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Floorstore - Wakefield Avis 

149
TrustScore 4.5 sur 5

4,6

3B Ings Road, Ings Road Retail Park, WF1 1RN Wakefield, West Yorkshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service, as always, from Paul. He's always spot on with advice, whether that's for carpets or harder to manage areas like kitchen/bathroom. Never disappointed with our choices. This time a g... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Always a pleasure shopping here, had a return visit today to purchase flooring for my new home office. Great store and great flooring, looking forward to the fitting. Big shout out to Robert... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’m really happy with my new floor. I didn’t know anything about lvt before I went into the Wakefield store. Colin was really helpful explained the process and options really well and provided an accu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Paul at the Wakefield store has been really helpful and knowledgeable throughout with assisting us on choosing our LVT flooring. Looking forward to having it fitted in the next few weeks ! There is... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de revêtements de sol
  2. Magasin de lits
  3. Magasin de moquette
  4. Entrepreneur spécialisé dans les revêtements de sol
  5. Fournisseur de bois et de laminés

Écrit par l'entreprise

Floorstore Wakefield is a 14,000 square foot showroom, split across two levels. We designed it inch by inch to offer a unique customer experience, both visually and physically. Displayed to be logical and inspiring, we hope to give customers the best chance of choosing their perfect floor or bed. With 10,000 square feet devoted to showing their most fantastic range of flooring available to suite all varieties of budgets and tastes. The other 4,000 square feet will display a huge selection of beds, along with other bedding accessories.

We've Got You Covered

Écrit par l'entreprise

Price Match Promise
Found the same floor cheaper elsewhere? Speak to one of our friendly team in store about our Price Match Promise. We will happily match the price of a product at a competitor that is in stock and available within a 10 miles radius of the Floorstore.
Flexible Finance
We have a great range of flexible finance options available for our customers to help them spread the cost of their new carpet or flooring including 0% interest free and Buy Now Pay Later options, see our website for further information.
Measuring & Estimating Service
Not sure how much carpet or flooring you need? We offer a free, no obligation measuring and estimating service, simply pop into one our stores to find out more.
Fitting Service
We work with a range of hand chosen fitters across Yorkshire so we can arrange for your new floor to be installed so you can sit back and enjoy your new floor. Pop in store and speak to one of our team of friendly experts to find out more.
Blue Light & Armed Forces Discount
We’re proud to support those who serve our great nation, so if you work for the NHS, Emergency Services or Armed Forces then you could save up to 10% on flooring and beds. Just speak to a member of the team in store and they will be happy to assist you.

Coordonnées de contact

  • 3B Ings Road, Ings Road Retail Park, WF1 1RN, Wakefield, West Yorkshire, Royaume-Uni

  • 01924362642
Promotion box for Floorstore - Wakefield

Get FREE underlay on any flooring order

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4,6

Excellent

TrustScore 4.5 sur 5

149 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 91 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,6

Tous les avis

(149)

714 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Rob was very helpful when I came in…

Rob was very helpful when I came in today to buy my bed

27 août 2026
Avis spontané
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Réponse de Floorstore - Wakefield

Thank you for your lovely review! We’re delighted Rob was so helpful and made buying your new bed a great experience. We’ll be sure to pass your kind words on to him. We hope you enjoy your new bed!

Noté 5 sur 5 étoiles

Thank you Paul

Thank you Paul, great visit. Very knowledgable and helped us by a roll end and all the bits needed.

26 août 2026
Avis spontané
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Réponse de Floorstore - Wakefield

Thank you for your lovely review! We’re delighted that Paul’s knowledge and helpful advice made your visit a great one, and that he helped you find the right roll end and everything needed to go with it. We’ll be sure to pass on your kind words, and we hope to welcome you back to Floorstore soon!

Noté 5 sur 5 étoiles

Great staff at Wakefield

Paul was friendly, helpful and knowledgeable.

26 août 2026
Avis spontané
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Réponse de Floorstore - Wakefield

Thank you for your kind review! We’re delighted to hear that Paul at our Wakefield store was friendly, helpful and knowledgeable. We’ll be sure to pass on your lovely feedback to him, and we hope to welcome you back to Floorstore soon!

Noté 5 sur 5 étoiles

Very well looked after by the staff

Very well looked after by the staff. Everything was explained to us from the costing, to the fitting and what would happen on the day. Highly recommend.

