Flints were amazing in terms of customer service etc and arranging for Rosco to send the lighting gel direct to me. What wasn't so good however was that Rosco didn't package the product properly - fl... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Website is clunky and search doesn't recognise products. Out of stock items for months that keep saying they will be back and don't seem to appear.
L'entreprise a répondu
Everyone at Flints is super helpful. Despite my repeatedly adding to orders I have already placed, they will do whatever they can to make it happen. Customer service is second to none - I am immensely... Voir plus
L'entreprise a répondu
Hello all, I wish to share my experience with Flints UK... Really good customer service and guidance along the way ( especially for a Man like me 🙂). Delivery came fast and in time with quali... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
UK's leading provider of theatrical and art department goods. Suppliers to art department, scenic artists, propmakers, carpenters, riggers, production managers, and engineers for live and recorded entertainment.
Coordonnées de contact
Unit 2 Newtons Court, DA2 6QL, Dartford, Royaume-Uni
- 02077039786
- sales@flints.co.uk
- flints.co.uk
4,6
Excellent
44 avis
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Réponse de Flints
So glad we are of use! Please do let us know what we need to do to earn that magical 5th star ⭐
Flints are a great company for getting pretty much anything you need in the entertainment industry
Flints are a great company for getting pretty much anything you need in the entertainment industry. Also very helpful and knowledgeable if you’re not quite sure what is needed for your task.
14 juin 2025
Avis spontané
Réponse de Flints
Thanks so much for your kind words Dave, we really appreciate it!
Réponse de Flints
Thank you for your kind feedback - it blew us away!
Réponse de Flints
Thank you so much!
Incorrect items and no resolution
I don't think I've ever had a great delivery experience with Flints. Latest delivery - I ordered door stops and paid £10 each for them to use on a piece of set and paid extra for overnight shipping. It arrived quickly... but they sent rubber door wedges instead. I checked to see if I did anything wrong, but no, they just packed the wrong items. Have contacted them with photo evidence of the delivery note and the door wedges, and to no surprise, I haven't heard back from them.
25 septembre 2025
Réponse de Flints
Hi Caryl, so sorry that our service didn't live up to your needs- we really regret that we got it wrong. I believe our Customer Services Team called you and arranged a refund, and subsequently the team manager reached out to you. We've noted that our warehouse team accidentally picked the wrong items and this has been logged in our feedback system. Please be assured we've had a search through all the inboxes (including "Junk" and our cyber "quarantine" system) but can't find the email you sent - if this should ever happen again in the future and you don't hear back from us within a couple of hours, please do give our team a ring. We will always strive to make things right by the customer. Hope you'll give us another try in the future, and if you'd like to give any more direct feedback on this experience, please do feel free to email me on feedback@flints.co.uk. Best wishes, Hannah- Marketing Manager.
Réponse de Flints
Thank you for taking the time to share your experience with us.
Réponse de Flints
Thank you for your kind feedback - we do it all for you!
Flints are the best theatre chandler
Flints are just the best theatrical chandler.
Great shipping and delivery means you just just rely on them.
24 juin 2025
Réponse de Flints
Thank you for your kind feedback - we do it all for you!
Very helpful staff
Very helpful staff, they found everything I needed for me, helped me when I forgot things, and delivered it all quickly. Flints saved my skin! Cheers
25 avril 2025
Réponse de Flints
Thank you for sharing your experience with us.
Réponse de Flints
Thank you for sharing your experience with us.
Réponse de Flints
Thank you for sharing your experience with us.
Flints has once again proved itself the…
Flints has once again proved itself the epitome of product and service; reliable, efficient and free of unnecessary clutter. Probably my favourite supplier.
25 mars 2025
Réponse de Flints
Thank you for sharing your experience with us.
Totally reliable
Very friendly helpful service, delivery next morning absolutely no problems ever, totally reliable.
25 février 2025
Réponse de Flints
Thank you for sharing your experience with us.
Réponse de Flints
Thank you for sharing your experience with us.
Flints UK
Hello all,
I wish to share my experience with Flints UK...
Really good customer service and guidance along the way ( especially for a Man like me 🙂).
Delivery came fast and in time with quality product in my case was a construction ratchet Klein.
I Recommend this business.
28 janvier 2025
Avis spontané
Réponse de Flints
Thank you for sharing your experience with us.
Quick dispatch, good service
25 novembre 2024
Réponse de Flints
Thank you for sharing your experience with us.
great service even with backorders
28 octobre 2024
Réponse de Flints
Great to hear we've been helpful, we do our best!
Very knowledgable staff
Very knowledgable staff, great range of quality products, fast delivery.
27 octobre 2024
Réponse de Flints
Thank you for your kind feedback!
Flints are a wonderful team to buy…
Flints are a wonderful team to buy from. Staff are brilliant and their service is very reliable. Products are great and always up to the job! Excellent company to deal with! I would highly recommend them!!
25 septembre 2024
Réponse de Flints
Thank you for your kind feedback - we do it all for you!
Réponse de Flints
Thank you for your kind feedback!
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