It’s the first time I have used this company and was a bit sceptical, especially as I didn’t receive confirmation of order from them. However I am totally satisfied with their incredible service. It a... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Card failed to arrive on specific date requested and as it was a Saturday, didn’t arrive until the Monday. On complaining was offered a full refund by a Duncan but despite frequent reminders, my emai... Voir plus
delivered on time and recipient was pleased with it. It would have been nice for me to see what was to be delivered.
L'entreprise a répondu
If I could give this Company 0 stars I would. No confirmation of order and send two messages via their "Contact Us" form.....nothing! After reading reviews from others I decided that I would contact... Voir plus
2,6
Bas
32 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
AVOID this company I have reported them…
AVOID this company I have reported them to Trading Standards flowers were dead and nothing like the picture!!
I have emailed 3 times and NO reply!
16 mai 2024
Avis spontané
AVOID! DO NOT USE THIS COMPANY
If I could give this Company 0 stars I would. No confirmation of order and send two messages via their "Contact Us" form.....nothing! After reading reviews from others I decided that I would contact PayPal who refunded me instantly when I told them of the problems. I even looked on Companies House.....they do not exist and take your money and run. AVOID, the reason they offer free delivery is because they don't deliver. Pay the extra money and order from a reputable firm. Scammers!
12 mai 2024
Avis spontané
Card NOT arrived!!
Ordered a card for sympathy...Never arrived... not response from contact us from...and can't find any other way of getting ont touch to chase!!
AVOID AT ALL COSTS!!
22 janvier 2024
Avis spontané
NEVER use this web Site!
DO NOT ORDER FROM FLORAL CARD!
For Christmas delivery I ordered 3 Floral Cards with specific delivery dates. One was delivered AFTER the asking date and the other two were NOT delivered at all.
Sent email requesting refund and it was agreed that the cards couldn't be tracked and a refund was promised.
Received bank statement and refund WASN'T REFUNDED!
Following 2 emails requesting matter to be sorted HAVE NOT BEEN ANSWERED.
I do wish that I'd read these reviews before ordering as this seems to be the way Floral Card operates.
HOW DO I GET MY REFUND?
Floral Card - I am letting my solicitor sort out the matter!
25 janvier 2024
Avis spontané
Very dissatisfied my 83 year old mum…
Very dissatisfied my 83 year old mum did not receive her floral card until day after Mother’s Day now they are ignoring my emails
19 mars 2023
Avis spontané
do not even consider using
ordered sympathy card and paid extra for next day delivery (17/01/23). As other reviews - heard nothing. requested update via webform. Arrived where card should have arrived a week later - definitely not received. Embarrassment as all other sympathy cards etc there but not ours. Now 11/02/23 have received e-mail to say order pending - I really hope not - its a bit too late for sympathy & the funeral is in 2 days!! still waiting for refund.
17 janvier 2023
Avis spontané
Avoid Avoid Avoid
Avoid Avoid Avoid
I placed an order on 9th December which still hasn’t been delivered. I’ve sent emails, left messages on the mobile number given on their website but they are so rude not even acknowledging my concern and not picking up the phone is just so unprofessional
9 décembre 2022
Avis spontané
Never delivered
I ordered a floralcard for my friend who had a traumatic accident on 26th july she has still not received it.15/8 paid £25 by pal pay. I have emailed them with no reply and tried to use their contact us but that seems to be in a loop, goes no where. Very disappointed would not suggest anyone uses this company.
15 août 2022
Avis spontané
AVOID !purchased flowers 12th July for…
AVOID !purchased flowers 12th July for delivery 24th . Money debited from PayPal account - no order confirmation from floralcard and no delivery of flowers - shocking and disappointing service - AVOID AT ALL COSTS
29 juillet 2022
Avis spontané
Dead Flowers and Card all bent
Not what they show on website, flowers were half dead and one of the floral cards were all bent. Do not bother!
28 juillet 2022
Avis spontané
My daughter-in-law has just received…
My daughter-in-law has just received her floral card and sent me a picture. It’s nothing like the one Floral card advertised. It’s very drab with 8 dreary looking flowers,
I’m ashamed for her to have received this shocking gift from me , they were not cheap! I have asked for a refund but I don’t really think that will happen.
Surprise! - they have now refunded me in full which is great, but it still spoiled the occasion. I have since sent her a bouquet from another flower shop.
19 mars 2022
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.