Tylah was really good and very helpful with all aspects of our trip. We have booked several times with Flight Centre for flights and holidays and everyone is great.
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Maiah from Flight Centre Bulimba was exceptional when she recently helped us book our flights to Singapore. No request was too hard, no change of mind (of which there were many from us) seemed to be a... Voir plus
L'entreprise a répondu
Flight centre is no what it used to be. Im make bookings and their online system bugged my flights. Originally paid $1899.00 and because of their blunder I had to cancel however on was given $609.00... Voir plus
L'entreprise a répondu
Customer Service on the Business Travel is spot on. Responsive and friendly every time.
L'entreprise a répondu
À propos de l'entreprise
À propos de Flight Centre Australia - FCBT Queensland
Écrit par l'entreprise
Écrit par l'entreprise
Coordonnées de contact
114 Queen Street, Level 2, 4000, BRISBANE, QLD, Australie
- 1300132105
3,3
Moyen
5 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Tylah was really good and very helpful…
Tylah was really good and very helpful with all aspects of our trip. We have booked several times with Flight Centre for flights and holidays and everyone is great.
25 août 2026
Réponse de Flight Centre Australia - FCBT Queensland
We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊
Deceptive practices
Deceptive practices. Overcharging big time for hotels and air travel in holiday travel packages, HUGE MARK UPS . If you are reasonably computer savvy book your own flights and airline travel. Captains choice deceptive marketing ( a must have to have inducement ) you don’t need them they should not be added into the final price as they were in our case ( we got a refund) unless the customer strictly asks for them. I got the same calibre of request type hotel for $1500 less which offered free breakfast and lunch on their the hotel website when I booked through Flight Centre in conjunction with my flights discoverd that in the small print received from Flight Center that IDR 25000 fee was required for breakfast per head more deception. Flight Center will not actively ask customer what type of aircraft seat they would like if any. ( more leg room etc.) but they will actively push their ADD ON PRODUCTS like their CAPTAINS CHOICE. Be very careful if booking with Flight Center. Check that the services they booked for you room type included breakfast at the hotel you are staying at match the same products breakfast included stated on the website of THE HOTEL WEBSITE otherwise you end up paying for breakfast x 2 around $38 daily for two at your Bali holiday hotel. And there was more. ENOUGH SAID 😡
15 août 2026
Avis spontané
Réponse de Flight Centre Australia - FCBT Queensland
Hi John, we are sorry to see you are not happy with your experience. The Captains Pack is completely optional, and adds great value for those customers who choose to include it in their booking, but as you have mentioned, can be removed if a customer chooses, just as with any travel component.
Our team are more than happy to assist with seating requests when a customers makes these requests, just be sure to let your travel consultant know so we can include these for you.
Regarding your accommodation and breakfast inclusion, this does sound very strange. I'd recommend reaching out to our Customer Support team who can investigate this further for you; http://travl.to/62041aKFdt
Flight centre is no what it used to be
Flight centre is no what it used to be. Im make bookings and their online system bugged my flights. Originally paid $1899.00 and because of their blunder I had to cancel however on was given $609.00 flight credit. I’m now demanding all my money back and a complete waste of time talk to people not in Australia.
I’ll be taking this up with Consumer Affairs and ACCC plus reporting to Current Affair.
Pure rip off and don’t waste your time or money on these jokers
1 août 2026
Avis spontané
Réponse de Flight Centre Australia - FCBT Queensland
Hi James, sorry to see you are not happy with your experience.
Prior to confirming a booking, each customer is required to check their invoice, confirming their booking details and names are all correct before any payment is taken, or the booking is made. We can appreciate your frustration, but this is the stage where names are to be confirmed by the customer - and if there is a change needed, the team can do this free of charge before the booking is confirmed. I hope this provides further clarity for you.
Customer Service on the Business Travel…
Customer Service on the Business Travel is spot on.
Responsive and friendly every time.
24 février 2026
Avis spontané
Réponse de Flight Centre Australia - FCBT Queensland
We love to see this great review for the team, and how they were responsive and helpful throughout your booking! Thanks for sharing 🙂
Maiah from Bulimba was exceptional!
Maiah from Flight Centre Bulimba was exceptional when she recently helped us book our flights to Singapore. No request was too hard, no change of mind (of which there were many from us) seemed to be a problem and in the end she found us exceptional accomodation at half the price we expected to pay. She was incredibly efficient at doing up our quotes and seemed genuinely invested in making our trip fun. The kind of experience you want when you're planning a holiday! Could not recommend her highly enough and she will absolutely be our go to travel person in future. I hope this review gets to her supervisor so she can get the acknowledgement she deserves. Thank you Maiah
10 janvier 2026
Avis spontané
Réponse de Flight Centre Australia - FCBT Queensland
Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.