Flight Centre New Zealand - Flight Centre Direct Avis 38

TrustScore 5 sur 5

4,8

Vincent Street 124, 1010 Auckland, Auckland Central, NZ


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Lisez les avis des autres

Noté 5 sur 5 étoiles

A company is only as good as its staff and Emma Quinn who picked up my call listened to my request and promptly sent me a quote for just what I asked for. Her efficient helpful service for exceeded... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We recently returned from a wonderful trip to Singapore, organised through Flight Centre with Lendl’s help. As always, Lendl looked after us extremely well. This is not the first time we have b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lendl O. is who made this experience wonderful. I can't imagine booking future trips without her tremendous expertise and caring attitude. Getting from the United States to New Zealand is no easy feat... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

My travel agent, Lendl Oosthuizen, always gives exemplary service. Lendl has an excellent understanding of my travel needs and always take time to ensure everything is absolutely 'smooth sailing' in... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Vincent Street 124, 1010, Auckland, Auckland Central, Nouvelle-Zélande

  • 0 800 243 247

4,8

Excellent

TrustScore 5 sur 5

38 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Excellent Service

A company is only as good as its staff and Emma Quinn who picked up my call listened to my request and promptly sent me a quote for just what I asked for. Her efficient helpful service for exceeded my expectations
I am a truly happy customer
Veronika Brindley Richards

7 mai 2026
Avis spontané
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Réponse de Flight Centre New Zealand - Flight Centre Direct

Hi,thank you for your wonderful review! We're thrilled to hear that the team made your booking experience smooth, efficient, and enjoyable. We appreciate you sharing your feedback!

Noté 5 sur 5 étoiles

Di was wonderful

Di was wonderful! Helpful, amazingly quick response every time and made it easy. We will definitely use Di again in the future.

10 mai 2026
Avis spontané
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Réponse de Flight Centre New Zealand - Flight Centre Direct

Hi, thanks for your glowing review! We're so pleased to hear the team provided you with such amazing service and made your travel planning so easy 😍

Noté 5 sur 5 étoiles

Jaimee was amazing…

The agent who called back from my email inquiry was amazing!
Jaimee Crozier
She rang prepared with the info and the deal was ending that day
We had it booked, locked in with insurance within an hour ! Too easy!

27 avril 2026
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Réponse de Flight Centre New Zealand - Flight Centre Direct

Hi, thanks for your glowing review! We're so pleased to hear the team provided you with such amazing service and made your travel planning so easy 😍

Noté 5 sur 5 étoiles

Best of the Best!

Di Nicol was incredible to work with, she was able to take away all the stress required to book a family holiday. I couldn't reccomend her more! She was informative, prompt with a response and also nothing was too big of a deal to sort for us! Thanks again!

17 décembre 2025
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Réponse de Flight Centre New Zealand - Flight Centre Direct

We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us! 😍

Noté 5 sur 5 étoiles

Excellent Service from Lendl

We recently returned from a wonderful trip to Singapore, organised through Flight Centre with Lendl’s help.

As always, Lendl looked after us extremely well. This is not the first time we have booked through her, and once again she gave us great advice and followed us through the trip in a very professional and helpful way.

We chose The Clan Hotel, and Lendl organised the booking for us. The hotel was excellent — very nice, very central, and with the MRT station literally just outside the hotel, making it easy to get anywhere in Singapore.

Thank you, Lendl, for another great travel experience. We really appreciate your care and professionalism.

27 avril 2026
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Réponse de Flight Centre New Zealand - Flight Centre Direct

We love to see this awesome review for your agent, and how they used their expertise and experience to take such great care of your travels! Thanks for sharing!

Noté 5 sur 5 étoiles

Lendl O is outstanding

Lendl O. is who made this experience wonderful. I can't imagine booking future trips without her tremendous expertise and caring attitude. Getting from the United States to New Zealand is no easy feat, and I'm so very grateful that my daughter recommended Flight Centre (and Lendl specifically) to help with my six-week visit. Thank you, Lendl, and Flight Centre, for a job SO well done!

