From our first visit to the showroom to the departure of the fitters everything went exactly as promised. Everything about the installation of our new fire was detailed in the quote. All questions t... Voir plus
L'entreprise a répondu
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From start to finish Flames Fireplaces Ltd were excellent. I couldn't fault the team from the start helping us choose the right fire to finish. Before the work started everything was covered with dus... Voir plus
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Professional from first to last. It's our first log burner, so a little bit of trepidation about cost, mess, finish etc ~ needn't have bothered. Paul provided us with a detailed, affordable quote,... Voir plus
L'entreprise a répondu
We received an excellent service from first walking into Flames Fireplaces Ltd. showroom to the final touches on completion of work. The team were all experienced, knowledgeable, courteous and patient... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Flames Fireplaces was founded in 1984 and begun trading from a a small showroom on Belwell Lane, Four Oaks in Sutton Coldfield. Flames offer one of the most comprehensive ranges of fires, fireplaces and domestic heating solutions to all.
Coordonnées de contact
2 Little Aston Lane Sutton Coldfield B74 3UF or 45-47 Station Road, Knowle, B93 0HN, B74 3UF or B93 0HN, Birmingham, Royaume-Uni
- 0121 353 7205 or 01564 773002
- sales@flames-fireplaces.co.uk
- flames-fireplaces.co.uk
4,7
Excellent
43 avis
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Excellent service from this company
Excellent service from this company. Very pleased with our new fire and the chaps that installed it for us used lots dust cover sheets and respected our home completely. Cleared everything up before they left couldn't have been a nicer set of chaps they are a credit to your business.
7 décembre 2019
Avis spontané
Réponse de Flames Fireplaces Ltd
Thank you for your kind words, I will pass on your comments to the installers.
New fireplace
Our new fireplace is better than we ever imagined! The service we received from flames was outstanding and very professional from start to finish. We were kept up to date with every step of the process. The staff and fitters were very helpful, friendly and efficient. We couldn’t be happier with the overall outcome and would highly recommend. A big thank you to all at flames!
6 décembre 2019
Avis spontané
Réponse de Flames Fireplaces Ltd
Thank you for your kind words, I will pass on your comments to the rest of the team.
Successful removal of a 50's open fire and back-boiler - very pleased
Our 50's house had a 70's York stone brick fireplace surround added to the original 50's open fireplace with obsolete and unused back-boiler. When the York stone surround had been added by the previous owner, the chimney breast had been made artificially wider by a concoction of wood and hardboard which had then been integrated into the Artex ceiling and coving. We did not want to end up completely remodelling the whole room.
Despite not knowing what they would find until they started to remove the old structures, the Flames Knowle team rose to the challenge, measuring the existing chimney breast, carefully removing the fake wooden structure, the old back-boiler fire, its surround and then carefully rebuilding the chimney breast in block and plaster to the same dimensions as the old one to avoid affecting the ceiling or the coving. They then installed the modern wood burner fire and added the new surround and hearth that we had selected.
The Flames team were happy to discuss what they found as they carried out the demolition work and the options for the rebuild, as well as explaining what they were doing at every stage. They sheeted up the furniture we could not move and even put plastic bags on the light fittings, then cleaned up all of the debris and even vacuumed the carpet. The quality of the work meant we were able to just paint the new plastered chimney breast, which we can't do with any of the other walls due to the existing poor plaster.
We are delighted with our new fire, which has completely transformed our sitting room yet is in keeping with the style of the house. Cannot recommend highly enough
21 septembre 2019
Avis spontané
Réponse de Flames Fireplaces Ltd
Dear Mr. Smith, Thank you for your kind words, we enjoyed the challenge and are glad you are pleased with the final result.
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