Great range of products at a good price . Ordering and delivery seamless . Very quick to respond to queries/advice via email. Very helpful . Highly recommend. .
L'entreprise a répondu
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Very high quality floor panels! Sturdy and easy to put together. Look absolutely amazing! Professional and swift service! Thank you very much Tile Mountain!
L'entreprise a répondu
Big thanks to Fran for a very straightforward purchasing and delivery experience. I rarely write reviews, but have been really impressed with Floorsave from start to finish. Their free samples were be... Voir plus
L'entreprise a répondu
Very pleased with our purchase, but still yet to install the click and lock tiles. 30 year warranty for residential use and 10 year warranty on commercial use. 100% waterproof. Built in underlay. What... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
One of the leading wood and laminate flooring suppliers online, we also offer a wide range of flooring accesories to complete. Established in 1993, Floorsave offers expert advice as well as quality products at low prices.
Floorsave - Customer service
Écrit par l'entreprise
- Excellent customer service
- Due to our wide range of flooring knowledge floorsave.co.uk can offer expert advice on all your wood or laminate flooring needs.
Fast shipping
Floorsave can get deliveries to your property within 48 hours of order. (Excludes weekends and Bank Holidays)
Order before 1pm and have your flooring delivered within 2 working days
Coordonnées de contact
84 B&C London road, TN4 0PP, Tunbridge Wells, Royaume-Uni
- 01892576540
- sales@floorsave.co.uk
- floorsave.co.uk
4,8
Excellent
987 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very pleased with our purchase
Very pleased with our purchase, but still yet to install the click and lock tiles. 30 year warranty for residential use and 10 year warranty on commercial use. 100% waterproof. Built in underlay. What more do you need. Purchased 17 sq metres. Looking forward to seeing them down. Ordering and delivery excellent. Even got a telephone call to confirm 2 week delivery date. Many Thanks Floor Save.
7 février 2024
Réponse de Floorsave
Thank you for taking the time to review our service and product. We hope you will be really happy when the floor is laid.
Kind regards,
The Floorsave Team.
Great customer service.
Great customer service.
Excellent and polite communication.
Helpful with alternative products.
Prompt delivery of samples.
3 février 2024
Réponse de Floorsave
Thank you for taking the time to review our service. Please let us know if you need any further help. Kind regards,
The Floorsave Team
From Order to Delivery
We started off with samples from Floorsave, they arrive within a couple of days fully and professionally marked. A lot of other companies send out samples with no name on so you have to check what you ordered. We decided and placed our order for 12 packets 17 sq metres. The same day our delivery date was confirmed and they were delivered 2 weeks later strapped to a palette. Most helpful delivery driver as well. When unpacked every board was perfect. 100% waterproof. 30 year limited warranty residential, 10 year limited warranty Commercial. Thank you Floorsave. Will let you know when fitted.
5 février 2024
Avis spontané
Réponse de Floorsave
Thank you for your review. We're happy it all worked out well, please do send us pictures when your flooring is done, we love to see the finished article.
Kind regards,
The Floorsave Team.
Quick and Efficient
Quick and Simple.
Only thing I would expect you to update is payment system and order confirmation.
Once the payment is done online there is no immediate confirmation from Floorsave, had to call them to reconfirm.Hope this gets sorted.
26 janvier 2024
Réponse de Floorsave
Thanks for taking the time to review our service and thanks for your useful feedback. We are currently working on it so hopefully this will be resolved soon.
Kind regards,
The Floorsave Team.
Réponse de Floorsave
Thank you for your review, please let us know if you need any further information.
Kind regards,
The Floorsave Team.
Fantastic and responsive customer…
Fantastic and responsive customer service, as usual, but never taken for granted! On time delivery by a very polite and helpful crew of two. Thanks again and I will be sure to recommend to family and friends.
22 janvier 2024
Réponse de Floorsave
Thank you for taking the time to review our service. It's always good to hear the delivery has gone well too.
Kind regards,
The Floorsave Team.
Réponse de Floorsave
Thank you for your review, please let us know if you need any further help.
Kind regards,
The Floorsave Team.
Réponse de Floorsave
Thank you for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
Great
Great, ordered a. Sample and it arrived very quickly. It is aa beautiful piece of flooring.
17 janvier 2024
Réponse de Floorsave
Thank you for taking the time to review us, please let us know if you need any further help.
Kind regards,
The Floorsave Team.
Réponse de Floorsave
Thank you for taking the time to review us, we are glad we managed to sort out your order.
Kind regards,
The Floorsave Team.
5 Stars experience
Good range, good price, very good and friendly communications and fast reliable delivery. Would definitely purchase from them again. 5 stars
18 janvier 2024
Réponse de Floorsave
Thank you for your kind review, we really appreciate good feedback!
Kind regards,
The Floorsave Team.
Outstanding delivery of sample
18 janvier 2024
Réponse de Floorsave
Thank you for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
Excellent service I would definitely…
Excellent service I would definitely recommend this company
29 décembre 2023
Réponse de Floorsave
Thanks for your review. It really does make a difference to hear how we did.
Kind regards,
The Floorsave Team.
Fantastic team
Fantastic team, quick response and very polite service . High quality products
3 décembre 2023
Réponse de Floorsave
Thank you for taking the time to review us, we are glad you are happy with your flooring and our service!
Kind regards,
The Floorsave Team.
Very helpful as didn’t have sample I…
Very helpful as didn’t have sample I wanted in stock so sent some others.
18 décembre 2023
Réponse de Floorsave
Thank you for your review. We are always happy to discuss if we have other options in sampling or flooring pre-purchase.
Kind regards,
The Floorsave Team.
I've done three rooms worth of flooring…
I've done three rooms worth of flooring now with Floorsave flooring. I've always been able to get samples to see if I like the material and how it looked in my house. That's been wonderful - I was able to decide if laminate, vinyl or engineered wood was right with the samples.
17 décembre 2023
Réponse de Floorsave
Thanks for taking the time to review us, we are glad you are happy with your rooms done so far. Please let us know if you need any further information.
Kind regards,
The Floorsave team.
Amazing product quality ,quick delivery…
Amazing product quality ,quick delivery and perfect customer service!!!
I strongly recommend this company!!!
16 décembre 2023
Réponse de Floorsave
Thank you for your great review. We are glad you are happy with your flooring.
Kind regards,
The Floorsave Team.
Réponse de Floorsave
Thank you for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
Excellent service
18 décembre 2023
Réponse de Floorsave
Thank you for your review.
Kind regards,
The Floorsave Team.
Good company
Easy to navigate website and great choice of flooring. Sample I ordered came very quickly but sadly wasn’t quite what I was looking for so back to the drawing board! But I would definitely recommend Floorsave
15 décembre 2023
Réponse de Floorsave
Thank you for taking the time to review us, sorry we didn't have what you were looking for on this occasion. Please let us know if you need any further help or advice.
Kind regards,
The Floorsave Team.
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