2 mars 2026
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Réponse de Flight Centre New Zealand - Flight Centre Direct

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Noté 5 sur 5 étoiles

Di is awesome

This is the second time I have contacted Di Nichol to book a trip for me. She is absolutely wonderful. She takes the time to understand my needs, I ask her so many questions and she is always lovely and answers them clearly, she alerts me to things I missed (the fine print), she gives me guidance and ideas. Although I know it would be cheaper for me to do this alone, but it is worth going to Flight Centre just to get someone who can give you a good and rational advice. Thanks Di

15 avril 2026
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Réponse de Flight Centre New Zealand - Flight Centre Direct

We love to see this awesome review, and how they not only secured you great prices, but also made your booking process so seamless. Thanks for sharing 😊

Noté 5 sur 5 étoiles

Hannah an absolute rockstar!

Hannah was absolutely amazing. Accomodating and welcoming. Happy to help, and went an extra mile to make sure we received the best, not only option but customer service! She’s certainly an asset!

17 février 2026
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Réponse de Flight Centre New Zealand - Flight Centre Direct

Thanks for this amazing review. We love seeing how the team went above and beyond to share their expertise and tailor a trip perfect for you!

Noté 5 sur 5 étoiles

Smooth and pleasant experience

Smooth and pleasant experience, made everything stress free thanks to Hannah's help!

10 mars 2026
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Réponse de Flight Centre New Zealand - Flight Centre Direct

Thank you for taking the time to write a lovely review, We are so pleased to hear they've taken such great care of your trip and helped ease the stress of travel 😊

Noté 5 sur 5 étoiles

Gold Coast trip

I recently booked a trip for myself and two older kids to Gold Coast. Lendyl was our agent she was amazing! Checked on me beforehand as I was a bit nervous to travel, everything was well organised. The apartments we stayed in couldn’t have been a better choice. Thank you again for looking after me and my boys for our first overseas trip together.

11 février 2026
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Réponse de Flight Centre New Zealand - Flight Centre Direct

Thank you for this amazing review, We love seeing how the team went above and beyond to share their expertise and tailor a trip perfect for you!

Noté 5 sur 5 étoiles

Travel planning guru!

Travel planning guru!
Seamless tranfers and travel timings with fantastic accommodations and advice. The entire family were over the moon with our 7 days away! can not recommend Lendl enough!

31 décembre 2025
Avis spontané
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Réponse de Flight Centre New Zealand - Flight Centre Direct

We appreciate you taking the time to leave this fantastic review. We love to see how the team have made your booking experience so seamless and efficient 😍

Noté 5 sur 5 étoiles

First time to use an agent to help me…

Our first time using a travel agent and it was an amazing experience! Hannah was fantastic she planned an affordable, exciting trip that had everything we wanted. She stayed in contact right up until departure and made the whole process so easy. Great accommodation, perfect location in the heart of Surfers Paradise, and all the Gold Coast theme parks included. We’ve made incredible family memories thanks to Hannah at Flight Centre and will definitely be back for our next trip. A perfect way to start the year!

27 janvier 2026
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Réponse de Flight Centre New Zealand - Flight Centre Direct

We love to see this glowing review for the team, and how they not only secured you a great deal, but also made your booking process so seamless. Thank you so much for taking the time to share this fantastic feedback 😍

Noté 5 sur 5 étoiles

Amazing agent hands down!

Liston went above and beyond! Absolute reccomend using Liston for all your travel bookings- Liston helped with sorting our flights home that had to be tweeked with a medical emergency... he is caring, professional and dedicated to providing excellent customer service.. Thanks again Liston!

8 janvier 2026
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Réponse de Flight Centre New Zealand - Flight Centre Direct

Thanks for this amazing review. We love seeing how the team went above and beyond to share their expertise and tailor a trip perfect for you!