25 août 2026
Avis spontané
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Réponse de Floorstore - Wakefield

Thank you for your lovely review and recommendation! We’re delighted that our team looked after you and explained everything clearly, from the initial costs through to fitting day. We hope you enjoy your new flooring and look forward to welcoming you back to Floorstore in the future!

Noté 5 sur 5 étoiles

Excellent Product Advice and Customer Service

Excellent service, as always, from Paul. He's always spot on with advice, whether that's for carpets or harder to manage areas like kitchen/bathroom. Never disappointed with our choices. This time a great, hardwearing carpet, which Paul squeezed as many rooms as possible out of the piece we bought, making it really economical. Great customer service and attention to detail, even the fitters are fab! Thank you once again for being amazing.

25 août 2026
Avis spontané
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Réponse de Floorstore - Wakefield

Thank you so much for your wonderful review! We’re delighted that Paul’s advice and attention to detail helped you find the perfect hardwearing carpet while making the most economical use of it across your rooms. We’ll be sure to share your kind words with Paul and our fitting team. Thank you for choosing Floorstore again, we really appreciate your continued support!

Noté 5 sur 5 étoiles

Very good service

Very good service. Lovely friendly staff and Colin was very helpful in choosing my laminate floor.

20 août 2026
Avis spontané
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Réponse de Floorstore - Wakefield

Thank you for your lovely review! We’re delighted you received such friendly and helpful service. We’ll be sure to pass your kind comments on to Colin, and we hope you love your new laminate flooring!

Noté 5 sur 5 étoiles

Always a pleasure shopping hear

Always a pleasure shopping here, had a return visit today to purchase flooring for my new home office.
Great store and great flooring, looking forward to the fitting.

Big shout out to Robert at the store who’s looked after us on both occasions.
The fitter Sacko, deserves a shout out also.
Worked hard fitting our hallway in the summer heat last year and will be returning to fit our office flooring.
Sam

16 août 2026
Avis spontané
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Réponse de Floorstore - Wakefield

Thank you, Sam! It means a lot that you chose to return to us for your new home office. Robert will be delighted to receive your kind words, and we’ll be sure Sacko hears them too, especially after tackling your hallway in last summer’s heat! We hope the office fitting goes brilliantly and that you love the finished room.

Noté 4 sur 5 étoiles

Great choice

Paul in store was clear, no grey and mixing his views on the flooring in store and the quality...this helped me when making a decision about what flooring to purchase. They were a wide range in store......so plenty to look at.
Paul and his team helped to get all the boxes in the car - it was a swift transaction, and I was able to use my Blue Light Card to get a good discount.
I would have rated 5 but they were no motion of delivery.
I would recommend taking a look in store.

15 août 2026
Avis spontané
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Réponse de Floorstore - Wakefield

Paul’s honest guidance clearly helped when comparing the many options available, and it’s good to hear the team made loading everything into your car quick and easy. We’re sorry that delivery was not discussed, as this information should have been made clear during your visit. We appreciate you pointing this out and thank you for recommending the store.

Noté 5 sur 5 étoiles

Good experience

Paul was very lovely and helpful. Seen to straight away and helped fold and carry it to my car.

14 août 2026
Avis spontané
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Réponse de Floorstore - Wakefield

Thank you for your lovely review! We’re delighted Paul was helpful and made everything easy for you. We’ll be sure to pass your kind words on to him.

Noté 5 sur 5 étoiles

Fabulous service found what I needed at…

Fabulous service found what I needed at a price that suited and Paul got it sorted and saved for me

10 août 2026
Avis spontané
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Réponse de Floorstore - Wakefield

Thank you for your lovely review! We’re delighted Paul helped you find exactly what you needed at the right price and had it saved for you. We’ll be sure to pass on your kind words.

Noté 5 sur 5 étoiles

Friendly helpful staff

Friendly helpful staff, would recommend

9 août 2026
Avis spontané
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Réponse de Floorstore - Wakefield

Thank you for the fantastic review! We’re delighted you found our team so friendly and helpful. We really appreciate your recommendation and hope to welcome you back to Floorstore again soon!

Noté 5 sur 5 étoiles

I’m really happy with my new floor

I’m really happy with my new floor. I didn’t know anything about lvt before I went into the Wakefield store. Colin was really helpful explained the process and options really well and provided an accurate estimate of costs, advised on the different shades and confirmed the fitting dates. Wayne the fitter was great too a really nice job, good communication throughout and super efficient ⭐️⭐️⭐️⭐️⭐️

27 juillet 2026
Avis spontané
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Réponse de Floorstore - Wakefield

We’re thrilled that you’re so happy with your new LVT flooring! It’s great to hear that Colin guided you through the options, costs and fitting arrangements so clearly, and that Wayne completed the installation to such a high standard. We’ll be sure to pass your lovely feedback on to them both, thank you for choosing Floorstore Wakefield!

