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Lisez les avis des autres

Noté 1 sur 5 étoiles

Having used Flamenca cars many times before and experienced fantastic service cant now believe how bad they have become. Communication poor, the cars we received weren't in the best condition with v... Voir plus

Noté 1 sur 5 étoiles

I had a tyre damaged and damage to an alloy. Reported it to flamenca only to be told that because the car left airport, then they are not liable. They supplied picture "evidence" of the wheel with... Voir plus

Noté 5 sur 5 étoiles

If you’re looking for car parking at Alicante airport, look no further than Flamenca. Excellent service, staff and price. They really do go the extra mile . Absolutely nothing is too much trouble for... Voir plus

Noté 5 sur 5 étoiles

Least stress ever hiring a car, airport pickup/drop-off a breeze. Very good price, nice Citroën C3, good instant communication with office via WhatsApp and friendly staff. When we return to Spain, Fla... Voir plus

À propos de l'entreprise

  1. Agence de location de voitures

Informations provenant de diverses sources externes

Rent a car in Alicante or Murcia airport. We are an independent, reliable car rental company, with no hidden extras. The price we quote is the price you pay.


Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

158 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,0

Tous les avis

(158)

4 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Simply great value

Excellent service. Great price, easy pick up and drop off. No hidden charges or extra insurance costs. Just a simple, efficient, quality experience. Will definitely use them again.

27 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

First class service and communication.

We are new to the area and this is the first time we have used Flamenca Cars and I must say that everything has been first class with them . From picking up and dropping off vehicle their service to us has been brilliant.
My family arrived a few weeks ago for the first time and everything was spot on from arriving and going back to airport with vehicle. I would definitely recommend Flamenca Cars. 👌

26 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

First Class Service

This is my first time using Flamenca Cars . From the start this company has been excellant with the communication . The meet and greet staff at Alicante Airport were so courteous and helpful . Thank you Flamenca Cars.

11 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Don’t hesitate use Flamenca Cars

professional service wonderful company.Pick up and drop off very easy and quick, polite and friendly staff, efficient and helpful customer service and good vehicles. Don’t hesitate use Flamenca Cars

12 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing Customer servicd

We have used Flamenca Cars for several years now and have never had any problems. In fact, they go above and beyond with their customer service and I would recommend them to anyone.

3 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

Very disappointed with this companies…

Very disappointed with this companies attitude.
I booked a car with a rear facing car seat for a 6 month old baby. On collection the car seat was in the car but not fastened in. I expected this as it is the hirers responsibility. The instructions were on the side of the seat but no matter how hard I tried I could not get the seat belt to reach so I could fasten it in. I called Flamenca and their employee came back out to us but he wasn’t able to do it either. He then proceeded to make up his own way of fastening it in. I showed him that this was not safe; he said there was nothing he could do as they didn’t have any other baby seats. At this point I said I had no choice but to cancel the booking and go elsewhere. He said someone would call me the next day. No one called so I sent an email requesting a refund. I received an email back saying I wasn’t entitled to a refund as I had cancelled the booking. I explained what had happened but all they could say was that no one else had complained. I asked if they had tried to install the seat themselves to see if it could be done. Since then I have had no reply and no refund. I have given this company ample time to reply. I will not be using this company again.

9 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

WOW !!!!!!!!!!!!

WOW !!!!!!!!!!!!
I've been going Spain for 20 years hiring cars most of the time and this was my first time with flamenca car hire absolutely hands down the best hire company I've ever used friendly staff at the airport no hassle just get your keys and off you go if I could give more stars I would thanks

28 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent serviceI

I just wanted to let you know that we dropped the car off yesterday morning.

All went extremely well. I was anxious as it was our first time but after phoning Ali she was so helpful. She immediately put me at my ease telling me not to stress and gave me clear directions and instructions . She was wonderful and made the whole process easy and a pleasant experience.

Please pass on our sincere gratitude to her.
Kind regards

26 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

The Best Car Hire in Spain

Everything about Flamenca Cars is great, the price, the pickup, the dropoff, the cars and ultimately the service. The sign of a well-run business is what they do when things don't go the way you plan. Flight delays, extensions to bookings, availability etc. whatever the problem, they will do their best to help and get things resolved. I would not want to use another hire company again, I don't even look to compare prices anymore because I'd happily pay more for the great service they provide. Thanks to Ana and the team

23 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Great service & after service help!

Frequently use Flamenca when coming to Spain, I most recently used them for a golf trip in October 23 and the service was great as per usual. I stupidly left an item in the car, which they kept for me until my pick a couple of days ago April 24.
Ana was absolutely superb to deal with and has unlimited patience! She is an absolute asset to Flamenca. Thanks for all your help and hope to see you again very soon!

9 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Flamenca Cars. Brilliant Service

Flamenca Cars offer a really great service above and beyond the parking alone. I had a few problems with my car last time I visited, They contacted the garage I bought the car from and arranged recovery and collection and when the car was returned to them they was not happy the car was correct so they got the garage back out to make sure it was done correctly.
I was worried I would be left without a car but no they even had a hire car on standby if mine could not be fixed.
Truly an excellent service.

16 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Brilliant New Customer Service

As a new customer I couldn't be happier with the service I've received with entrustrusting my car to this company. I asked to see where my car would be kept as I'd never used this type of service before... nothing was too much trouble, everything was explained in detail and I was more than happy to leave my car with them. Thankyou Flamenca.

8 février 2024
Avis spontané

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