Noté 5 sur 5 étoiles

Great experience

Had a great experience! Knowing that for my first trip overseas I had the support from flight center and an amazing Travel agent, Lendl. She was extremely helpful and made sure our trip was truly amazing, Thank you!

7 janvier 2026
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Réponse de Flight Centre New Zealand - Flight Centre Direct

We love to see this awesome review for your agent, and how they used their expertise and experience to take such great care of your travels! Thanks for sharing!

Noté 5 sur 5 étoiles

Fiji with Di

Booking our family holiday with Di was easy and stress free. She was always responsive and would come back to us with answers to our questions quickly. She was patient with all the changes we made to ensure our holiday was perfect before it was booked in.
Without hesitation, if you want a fuss free booking experience from someone who will actually get back to you and listen to what you are requesting- Di is the woman! We will be contacting Di for the next trip for sure!

14 janvier 2026
Avis spontané
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Réponse de Flight Centre New Zealand - Flight Centre Direct

Thank you for taking the time to write a lovely review, We are so pleased to hear they've taken such great care of your trip and helped ease the stress of travel 😊

Noté 5 sur 5 étoiles

Rarotonga w Lendl

Lendl listened to everything we wanted from a holiday and truly made our dreams come true! She had first hand knowledge of Rarotonga and gave us the most incredible recommendations. Huge Thankyou!

27 décembre 2025
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Réponse de Flight Centre New Zealand - Flight Centre Direct

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Noté 5 sur 5 étoiles

Review for Di Nichol at Flight Centre

I recently booked a holiday through Flight Centre and had the pleasure of working with Di Nichol. Di was exceptionally professional and demonstrated absolute attention to detail throughout the entire process. Every aspect of the booking was handled thoroughly, leaving me confident that nothing was overlooked. Her approach made the experience seamless and stress-free, and I truly appreciated her dedication to ensuring everything was perfect. It was an excellent experience, and now I’m just hoping that the tour with On The Go Tours will be just as amazing as the booking experience with Di. Highly recommended!

8 décembre 2025
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Réponse de Flight Centre New Zealand - Flight Centre Direct

We appreciate you taking the time to leave this fantastic review. We love to see how the team have made your booking experience so seamless and efficient 😍

Noté 5 sur 5 étoiles

Surfers paradise

Thanks so much for seeing exactly what I needed Victoria 💗I had the best stay somewhere you found completely different for me...loved the swimming 🏊‍♀️ pools were awesome 👌 👏
Perfect holiday 👌 for my family needs!!

12 décembre 2025
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Réponse de Flight Centre New Zealand - Flight Centre Direct

Thanks for the great review 😊

Noté 5 sur 5 étoiles

We booked a recent Disney Cruise with…

We booked a recent Disney Cruise with Victoria from FC Direct. She was absolutely amazing to deal with and we will definitely be back to book our next holiday with her.

4 décembre 2025
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Réponse de Flight Centre New Zealand - Flight Centre Direct

Hi there, thanks for your amazing review for the team!

Noté 5 sur 5 étoiles

Victoria Butterworth Employee of the Year

Victoria Butterworth has now been handling my travel for the last 4 years where my wife and I have visited Europe and the Uk each year. More recently I have retired however working back to the UN as a contractor. Previously the UN handled all transportation including flights however I am now responsible for all UN travel. Victoria has already booked her first NY trip. I find Victoria excellent; communicated extremely well, nothing is too difficult and Victoria is just a really nice, caring and professional person. While Victoria remains with Flight Centre my business will remain with FC. Victoria is a star and she needs to be well recognised by FC.

1 décembre 2025
Avis spontané
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Réponse de Flight Centre New Zealand - Flight Centre Direct

Hi, thanks for sharing this wonderful review for the team! We love to hear that their efficient communication made your booking process so seamless 😊

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