 juillet 2026
Avis spontané
Réponse de Flairgifts
Dear Allen Cansler
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
I waited patiently for my product..
I waited patiently for my product... finally wrote to the company...they instantly replied about the length of time I'd been waiting, so they re-issued another set to come my way! I'm very happy with this. Wish I hadn't waited so long. Looking forward to getting it soon.
30 juin 2026
Avis spontané
Réponse de Flairgifts
Dear customer
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Item was not at all like pictured in…
Item was not at all like pictured in ad!!!!
1 juin 2026
Avis spontané
Réponse de Flairgifts
Dear Richard Jeranek
We sincerely apologize that our product did not meet your expectations and we sincerely apologize for the inconvenience.
We take your feedback very seriously and sincerely invite you to contact us with your order number.
Contact email: olivia@clientcare2025.com
We will promptly verify and properly address your concerns to ensure your rights are not harmed.
Thank you again for your feedback and look forward to hearing from you so we can follow up and resolve the issue.
Best regards
Olivia
I love the product and the lady that I…
I love the product and the lady that I corresponded with was fantastic!! Very efficient and friendly. I had made a mistake when I wrote down the address, and my order went round and round according to my Informed Delivery. She was so quick to say she would send me another order since the P. O. said they were returning my package to Sender. She was SUPER!!
19 juin 2026
Avis spontané
Réponse de Flairgifts
Dear Sue
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Terrible updates
Got my initial tracking which provided an update to where my package was and that was all. It was transferred to USPS and I was given no new tracking information. My package ended up in California and I live in Wisconsin. Triple checked I input the address correct. My package ended up being destroyed due to not being able to be delivered. I ended up finding the usps tracking through another Chinese website. When I called usps the post office in California told me these websites reuse barcodes and tracking gets messed up quite often. Bought the insurance and still waiting for follow up to see if I will get my order or not.
1 juin 2026
Avis spontané
Réponse de Flairgifts
Dear Leny Borchardt
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
I had a great experience with…
I had a great experience with Flairgifts! The items I ordered arrived in good condition and looked exactly as pictured. Their customer support team was also very helpful and kept me updated with my shipping. Highly recommend!"And again I love it just what I expected and just the right size.
2 juin 2026
Avis spontané
Réponse de Flairgifts
Dear Brenda Bullard
Thank you very much for your appreciation and support of our products and services!
We are delighted that you were satisfied with your overall shopping experience, which is a great encouragement to our team. We are committed to providing products that combine quality and design to ensure every customer has a pleasant shopping experience.
Thank you again for your valuable review and we look forward to seeing you again!
Wish you a happy life!
Best regards
Olivia
The items I ordered aren't even close…
The items I ordered aren't even close to what is described and pictured. One of the three windspinners is flat metal with nothing g to spin. The other two are windspinner that are flat with wheels attached to each side.. they are all supposed to be 3D. With spinning wheels.
29 mai 2026
Avis spontané
Réponse de Flairgifts
Dear Kaycie
We sincerely apologize that our product did not meet your expectations and we sincerely apologize for the inconvenience.
We take your feedback very seriously and sincerely invite you to contact us with your order number.
Contact email: olivia@clientcare2025.com
We will promptly verify and properly address your concerns to ensure your rights are not harmed.
Thank you again for your feedback and look forward to hearing from you so we can follow up and resolve the issue.
Best regards
Olivia
My name is Anna Boone and I loved their…
My name is Anna Boone and I loved their customer service! They always respond in a timely manner and are very helpful with finding solutions!
22 mai 2026
Avis spontané
Réponse de Flairgifts
Dear Anna
Hello! Thank you for your satisfaction with our customer service's quick response.
📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.
If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.
Thank you again for your trust and support. I wish you a happy life!
Best regards
Olivia
Réponse de Flairgifts
Dear David
Hello! We are delighted to hear that you are satisfied with our customer service team's service attitude and appreciate our friendly and enthusiastic communication.
💬 Your recognition is the best encouragement for our team and will motivate us to continuously improve our service level to ensure every customer has a pleasant and secure shopping experience.
Thank you again for your trust and recognition. I wish you a happy life!
Best regards
Olivia
Buyer beware!
Buyer beware!! The keychain I ordered, depicted on the web site was a small figure, when I received it , it was a flat piece of metal. Cute but not what I thought i ordered. Not to mention it took almost two months to get them. I have emailed the company, but from the reviews I am not expecting much.
20 mai 2026
Avis spontané
Réponse de Flairgifts
Dear Jody
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
Missing product
I ordered my product on April 9. Today is May 21. It shows it has arrived at the overseas warehouse which I assume would be here in the US. And has been there for over a week. I do not recommend it. Customer service has been great but I still do not have a product.
5/26/26. Received product.
7 avril 2026
Avis spontané
Réponse de Flairgifts
Dear Tbwelch
We sincerely apologize for the shipping delay on this order.
Due to the multiple logistics processes involved, delivery may sometimes take longer than expected. We are actively checking with our logistics partners to ensure your package arrives as quickly as possible.
If you haven't received your package or need further confirmation on the current shipping status, please feel free to contact us at the following email address:
Customer Service Email: olivia@clientcare2025.com
We will prioritize tracking information and provide appropriate solutions if necessary.
Best regards
Olivia
Well I would have given a one star but…
Well I would have given a one star but thanks to James in listening to the mistake in the delivery of my item he was able to take care of it in a timely manner so that's why he was given 5 stars
11 mai 2026
Avis spontané
Réponse de Flairgifts
Dear Christie
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
What a scam!
What a scam. I ordered a firetruck wind mill yard ornament for my son-in-law as a birthday gift. I was so disappointed. It doesn't look at all like what I ordered. I paid around $40.00 before tax and shipping. What I got was a crappy flat metal picture of a firetruck. Not at all what you see when you are shopping. It's embarrassing. DO NOT BUY ANYTHING FROM FLAIRGIFTS.COM EVER!!!
14 mai 2026
Avis spontané
Réponse de Flairgifts
Dear Sue
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
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