Bianca booked our girls trip to Vancouver + Alaska cruise (first time cruisers). She was so friendly and helpful, providing all the information & great recommendations for us to do. Our dates changed... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementShop S220, Westfield Shopping Centre, 632 Albany, Auckland North, NZ
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I recently got back from my first big overseas trip, where I solo travelled around Europe. To organise my flights I went to Taylor Still from the Albany branch. She made the whole process so easy, I d... Voir plus
L'entreprise a répondu
I have recently returned from a trip to China organised by Thaddeus D'souza (Auckland). The trip was very well organised and all the necessary information for the trip was provided by Thaddeus in a t... Voir plus
L'entreprise a répondu
It was an easy and straight forward experience booking our flights. Taylor was very helpful and giving practical advise based on our situations. She was understanding and patience with us. It made it... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de réservation de billets d'avion
- Agence de visites touristiques en bus
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Attraction touristique
À propos de Flight Centre New Zealand - Flight Centre Albany
Écrit par l'entreprise
Écrit par l'entreprise
Coordonnées de contact
Shop S220, Westfield Shopping Centre, 632, Albany, Auckland North, Nouvelle-Zélande
- 0800 250 132
4,5
Excellent
31 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Flight Centre New Zealand - Flight Centre Albany
We love to see this amazing shout out for the team, and how they provided you with such excellent service! Thanks for sharing Gwyn -Bennett 🙂
My experience with Flight Centre was…
My experience with Flight Centre was terrible. I booked flights to Japan and Thailand, and I was told twice after they checked their system that I did not need a visa to visit Japan. I trusted the information they gave me, but on the day of the flight to Japan, I was not allowed to board the plane.
Even though they admitted it was entirely their mistake and rearranged my flights to Thailand, they refused to refund the full cost of the tickets to Japan. In the end, I paid for a trip I couldn’t take, and they only refunded the cost of the hotels, which was less than a quarter of what I lost.
27 mai 2025
Avis spontané
Réponse de Flight Centre New Zealand - Flight Centre Albany
Dear Jose,
Thank you for taking the time to give us this feedback. We are sorry to hear that you are unhappy with your recent experience with Flight Centre. We pride ourselves on fantastic service and are disappointed to hear than you feel yours has been anything less. Please feel free to reach out to our customer relations team via this webform; http://travl.to/6261YfJV3
All the best,
The Team at Flight Centre
Natasha is really very helpful and made…
Natasha is really very helpful and made our travel plans so much less stressful. We were indeed relieved. Also she is very friendly and that made the experience all somuch nicer. Thank you Flight Centre.
7 mai 2025
Avis spontané
Réponse de Flight Centre New Zealand - Flight Centre Albany
Dear Isa,
We're happy to hear that our team member was able to alleviate stress from your travel planning. We appreciate your kind words and are so glad you had a positive experience.
Price Heaslip was very helpful during…
Price Heaslip was very helpful during our booking process. Thank you!
5 août 2024
Avis spontané
Réponse de Flight Centre New Zealand - Flight Centre Albany
Hi There!
We are happy to hear that the booking process was helpful. Thank you for sharing your positive experience with us!
Thad Dsouza was most helpful in booking…
Thad Dsouza was most helpful in booking our trip to Koh Sumui, great service, highly recommended.
7 juin 2025
Réponse de Flight Centre New Zealand - Flight Centre Albany
Dear Walden,
We're happy to hear that your booking experience for your Koh Sumui trip was great. We appreciate your recommendation and thank you for your feedback.
Calmly the travel agent was looking for…
Calmly the travel agent was looking for my flight
19 mai 2025
Réponse de Flight Centre New Zealand - Flight Centre Albany
We're happy to hear that the agent was helpful with your booking. Thanks!
Amazing service
I always book through Jess and she goes above and beyond! I love the security behind using flight centre and they are always so responsive.
23 mai 2025
Réponse de Flight Centre New Zealand - Flight Centre Albany
Dear Cindy,
We're so glad to hear that you appreciate the security and responsiveness we offer. Thank you for your kind words about our team; we appreciate your feedback!
Excellent service by Taylor Still
Excellent service by Taylor Still. Taylor was friendly, helpful and professional. Will definitely use her again.
20 mai 2025
Réponse de Flight Centre New Zealand - Flight Centre Albany
Dear Maria,
We're glad you enjoyed your experience. Thank you for your positive feedback and for recognizing the excellent service you received.
Excellent customer service
Excellent customer service. Jess even contacted us on her day off and helped us immensely. We could not possibly have asked for anymore.
22 avril 2025
Réponse de Flight Centre New Zealand - Flight Centre Albany
Dear Stuart,
We're so happy to hear about your positive experience. We strive to provide excellent customer service, and we're thrilled that Jess went above and beyond to help you. We appreciate your kind words and will share your feedback with our team.
Amber was a delight to deal with and…
Amber was a delight to deal with and gave us some great advice
29 mars 2025
Réponse de Flight Centre New Zealand - Flight Centre Albany
Dear Mervyn,
We're thrilled to hear you had a positive experience. We appreciate your kind words about Amber and her helpful advice.
Andy us great .
11 mars 2025
Réponse de Flight Centre New Zealand - Flight Centre Albany
Hi Janise,
Thank you for taking the time to leave Andy such a lovely review! We really appreciate it.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.