Flight Centre Australia - Flight Centre Golden Grove Avis 

Dont bother with Flight Centre if you have any complex, or even simple medication requirements.
My partner and I booked an overseas holiday, and declared the insulin dependant diabetes my partner has to Flight Centre as part of their health insure (which is very expensive in comparison ro other companies).

Most reasonable people would know that Insulin requires refrigeration when not in use. Flight Centre booked a hotel for us which we later found out did not have in room fridges.

1. What cheap arse hotel doesnt have a fridge available??? How much of a kickback did Flight Centre get for booking this "new hotel for them"

2. Flight Centre have forced us to book another hotel and have not offered a solution more than 10 days after advising them of the issue. They claim the accommodation is non refundable, despite their obvious mistake.

Moral. If you have a medical problem, take their quote and book it yourself. Their staff are meant to be professional, when they are simply motivated by Greed

The reply by Flight Centre abrogates the responsibility they have under Australian Consumer Law, sections 60,61,62,267 and 268.... And they have actually passed the buck onto their supplier...Not the hotel concerned.

If a refund for the accommodation is not provided, remedy will be sought through TICA and/or court action.

Kirsty was very helpful and organised our bookings quickly. She provided a friendly service.

Very professional, knowledgeable,suggested lots of great ideas for us to do at our destination and pre-booked activities in advance to make it easier for us, extremely friendly and efficient, Ashley made the whole experience fun once again, we wouldn’t book with anyone else, Flight centre Golden Grove SA are lucky to have her on their team 🤗

Jade at Golden Grove was easy to talk to and listened to my ideas for our holiday. She made suggestions and helped me decide.
Holiday easily organised 😎

Great service, very helpful

Bernice answered all our questions and spent the time with us thoroughly discussing our holiday

Friendly and helpful service

Belinda at Flight Centre Golden Grove has been the best. So helpful and great communication. I popped in initially without an appointment and she was happy to fit me in for initial chat. Within a few days we had smoothly booked our overseas dream holiday - all over the phone! Great service.

We recently returned from an incredible trip around Vietnam and Cambodia, and we couldn't be happier with the experience. Liz Culppin from Golden Grove Flight Centre did an outstanding job creating a fantastic itinerary tailored to exactly what we wanted to see.

She understood our brief perfectly, and her communication and follow-ups were exemplary throughout the entire process. The accommodation choices and locations were spot on, making our travels enjoyable.

It was great to have complete confidence in a travel professional like Liz.

Very excellent and knowledgeable service from Elizabeth Culpin at Golden Grove

Preparedness of our Travel Consultant Liz Culprin to listen to our issues, suggest options and patiently review multiple options/sites/hotel choices as our thoughts evolved during the consultation; then a seamless itinerary produced on the spot and the booking made and paid for in one sitting.

Ashley was very professional and got our family all booked for our cruise

We have been using Bernice Dingle as our Travel Advisor etc for the past 10 years and this lady is just so helpful and this is why we keep on going back to her for organising our yearly holiday. Highly recommend Bernice

Liz Culpin helped us arrange a delightful stay in Singapore at the Paradox Hotel alongside the Clarke Quay area. It was a very relaxing week spent visiting a few wonderful new highlights that were not there the last time we were in Singapore, such as, 'Gardens by the Bay', the expansive Sentosa Island and lastly on leaving Singapore we had the opportunity to explore the 4 incredible terminals within Changi Airport. The Jewel was a highlight, housing an amazing waterfall as well as the Butterfly enclosure which was quite magical. All in all, we had a terrific time and hope to head back in a few years' time. Look forward to a future visit with Liz at the Golden Grove Flight Centre to start planning our next holiday. Can't wait!!

As always, we make any flight related appointments with Bernice as we have been seeing her for many years. She is, in our opinion an absolute gem. This is our 4th overseas trip booked with her and everything from departure to arrival is seamless. Nothing is too much for her and she makes you feel like you are her only client.