Flyachilles Avis 

Flyachilles offers an outstanding selection and the website is very easy to use. Customer service is professional, prompt, and helpful. I cannot comment on the product since I just placed the order.

Shipping was quick and the light is amazing. Using it to uplight a 150' tall hemlock tree and the light illuminates the branches at least halfway up.

I have yet to receive the product, so it is hard to rate something that I am still waiting on. There should be no reason that it takes this long to ship a product in this day and age.

My interaction with the lady about my issue had a positive outcome. Great job.

Really like the style and function of the lamps we ordered. Shipping time was decent though obviously not as speedy as my “Amazon Prime” orders.

Could have been more info on what components are essential yo make the product work.

I love many of your products. Juve that thee was no shipping fees. There were no crazy surprises at checkout. I sometimes change my mind at that point but you guys let me know up front my charges. No surprise. Can’t wait to get my lunar moon outdoor light.

Three outdoor pendant lights were purchased and received mid Nov 2025. Lights are scratched, bent, and no instructions were provided how to mount the lights on junction box outside. Flyachilles does not assist, will not approve a return or exchange the damaged light fixtures. Flyachilles can not assist beyond 45 days of receipt. Do NOT buy any products from Flyachilles. Poor quality, terrible customer service. Luz and Paul

Lights were great and arrived on time

Pros: I love your styles and selection choices. Website is easy to navigate.
Cons: I tried to buy an 8 pack but the discount for 3 or more items would not apply, so I had to buy a 4 pack, 2 pack, and a single to get the number of lights necessary while also getting the discount to apply. Also, standard shipping time is extremely long and expedited shipping is cost prohibitive.

As this was a purchase of over $250, I had a few questions I wanted answered before I invested. It was Christmas Eve, so I anticipated a wait - but to my pleasant surprise I received an answer, and it was not just a yes or no answer. The answer delved into what I asked and more, so I felt very confident in ordering. I ordered on Christmas Day and received confirmations of my order. The system they have leads me to believe I will be enjoying my item soon and I will be writing another review.

This is an company with mixed performance, in my case they lured me to accept a lousy "compensation" of $50 for a faulty pair of lights, which I bought for more than $140, and later told me that they process the refund based on my answer. I DO NOT RECOMMEND THIS COMPANY, BE AWARE!!!!!!!!

If you’re on the fence about buying this light…. DO IT!!! It’s absolutely amazing!!! I thought for sure the pics in the reviews just had to be photoshopped. Let me tell you… they are 100% genuine, the colors REALLY are that awesome. When I first plugged it in, I stood there for about 10 mins saying “wow… wow… just wow!” Then my neighbors joined me outside and we all stood there for about 20 more mins just mesmerized by this thing. The colors are so bright and vivid. The light bounces off the branches and creates the coolest mix of colors. My mom was so impressed by my pics, she bought 2 for herself the same day haha. Seriously… it is AWEEEEESOME!!! You won’t be disappointed. I have the best Xmas display on the block now! Customer service is also great, quick to respond, friendly and can solve any issues you might have. I wish I could submit a pic but I don’t see a spot to do that on this review.

The light is incredible. All the neighbors love it. Great product with excellent quality

Ordering was simple and easy. My fixtures arrived sooner than expected and were very well packed. They are beautiful!

Website is good

Navigating the website was simple. Some sites it's hard to find what you're looking for. Only negative is that I would have to buy more items to get a discount but oh well, I get it.

The ordering process was easy and the product arrived within a reasonable amount of time. I was kept informed regarding the status of the order, including progress through shipping and delivery. The product arrived intact. The only problem I have has nothing to do with the company or the product. I need larger pendants, and these are smaller than I expected.

The communication is difficult. And the delivery is arduously long and not convenient.

I feel that you should have better tracking information. From the time of purchase there has been very little tracking information available to me!