Flexispot Avis 

Customer service Patrick was great helped me with return.

I made a customer service call to get my Mahogany desk re-shipped because I never received the package. The customer support agent "Patrick" was very nice and understanding. He helped me order a new desk and made the overall experience very easy for me.

Customer service had great response speeds, helpful for almost all my needs. Could not take back something I ordered presumably due to logistical costs outweighing the profit made from re-selling the item. Kept an open line of communication for as long as I needed.

Had an issue with the desk, but was really user error (did not fully assembly it) and customer service helped pinpoint the issue.

I spoke with Geneva, and she was very understanding and sweet. They accommodated my request very quickly on the phone. :)

I got the Kana bed frame with pillow board. We weren’t expecting what the pillow board was. Customer service immediately shipped out a wooden headboard with a good price and refunded the pillow board tracking it along the way. Great customer service

I ordered Flexispot E6g CyberX RGB LED Electric Gaming Standing Desk 55".
Upon assembly i noticed a part of the plastic Cup holder was broke, I call customer support "Patrick" was very quick to find my Amazon order apologized for the deficiency offered a partial refund to compensate for the problem i experienced. All of this call including e-mail correspondence and auto attendant took only 13 minuities and 33 seconds!

Amazing responsive customer service and standing behind the product.

PS the Flexispot Sentinel Ergonomic Gaming Chair is the most breathable and comfortable chair i have ever used at a workstation. I am very satisfied with Patrick and I bet he will be the next Customer Service Trainer at Flexispot! or at least i would hope.

I placed a first-time order for a frame and desk top and forgot if I added my unit number for delivery. Patrick in customer service listened attentively and fixed my main issue and routed the second issue to management that my account and order needed to be linked together. Not even 10 minutes that my issues were heard and resolved. Thank you for such a pleasant first-time experience.

Highly recommend, best desk .
Thank john curl for help , nice costumer service as well . Will buy again

Good product that I've been using for 3.5+ years. I wanted to emphasize that their Support team is brilliant! I got super fast responses, and their suggestions are to the point and helped resolve my issue immediately. Appreciate it!

I got a desk and the product is top quality. I highly recommend them. Also, I got amazing service when I asked questions. Great company!

Couldn't find the assembly instructions and it was simple to get through and they sent me a pdf pretty much instantly (I found the manual after I finished assembly) very easy to put together and comfortable. I would recommend a second pair of hands for putting the seat back on, just made it even easier.

Great Experience and Great Product. I purchased a One Piece 48 Inch standing desk through Amazon. However there is slight damage on the desktop.

I called the Flexispot Customer Care and they immediately shipped a new product. And the new product is free of damages.

Overall process is smooth. Communication is great. Recommended!!

I had a damaged leg due to shipping on my E7 Plus Max. Patrick was quick to assist late at night. He informed me that a new box would be shipped out right away with no hesitation. Excellent customer service

Thank you to Patrick and Rohan for their prompt and professional support.
After placing my order and after the item had already been shipped, I realized that I had selected the wrong desktop board size. I contacted customer support to request an exchange.
Patrick promptly coordinated with USPS to arrange the interception and return of the original shipment, the shipment of the replacement item, and the settlement of the price difference. Throughout the entire process, his email communication was fast, courteous, and highly professional.
I am very grateful to both Patrick and Rohan for their outstanding support. Their excellent customer service made what could have been a complicated situation remarkably smooth and stress-free. Thank you, Patrick and Rohan, and thank you, FlexiSpot, for such exceptional customer support.

I ordered the E7 Pro table and could not be happier with it's design, quality, usefulness. It is certainly an upgrade from my previous desk. Although it was a little challenging to do the assembly, the service I received on the phone (when I called from some help) was exceptional. They were also very helpful with my order processing.

Marvin was very helpful in handling my shipping concerns with my return. It took some effort to connect with him through the phone number provided, but once answered, Marvin was very efficient in providing what I needed to return my extra shelving. The Fleximount shelving we bought through Amazon was great; we just didn’t need the quantity originally ordered

Great! Ordered a couple of desks from them and had accidentally put my email wrong on the order. Called customer service and they helped me right away to find my order, order #, and sent me my invoice. Thank you Patrick!

Patrick helped me out, he was quick and knew what he was doing.

Patrick was greatly helpful! He provided fast service and confirmation of my replacement part!