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Lisez les avis des autres

Noté 1 sur 5 étoiles

Having used Flamenca cars many times before and experienced fantastic service cant now believe how bad they have become. Communication poor, the cars we received weren't in the best condition with v... Voir plus

Noté 1 sur 5 étoiles

I had a tyre damaged and damage to an alloy. Reported it to flamenca only to be told that because the car left airport, then they are not liable. They supplied picture "evidence" of the wheel with... Voir plus

Noté 5 sur 5 étoiles

If you’re looking for car parking at Alicante airport, look no further than Flamenca. Excellent service, staff and price. They really do go the extra mile . Absolutely nothing is too much trouble for... Voir plus

Noté 5 sur 5 étoiles

Least stress ever hiring a car, airport pickup/drop-off a breeze. Very good price, nice Citroën C3, good instant communication with office via WhatsApp and friendly staff. When we return to Spain, Fla... Voir plus

À propos de l'entreprise

  1. Agence de location de voitures

Informations provenant de diverses sources externes

Rent a car in Alicante or Murcia airport. We are an independent, reliable car rental company, with no hidden extras. The price we quote is the price you pay.


Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

158 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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3,0

Tous les avis

(158)

4 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

NEVER AGAIN

Hired from Flamenca previously as recommended by family. First time we hired they were spot on. No fuss, no unnecessary charges just very easy to use with pleasant staff.
Unfortunately, this was not the case when we hired from them the second time. To say we were absolutely shocked is a complete understatement.
Second day into our holiday we experienced issues with our key fob - it would not unlock the car. Called the office and they were great. Sent someone over without any hesitation. Issue was sorted. Same happened again on the fifth day so as we did previously, we called the office and again the lady we spoke to was very helpful and suggested they would change our car to ensure this didn’t happen again. New car arrived within the hour which was great. Last day of our holiday, we arrived home from our day out to missed calls from the company and also a WhatsApp message confirming the drop off time at the airport for the following day. We then received a call from a guy named Tel or Pel stating he was the owner of the company. He informed us that he was on his way to see us. Unsure why, we met him outside the apartment. What happened next shocked me to my core! He approached us with what can only be described as a very “bullish” attitude. He stated raising his voice instantly stating he had over 300 cars in his fleet and that there was nothing wrong with any of them. He then continues to raise his voice and told my partner to remove his hands from his shorts pocket as he didn’t want to fight something with their hands in their pockets! FIGHT, yes FIGHT. He was nose to nose with my partner and said "the problems stop with me" to which I asked why he felt we were a problem when all we did was let them know we were having an issue with the key fob. He then continued by saying "people like you get dealt within in 2 minutes", " people like you end up getting buried"! He then proceeded to shout at me because he thought I was filming him. I was merely holding my phone in my hand. He then lunged towards me and grabbed my arm trying to free my grip on my phone. At this point we retreated back into the safety of our gardens. WE WILL NEVER USE THEM AGAIN AND WOULD NEVER RECOMMEND THEM TO ANYONE. ABSOLUTE BULLIES WHO ARE ONLY EASY GOING WHEN EVERYTHING IS GOING GOOD. This guy also felt the need to mention that his grandparents started this business over 30 years ago. WELL, I HOPE THEY ARE EXTREMELY PROUD OF THE WAY YOU ARE RUNNING A BUSINESS THEY NO DOUBT WORKED VERY HARD TO SUCCEED. AN ABSOLUTE DISGRACE TO THEM.

29 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Best car rental experience in Murcia…

Best car rental experience in Murcia ever!! Very responsive to emails and telephone calls for any issues I had with my booking.
The staff I dealt with all spoke English which was so helpful.
There are really no hidden cost or up-selling at point of collection absolutely transparent.
At the airport arrivals and departures there was someone looking out for me to collect/ return the car.
Honestly the quickest I have ever left the airport!

30 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

If you’re looking for car parking at…

If you’re looking for car parking at Alicante airport, look no further than Flamenca. Excellent service, staff and price. They really do go the extra mile . Absolutely nothing is too much trouble for them. There are plenty of companies out there where promise the earth. This company actually delivers. Really friendly and helpful.

8 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Great Service

Excellent service from this company. Friendly, efficient and trustworthy.

10 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Trustworthy and reliable at a reasonable price

I have been using Flamenca Cars for a couple of years now and am so glad that I Found them. We visit Spain 3 times a year and after being previously ripped off by another hire company with yellow metal in their name we were looking for someone to give us a trustworthy service at a reasonable price. The price they quote is the price you pay, no pressure sales of extra insurance. Their service, both from the delivery/collection drivers and the office/booking staff is exemplary, they also speak English very well.

5 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Very happy with service we received…

Very happy with service we received from Flamenca - price for hire was v competative -liked the fact there are no hidden costs -price includes everything. Very smooth pick up from Murcia airport . Will use again

22 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

We booked a year of airport parking…

We booked a year of airport parking with Flamenca after hiring cars from them (also excellent by the way) they are helpful, professional and trustworthy and we are booking our second year with then shortly - I would not hesitate to recommend them to look after your car on an annual parking contract

23 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

When we arrived in Murcia Flamenca…

When we arrived in Murcia Flamenca parking were waiting for us, after we dropped it in Alicante last time, we were shown how to pay the car park fee and wished a good day. On returning our car we had a text the night before to confirm the time and, when we arrived at the airport to drop the car, the guy was really lovely, wishing us a good morning and having a pleasant conversation before wishing us a good flight.
All in all a great service and lovely people. Would highly recommend 👍

23 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Top notch!

We have been customers of Flamenca cars for a year now. They give a first class service. Would recommend them to anybody who needs to park at the airport.

23 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Flamenco Cars - great car hire company

I have been using flamenco cars for a couple of years, their customer service is brilliant as is their meet & greet at the airport/s. With respect to the vehicles I certainly appreciate that the price you see is the price you pay i.e. no hidden costs I certainly recommend them. Peter Macro.

6 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Highly recommended car hire company

Great company to deal with as all the paper work is completed online before you travel so it is so quick to collect the car at the airport. Also easy to return the car at the airport. Will always try to use Flamenca Cars.

15 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Dream to deal with..no hours lost in…

Dream to deal with..no hours lost in the airport queuing up to be upsold upgrades and Insurances that you don't need..very professional meet you in the car park and hand over the keys. No endless paperwork. Other companies might appear cheaper but they are not and just lure you in with the lower price to nail you at the airport or afterwards when they debit your credit card for all sorts of made up charges. I'll always use Flamenca from now on. Top top quality

16 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Flamenca cars is the only car hire…

Flamenca cars is the only car hire company that I use. They are very competitive, there are no hidden extras like some other companies charge the price they quote is the price you pay. Very reliable, friendly & professional.

8 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

5 star service

I've used flamenca cars on numerous occasions from Murcia Airport. I have always received excellent service. Even if there is a problem with the car they will bring a replacement to you straight away. I would highly recommend them.

23 septembre 2024
Avis spontané

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