We bought a smaller set which we thought would look nice in an area we were having cleared along our driveway, once it was cleared we both agreed they were too small and decided to trade out the 2 w... Voir plus
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If I could give Flyachilles a lower rating, I would. I placed an order for a ceiling fan on July 25, and 44 days later, it still hasn't arrived. Every time I contact customer service, a friendly... Voir plus
L'entreprise a répondu
I have not received my item yet. This rating is based on the questions they’re asking. 1. The shopping experience in the website is pretty good. There are plenty of picture and details. They do no... Voir plus
The ordering process was very smooth. I was drawn to the modern styles that this company offers. I can’t wait to receive and install the ceiling fan. Also the customer service team was very responsive... Voir plus
À propos de l'entreprise
- Magasin d'ameublement et de décoration
- Magasin de meubles
- Magasin de rénovation
- Concepteur d'éclairage paysager
- Magasin de luminaires
- Grossiste en éclairage
Écrit par l'entreprise
Flyachilles offers stylish lighting, ceiling fans, furniture, and home décor for indoor, outdoor, residential, and commercial spaces. We are committed to quality products, secure shopping, reliable delivery, and helpful customer service.
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Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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I didn't intend to write a review
I didn't intend to write a review, but all in all, this was a great experience.
I was told a lie and i'm highly disappointed
I just want to say i am highly disappointed in this company. I made a very large order for my home project and my sons room. Initially, i was offered free express shipping but during checkout it only showed the standard shipping. I went ahead to place my order of over 1,000 bucks. When i reached out to customer service to apply the express shipping i was asked to pay an extra 160 bucks for express shipping, which i did. 6 of the items were immediately shipped and i was told the pending 3 items will be shipped in 2 days time. 5 days later and no tracking number. i even wrote an email and was ignored. I finally contacted support again and was told the 3 items were shipped via standard shipping. why??????????????????????? This will really affect my plans and ruin our designs. This company is proving to be unreliable and they do not care about their customers at all.

Réponse de Flyachilles
Great Customer Service
Company has agreed to a full refund of my non-working lights. Deducting one star since the lights failed to work, otherwise, satisfied with the outcome.
Loved the lights we picked
Loved the lights we picked! Very well built, and my wife wants another 4 :) great spot to shop!
Simple, discreet, clean Lighting for steps
I needed a discreet, simple light to brighten up the 3 set of steps leading to my front door. There are no street lights in our private community and the porch lights do not light more than the 3-4 top steps. The 2 lower set of stairs are made of railroad ties and I couldn't find anything that I liked. I found these with a simple google search and loved the recessed lampshade and that they were LED. I decided to put two on either side of 2 columns at the top set. The other two will each be on a railroad tie half wall on one side of each set of stairs going down to the driveway. I can keep them on from sundown to bedtime and cheer up the outside front from the street. Excellent price with discount on multiple lights.
Great nice experience-very friendly and…
Great nice experience-very friendly and listen to customer
Easy to shop and photos were very useful
Easy to shop and photos were very useful in picking out an item.
Very impressed with my Flyachilles experience
Very good experience with Flyachilles purchase. The customer support is always available. "Claudia" is, quick to respond and thorough. I received detailed answers on phone as well as emails. In addition, Claudia sent me the extra parts I needed for self-wiring at no charge. The product "LED strip lights" are good quality and beautiful. Also, they are a great price when comparing to other similar LED lighting at our landscape stores. I highly recommend Flyachilles products.
Excellent website
Excellent website. Well laid out with some very nice lights at great prices.
I have not received the fixture yet.
I have not received the fixture yet.
It has been 3 weeks.
Can someone update me on shipping/delivery dates.
Thank you
Best customer service
Best customer service I have ever experienced. Communication was very quick and they truly wanted to resolve our concerns. They gave several solutions to our signage we were enhancing and offered us additional lightening to resolve the lack of light. We are very pleased with the results and would highly recommend
Flyachilles to others.
Ease of the process with verification…
Ease of the process with verification code sent to my phone, discount offered, free shipment and tracking,
Delay in shipping
There was a big delay in shipping and the staff at flyachilles handled everything promptly and professionally! Product was fantastic also. I would highly recommend this company! Thank you flyachilles staff!!!
Completed the space
It made the space feel more finished, like the last piece finally clicked.
Size matters
I was able to find the ceiling fan design I wanted in a size I wanted that no one else offered.
Beautiful designs. Don’t take Discover cards
Our only issue was that you do not take Discover, so we needed to use an alternate payment method. We love your designs, and the light we chose; not only for its unique design, but also for the number of lumens, which will provide bright light for our kitchen island.
Customer Service Addressed and Resolved the Situation
Customer Service personnel was very acommodating. I had an issue with the unit I purchased. The unit lacked the features I expected. They addressed with a solution satisfactory to both parties. The light was put in service and performed as advertsed, It lit the tree all the way to the top.
Fan Light
Honestly better than I expected. Easy install, no wobble, and it runs quietly even at higher speeds. Would buy again.
First off the selection is amazing and…
First off the selection is amazing and I couldn’t believe how affordable the products are
Pleased customer
The ordering process was easy. Tracking the shipment was convenient and easy. The product was exactly as I expected!
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