Fleetsmart Avis 354

The communication was excellent with any queries resolved quickly, particular thanks to Layla for all her help, she was great.

We have 23 vans tracked with Fleetsmart, we have had them installed for just over two years now and never had a problem, the software is easy to use and has some good reporting features.

We do like to keep the vans up to date so are always upgrading the fleet, this is never a problem and an engineer is always on hand to assist swapping out trackers and re-installing them in the new van's.

Always been happy with your service from when we were first quoted to installation. Your team are always helpful, courteous and prompt in their replies to queries

Danny responded to my request within minutes , the customer service here was absolutely outstanding!

Almost 10 years' experience working with Fleetsmart. They are an excellent company to work with and have a very helpful support team. The tracker system is very easy to use and makes it easy to manage MOT and service dates on our fleet of 15 vehicles. Great system and brilliant service.

Feedback

Quick Response
Quick to book in
Always arrive on time
Very helpful with any questions

Fitter came on time and was very professional

Really easy process.
All staff are very responsive
Would recommend

Have used Fleetsmart for some time now. Excellent service and Engineer is extremely helpful and always reliable

As a company we have used Fleetsmart on several separate occasions, our experience has always been a positive one as they are professional, accommodating and always provide a speedy service, would highly recommend.

Superb service ( as always ) from all the staff at Fleetsmart ! Superb staff with a superb system.

We are a new customer and from the moment I made contact the customer service is fantastic, the girls are very efficient, great communication, so helpful and nothing was too much bother for them. Would highly recommend.

Great company to deal with. Fast response to any questions and willing to meet our business needs.

We've been using Fleetsmart for approx the last 2 years, and have always found the service from their team, particularly Macey Todd, incredibly accommodating.

She is responsive, adaptable and efficient in her responses.

Only small niggle is that I feel the user experience could be made slightly simpler when on the site/app itself, however once you've gotten your head around it it's fairly manageable.

Always good swift communication with Service Desk when I need help with removing/installing trackers.

I feel that I can give an honest opinion of Fleetsmart having just completed our 3rd year with them. We have 3 vehicles tracked with them. The sales team were excellent providing us just the right solution for our very small company. They provided GPS trackers that are a very simple two wire installation directly to the battery (however we have hidden ours a bit better than that!). Once fitted they connect up to the web interface in which you can set up your users to have all sorts of differing access including limiting who can see which vehicles.

The system is so easy to use, as part of it we tagged in access for my 88 year old mother so she can see where we are to offer her some reassurance, she accesses on her iphone via the app and has no problems whatsoever, so it's very simple to use.

Despite being basic devices, they provide all the millage tracking, accuracy and even driver behaviour data that you could want, especially as a small business. We only got them to track our business millage but the system is so useful it's use in our business has expanded considerably.

Over the three years we have had 1 issue with 1 tracker where it stopped relaying information. We phone Fleetsmart support and they had it resolved within 5 minutes.

The cost is very reasonable for everything they offer but the best thing is they are continually releasing new updates for the system. Driver behaviour was added a few months ago which has been quite the eye opener!

Excellent response from our enquiry call and online to receipt of a quotation then the system.
So far so god & be happy to leave a review once installed and in full use with our team. The Fleetsmart system looks to be excellent in providing "all that it says it can on the website'

We have been using Fleetsmart for 10 years now. They offer an excellent service. The app and desktop versions are easy to navigate. When we need trackers and dashcams fitted the engineers are easy to book and very professional. I highly recommend this Company.

Fast and efficient service. Very patient and knowledgeable. Polite and considerate.