Noté 5 sur 5 étoiles

LVT flooring

Paul at the Wakefield store has been really helpful and knowledgeable throughout with assisting us on choosing our LVT flooring. Looking forward to having it fitted in the next few weeks ! There is so much choice and a good range of brands at Floorstore to compare.

5 août 2026
Avis spontané
Logo de Floorstore - Wakefield

Réponse de Floorstore - Wakefield

Thank you for your lovely review! We’re delighted to hear that Paul at our Wakefield store was so helpful and knowledgeable while you chose your LVT flooring. We’ll be sure to pass on your kind words. We hope you love the finished result once it’s fitted!

Noté 5 sur 5 étoiles

Great service provided by nice staff…

Great service provided by nice staff who had professional product knowledge and understanding of what I needed

21 juillet 2026
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Réponse de Floorstore - Wakefield

Thank you for your lovely review! We’re delighted that our team provided great service and used their product knowledge to help you find exactly what you needed. We really appreciate your feedback and hope to welcome you back to Floorstore soon!

Noté 5 sur 5 étoiles

Paul was great and sorted my floor…

Paul was great and sorted my floor fitting booking with no fuss! Quick wait time and good price.

18 juillet 2026
Avis spontané
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Réponse de Floorstore - Wakefield

Thank you for your great review! We’re delighted Paul made arranging your floor fitting quick and hassle-free, and that you were happy with the price and waiting time. We’ll be sure to pass your kind comments on to him.

Noté 5 sur 5 étoiles

Great customer experience

I met your sale’s quality manager Paul today who explained the type of product available. I was looking to replace my kitchen floor with a more hard wearing surface. Paul sorted me a a product I was happy with and very efficient in arranging for the job to be completed within a 3 week timescale.

17 juillet 2026
Avis spontané
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Réponse de Floorstore - Wakefield

Thank you for your wonderful review! We’re delighted Paul helped you find the right hard-wearing flooring for your kitchen and arranged everything so efficiently. We’ll be sure to pass your kind comments on to him, and we look forward to completing your new floor.

Noté 5 sur 5 étoiles

Quality flooring at a competitive price with knowledgeable staff

I went into the Floorstore a few weeks ago to look at Lvt. When I walked in the store I was greeted with a friendly smile and asked if I needed any help. I explained that I had brought samples of everything I was getting in the bathroom and was looking for Lvt to blend in with them. Colin quickly pointed out where the types of flooring was and where to look for click flooring. He then held my samples and walked around with me and we discussed what I wanted it to look like. He then gave me his thoughts on what would go well with my samples. After comparing different colours and styles and talking things through, I loved one of his suggestions. So today, I returned to buy the flooring and he remembered me. He looked after me throughout the whole process. Colin was friendly professional and smiling, he helped me work out how much I would need and he checked stock levels to ensure it was in stock. If you’re looking to buy quality flooring at a very competitive price and you want fantastic service from someone who knows all about flooring, then go to the Floorstore in Wakefield and see Colin. Highly recommended.

15 juin 2026
Avis spontané
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Réponse de Floorstore - Wakefield

Hi

Thanks for the review. Glad to hear Colin was able to help you find your new floor.

Regards

Liz

Noté 5 sur 5 étoiles

Lino flooring

Really helpfull staff and good price on the product

15 juin 2026
Avis spontané
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Réponse de Floorstore - Wakefield

Hi Luke

Thanks for the review.

Regards

Liz

Noté 5 sur 5 étoiles

Staff go above and beyond

Molly went above and beyond when I changed my mind about the tiles I had ordered. She kept me informed constantly and efficiently cancelled my old order and put in my new one.One very happy customer.

5 juin 2026
Avis spontané
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Réponse de Floorstore - Wakefield

Hi Janet,

Thank you for your wonderful review! We’re so pleased to hear Molly went above and beyond to help when you changed your mind about your order.

It’s great to know she kept you informed throughout and made the process as smooth and efficient as possible. We’ll be sure to pass on your kind words to her.

We really appreciate your feedback and are delighted to hear you’re one very happy customer!

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